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Concourse Concessions Jobs (NOW HIRING)

THE KRAFT GROUP

Food & Beverage Supervisor

Foxboro, MA · On-site

$15 - $20.25/hr

SUMMARY The Concessions Supervisor oversees exceptional customer service at Gillette Stadium's food and beverage assigned concourse locations and staff. Concessions include a variety of locations ...

Stars and Strikes

Concourse Experience Manager Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high-volume, fast-paced Entertainment Center! The ...

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Concourse Concessions information

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$23K

$61.4K

$102.5K

How much do concourse concessions jobs pay per year?

As of Aug 14, 2026, the average yearly pay for concourse concessions in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Concourse Concessions vs Food Service Worker?

AspectConcourse ConcessionsFood Service Worker
CredentialsTypically no formal certifications requiredMay require food safety or sanitation certifications
Work EnvironmentAirports, stadiums, event venuesRestaurants, cafeterias, catering services
Employer & IndustryTravel and entertainment industryHospitality and food service industry
Job DutiesPreparing and selling food/beverages at concessionsPreparing, serving, and cleaning in food establishments

Concourse Concessions roles focus on selling food and beverages in airport or event settings, often requiring minimal certifications. Food Service Workers operate in various food establishments, with some roles needing food safety certifications. Both roles involve customer service but differ mainly in work environment and specific duties.

What are the key skills and qualifications needed to thrive in a concourse concessions role?

To thrive in a Concourse Concessions position, you need strong customer service skills, basic math abilities, and experience in food handling or retail environments, with a high school diploma often preferred. Familiarity with POS systems, cash registers, and basic food safety certifications like ServSafe are typically required. Excellent communication, teamwork, and the ability to stay calm under pressure help individuals stand out in busy concession settings. These skills and qualifications are crucial for ensuring efficient, safe, and friendly service to large crowds, which directly impacts customer satisfaction and concession sales.

What are some common challenges faced by employees working in concourse concessions, and how can they be managed?

Employees in concourse concessions often encounter challenges such as managing high customer volumes during peak event times, maintaining inventory levels, and ensuring quick, accurate service under pressure. Teamwork and clear communication are essential to handle rush periods efficiently, and most employers provide training on multitasking and customer service. Adapting quickly to changing demands and staying organized contribute greatly to success and job satisfaction in this fast-paced environment.

What is concourse concessions?

Concourse Concessions refer to the food and beverage stands, kiosks, or retail outlets located in the common areas (concourses) of large venues such as stadiums, arenas, airports, or convention centers. These concessions provide snacks, meals, drinks, and sometimes merchandise to visitors and event attendees. Their goal is to offer convenient, quick service options for people on the go, often featuring a mix of popular brands and local favorites. Working in concourse concessions typically involves customer service, food preparation, and maintaining cleanliness and safety standards.
More about Concourse Concessions jobs

What are the most commonly searched types of Concourse Concessions jobs?

The most popular types of Concourse Concessions jobs are:

What job categories do people searching Concourse Concessions jobs look for?

The top searched job categories for Concourse Concessions jobs are:

Concourse Concessions jobs near you
Infographic showing various Concourse Concessions job openings in the United States as of August 2026, with employment types broken down into 53% Full Time, 43% Part Time, and 4% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Food & Beverage Supervisor

Kraft Sports and Entertainment, LLC

Foxboro, MA • On-site

$15 - $20.25/hr

Part-time

Re-posted 21 hours ago

Job description

SUMMARY
The Concessions Supervisor oversees exceptional customer service at Gillette Stadium's food and beverage assigned concourse locations and staff. Concessions include a variety of locations including: Beer Portables, Markets, and stands. A primary focus is to ensure exceptional customer service and that all alcohol sales policies are followed.
DUTIES AND RESPONSIBILITIES
  1. Verify and monitor product inventories, before and during the event, to ensure they are maintained at the appropriate levels for service and sales objectives.
  2. Oversee the safe and responsible service of alcohol.
  3. Ensure proper food safety and sanitation practices are followed.
  4. Train and coach staff on basic food service operations.
  5. Oversee the assigned locations closing properly, timely and accurately with inventory control.
  6. Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES
  • This position will oversee assigned concessions locations on event day.

SKILLS AND QUALIFICATIONS
  • Foodservice management experience is not necessary, but preferred
  • Maintain a positive and professional demeanor at all times
  • Team oriented and strong customer service skills
  • Organized and attentive to detail
  • Strong verbal communication skills
  • Ability to work in a fast-paced environment

PHYSICAL DEMANDS
  • Ability to stand or walk for long periods of time
  • Ability to lift, carry 25lbs, bend, pull, reach, and push. May be required to reach upper levels of the stadium via walking inclined ramps
  • Ability to work on main concourse, upper concourse, or plaza area as needed
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
  • Densely populated on event day
  • The noise level in the work environment is usually loud on event days
  • Ability to work nights and weekends
  • Position may require work in inclement weather to include heat, cold, rain, snow, and wind

CERTIFICATES, LICENSES, REGISTRATIONS
  • Serve Safe Certification or ability to obtain Serve Safe Certification.
  • TEAMs Training Certification or ability to obtain TEAMs certification.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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