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Concierge Team Manager Jobs (NOW HIRING)

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...

Lead Concierge

Dallas, TX · On-site

$17 - $17.50/hr

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...

Lead Concierge

Lewisville, TX · On-site

$17 - $18/hr

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...

Lead Concierge

Oakland, CA · On-site

$24 - $25/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...

Lead Concierge

Austin, TX · On-site

$45K/yr

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...

Front Desk Concierge

Raleigh, NC · On-site

$15 - $19.50/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...

Lead Concierge

Chicago, IL · On-site

$18 - $19/hr

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...

Front Desk Concierge

Raleigh, NC · On-site

$15 - $16/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...

WI · On-site

... team on the preparing and packaging of Member and guest access cards. * Organizes, manages, and ... Updates Concierge Handbook and Mountain Access Concierge Manual on a routine basis. * Maintain ...

Concierge

Bremerton, WA · On-site

$17.50 - $20/hr

Description We are looking to hire a full-time Concierge team member with an expected start date of ... Support management with administrative tasks, such as data entry, scheduling, or light clerical ...

... team on the preparing and packaging of Member and guest access cards. * Organizes, manages, and ... Updates Concierge Handbook and Mountain Access Concierge Manual on a routine basis. * Maintain ...

Showing results 41-60

Concierge Team Manager information

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How much do concierge team manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for concierge team manager in the United States is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What cities are hiring for Concierge Team Manager jobs?

Cities with the most Concierge Team Manager job openings:

What states have the most Concierge Team Manager jobs?

States with the most job openings for Concierge Team Manager jobs include:

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For Concierge Team Manager jobs, the most frequently searched job titles are:

Infographic showing various Concierge Team Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,758 per year, or $23.4 per hour.

Lead Concierge

Los Angeles, CA • On-site

Stratton Amenities
Traveler Accommodation • 201 - 500 employees

$20/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago


Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description


Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.
Key Responsibilities:
  • Act as the face of the property, leading by example
  • Facilitate communication between the property manager and the concierge team
  • Exceed expectations by providing anticipatory service and smooth accommodation
  • Address resident concerns and complaints promptly and professionally
  • Conduct weekly meetings with the property manager to identify areas for improvement
  • Manage team schedules and oversee weekly payroll
  • Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
  • Implement and enforce accountability measures, disciplinary action, and performance coaching
  • Develop and implement new SOPs to continually improve concierge operations
  • Foster a positive work culture and environment
  • Enforce uniform and grooming standards
  • Participate in monthly regional director calls

Position Requirements:
  • A passion for delivering exceptional service and hospitality
  • Excellent verbal and written communication skills
  • Strong problem-solving and leadership abilities
  • Outstanding relationship-building skills
  • Ability to maintain confidentiality
  • A sense of pride and ownership in the position and property
  • Ability to respond quickly and genuinely to residents' and guests' requests
  • At least five years of hospitality experience
  • Exceptional interpersonal skills and guest service abilities
  • Organized, proactive, productive, and self-motivated with a positive attitude
  • Ability to maintain a neat and professional appearance
  • Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:
  • Build rapport and relationships with residents
  • Maintain professional telephone etiquette and message delivery
  • Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Assist in scheduling and completing amenities' requests
  • Escort individuals as necessary
  • Walk the premises to ensure the highest standards are being met
  • Perform all other duties as assigned by the property manager or per property SOP's
  • Flexibility to work nights, weekends, and holidays

Experience Requirements:
  • Leadership and supervisory skills and experience
  • Training and development experience
  • Exceptionally enthusiastic and positive individual
  • 2 years' experience in Hospitality, Multifamily or Upscale Hotel
  • 2 years' experience in a busy luxury retail environment
  • Must have experience delivering exceptional service

Pay range: $19-$20 per hour
Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.
Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

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