Lead Concierge
Houston, TX · On-site
The Lead Concierge works closely with property management and Stratton Amenities leadership to uphold service expectations, coach team members, and ensure consistent execution of front desk ...
Lead Concierge
Houston, TX · On-site
The Lead Concierge works closely with property management and Stratton Amenities leadership to uphold service expectations, coach team members, and ensure consistent execution of front desk ...
Lead Concierge
Aventura, FL · On-site
$14.75 - $19.25/hr
Approach all encounters with guests, team members, other departments personnel, mall management and corporate in a professional and personalized manner at the reception area and the Concierge Desk.
Lead Concierge
Aventura, FL · On-site
$14.75 - $19.25/hr
Approach all encounters with guests, team members, other departments personnel, mall management and corporate in a professional and personalized manner at the reception area and the Concierge Desk.
Concierge Agent
Manhattan, NY · On-site
$25 - $30/hr
Our Concierge team members are eager to assist and able to multitask with a smile. This role ... Manage reservation schedules for rentable spaces. * Serve as point of contact for on-property ...
Concierge Agent
Manhattan, NY · On-site
$25 - $30/hr
Our Concierge team members are eager to assist and able to multitask with a smile. This role ... Manage reservation schedules for rentable spaces. * Serve as point of contact for on-property ...
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Nashville, TN · On-site
$18 - $19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Quick apply
Lead Concierge
Nashville, TN · On-site
$18 - $19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Quick apply
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Philadelphia, PA · On-site
$18/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Philadelphia, PA · On-site
$18/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Charleston, SC · On-site
$21/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Charleston, SC · On-site
$21/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Needham, MA · On-site
$19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Needham, MA · On-site
$19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Concierge
Bremerton, WA · On-site
$17.50 - $20/hr
We are looking to hire a full-time Concierge team member with an expected start date of 06/01/2026 ... Support management with administrative tasks, such as data entry, scheduling, or light clerical ...
Quick apply
Concierge
Bremerton, WA · On-site
$17.50 - $20/hr
We are looking to hire a full-time Concierge team member with an expected start date of 06/01/2026 ... Support management with administrative tasks, such as data entry, scheduling, or light clerical ...
Lead Concierge
Chicago, IL · On-site
$22 - $23/hr
Facilitatecommunication between the property manager and the concierge team * Exceedexpectations by providing anticipatory service and smooth accommodations * Addressresident concerns and complaints ...
Lead Concierge
Chicago, IL · On-site
$22 - $23/hr
Facilitatecommunication between the property manager and the concierge team * Exceedexpectations by providing anticipatory service and smooth accommodations * Addressresident concerns and complaints ...
Lead Concierge
Langhorne, PA · On-site
$19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Langhorne, PA · On-site
$19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Atlanta, GA · On-site
$40K/yr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Atlanta, GA · On-site
$40K/yr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Raleigh, NC · On-site
$20/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Raleigh, NC · On-site
$20/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Nashville, TN · On-site
$18 - $19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Nashville, TN · On-site
$18 - $19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Seattle, WA · On-site
$24/hr
The Front Desk Supervisor/Lead Concierge will be responsible for leading a dedicated team of ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Seattle, WA · On-site
$24/hr
The Front Desk Supervisor/Lead Concierge will be responsible for leading a dedicated team of ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Dallas, TX · On-site
$17 - $18/hr
Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Quick apply
Lead Concierge
Dallas, TX · On-site
$17 - $18/hr
Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Austin, TX · On-site
$22/hr
Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Austin, TX · On-site
$22/hr
Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Allen, TX · On-site
$17 - $18/hr
Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Lead Concierge
Allen, TX · On-site
$17 - $18/hr
Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and ... Manage team schedules and oversee weekly payroll * Hold monthly staff meetings and conduct one-on ...
Concierge Team Manager information
See salary details
$14.42 - $16.54
3% of jobs
$16.54 - $18.66
15% of jobs
$19.56 is the 25th percentile. Wages below this are outliers.
$18.66 - $20.78
17% of jobs
The median wage is $21.88 / hr.
