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Concourse Concessions Jobs (NOW HIRING)

THE KRAFT GROUP

Food & Beverage Supervisor

Foxboro, MA · On-site

$15 - $20.25/hr

SUMMARY The Concessions Supervisor oversees exceptional customer service at Gillette Stadium's food and beverage assigned concourse locations and staff. Concessions include a variety of locations ...

Stars and Strikes

Concourse Experience Manager Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high-volume, fast-paced Entertainment Center! The ...

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Concourse Concessions information

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$23K

$61.4K

$102.5K

How much do concourse concessions jobs pay per year?

As of Jun 10, 2026, the average yearly pay for concourse concessions in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Concourse Concessions vs Food Service Worker?

AspectConcourse ConcessionsFood Service Worker
CredentialsTypically no formal certifications requiredMay require food safety or sanitation certifications
Work EnvironmentAirports, stadiums, event venuesRestaurants, cafeterias, catering services
Employer & IndustryTravel and entertainment industryHospitality and food service industry
Job DutiesPreparing and selling food/beverages at concessionsPreparing, serving, and cleaning in food establishments

Concourse Concessions roles focus on selling food and beverages in airport or event settings, often requiring minimal certifications. Food Service Workers operate in various food establishments, with some roles needing food safety certifications. Both roles involve customer service but differ mainly in work environment and specific duties.

What are the key skills and qualifications needed to thrive in a Concourse Concessions role, and why are they important?

To thrive in a Concourse Concessions position, you need strong customer service skills, basic math abilities, and experience in food handling or retail environments, with a high school diploma often preferred. Familiarity with POS systems, cash registers, and basic food safety certifications like ServSafe are typically required. Excellent communication, teamwork, and the ability to stay calm under pressure help individuals stand out in busy concession settings. These skills and qualifications are crucial for ensuring efficient, safe, and friendly service to large crowds, which directly impacts customer satisfaction and concession sales.

What are some common challenges faced by employees working in concourse concessions, and how can they be managed?

Employees in concourse concessions often encounter challenges such as managing high customer volumes during peak event times, maintaining inventory levels, and ensuring quick, accurate service under pressure. Teamwork and clear communication are essential to handle rush periods efficiently, and most employers provide training on multitasking and customer service. Adapting quickly to changing demands and staying organized contribute greatly to success and job satisfaction in this fast-paced environment.

What are Concourse Concessions?

Concourse Concessions refer to the food and beverage stands, kiosks, or retail outlets located in the common areas (concourses) of large venues such as stadiums, arenas, airports, or convention centers. These concessions provide snacks, meals, drinks, and sometimes merchandise to visitors and event attendees. Their goal is to offer convenient, quick service options for people on the go, often featuring a mix of popular brands and local favorites. Working in concourse concessions typically involves customer service, food preparation, and maintaining cleanliness and safety standards.
More about Concourse Concessions jobs
What are the most commonly searched types of Concourse Concessions jobs? The most popular types of Concourse Concessions jobs are:
What job categories do people searching Concourse Concessions jobs look for? The top searched job categories for Concourse Concessions jobs are:
Concourse Concessions jobs near you
Infographic showing various Concourse Concessions job openings in the United States as of June 2026, with employment types broken down into 11% Full Time, 87% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Concessions Concourse Supervisor PT

Concessions Concourse Supervisor PT

THE KRAFT GROUP

Foxboro, MA • On-site

$15 - $25/hr

Part-time

Posted 23 days ago

Job description

SUMMARY: Concessions Concourse Supervisors oversee the operational readiness of our food and beverage locations and staff. Their primary focus is to ensure all policies are followed as written, including but not limited to Alcohol Service, Food Safety, and Kraft Group Employee Handbook policies.
DUTIES AND RESPONSIBILITIES
  1. Oversee the safe and responsible service of food and alcohol within a section of the stadium, overseeing up to 10 food and beverage outlets and their operation
  2. Oversee Concessions Supervisors
  3. Engage with guests in assigned locations to ensure all guest needs are met, and all guests of Gillette Stadium have the best experience possible
  4. Manage product inventories to ensure proper tracking of food and beverage cost within assigned locations while stocking all assigned locations based on expected event sales level. This position will need to work closely with Warehouse staff to ensure proper inventory is allocated to the correct locations, and in a timely fashion to avoid any interruption of service
  5. Adhere to schedule on non-event days to maintain responsibility of assigned locations in the building, from product ordering and organization to cleanliness and overall event readiness
  6. Owns all aspects of assigned section, up to and including stanchion line setup at all locations, breakdown after events, inspecting locations for cleanliness and organization once Concessions Supervisors state they are finished post-event
  7. Verify and monitor food production in assigned locations to minimize spoilage while ensuring a positive guest experience
  8. Verify and monitor location cleanliness and organization to ensure strict Gillette Stadium cleanliness procedures are adhered to
  9. Train staff on basic foodservice operations and point of sale procedures
  10. Nights and weekends will be required on an event-by-event basis
  11. Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES
  • This position has no payroll responsibilities, however will oversee a group of location supervisors and staff

SKILLS AND QUALIFICATIONS
  • Foodservice management experience is not necessary, but preferred
  • Maintain a positive and professional demeanor at all times
  • Organized and attentive to detail
  • Strong verbal communication skills
  • Strong leadership mentality, able to manage a diverse group of individuals to accomplish tasks as a team
  • Ability to work in a fast-paced environment
  • Must obtain a passing score on the Team certification course
  • Ability to work a flexible schedule to include nights, weekends and holidays along with a set schedule on weekdays

PHYSICAL DEMANDS
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to stand and walk up to 12 hours per shift
  • Ability to lift up to 40 pounds and carry up to 20 pounds a short distance

WORK ENVIRONMENT
  • Densely populated on event day
  • The noise level in the work environment is usually loud on event days, with accompanying smells, lights, and occasional pyrotechnics

CERTIFICATES, LICENSES, REGISTRATIONS
  • None Required, willingness to obtain forklift operator certification recommended

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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