$20.78 - $22.90
29% of jobs
$24.11 is the 75th percentile. Wages above this are outliers.
$22.90 - $25.02
19% of jobs
$25.02 - $27.14
7% of jobs
$27.14 - $29.26
1% of jobs
$29.26 - $31.38
2% of jobs
$31.38 - $33.50
2% of jobs
$33.50 - $35.62
1% of jobs
$35.62 - $37.74
3% of jobs
$14
$23
$37
How much do concierge team manager jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for concierge team manager in the United States is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.
What cities are hiring for Concierge Team Manager jobs?
Cities with the most Concierge Team Manager job openings:
What states have the most Concierge Team Manager jobs?
States with the most job openings for Concierge Team Manager jobs include:
What are popular job titles related to Concierge Team Manager jobs?
For Concierge Team Manager jobs, the most frequently searched job titles are:
Lead Concierge
Houston, TX • On-site
Stratton Amenities •
Traveler Accommodation • 201 - 500 employees201 - 500 employees
Part-time
Medical, Dental, Vision, PTO
Re-posted 8 days ago
Stratton Amenities rating
3.2
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Lead Concierge/Front Desk Supervisor
Location: Houston, TX
Company: Stratton Amenities
Position Type: Full-Time
Position Summary
Stratton Amenities is seeking a polished, service-oriented Lead Concierge to oversee daily front desk operations at a luxury residential community in Houston, Texas. This position serves as the primary on-site leader for the concierge team and is responsible for maintaining hospitality standards, supporting team performance, and ensuring an exceptional resident experience.
The Lead Concierge works closely with property management and Stratton Amenities leadership to uphold service expectations, coach team members, and ensure consistent execution of front desk responsibilities.
Essential Responsibilities
- Deliver exceptional customer service to residents, guests, vendors, and property staff.
- Serve as the primary point of contact for concierge operations during assigned shifts.
- Lead by example in professionalism, appearance, communication, and hospitality.
- Assist with onboarding and training new concierge associates.
- Provide coaching and performance feedback to concierge team members.
- Ensure all front desk procedures, policies, and service standards are followed.
- Maintain accurate shift notes, incident reports, and daily activity logs.
- Monitor resident requests and ensure timely follow-up and resolution.
- Coordinate package management, visitor access, amenity reservations, and resident communications.
- Conduct routine audits of front desk operations and report concerns to management.
- Assist with schedule coverage and shift transitions as needed.
- Communicate operational issues, resident concerns, and service opportunities to property management and Stratton leadership.
- Maintain a clean, organized, and professional front desk environment.
- Minimum 2 years of customer service, hospitality, concierge, hotel, residential, or front desk experience.
- Previous leadership, supervisory, or lead experience preferred.
- Strong verbal and written communication skills.
- Professional appearance and demeanor.
- Excellent problem-solving and conflict-resolution skills.
- Ability to remain calm and professional in fast-paced situations.
- Comfortable using computers, email, property management software, and Microsoft Office applications.
- Reliable transportation and consistent attendance.
- Ability to work evenings, weekends, and holidays as required.
- Ability to sit, stand, and walk for extended periods.
- Ability to occasionally lift up to 25 pounds.
- Ability to respond quickly to resident and property needs throughout the community.
Experience in any of the following environments is highly desirable:
- Luxury apartment communities
- High-rise residential buildings
- Hotels and resorts
- Private clubs
- Corporate reception or executive support environments
- Customer-facing hospitality roles
- Competitive hourly compensation
- Opportunities for advancement within Stratton Amenities
- Ongoing training and development
- Employee referral program
- Medical, dental, and vision benefits (where applicable)
- Paid time off and company holidays (where applicable)
The ideal Lead Concierge is a hospitality-focused professional who takes ownership of the resident experience, supports team accountability, communicates effectively with property management, and consistently demonstrates leadership through actions rather than title.
About Stratton Amenities
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
201 - 500 Employees
Headquarters location
Frisco, TX, US
Year founded
2015