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Concierge Service Agent Jobs (NOW HIRING)

Legacy Ventures LLC

Guest Service Agent

Corpus Christi, TX · On-site

$12.50 - $15.75/hr

Guest Service Agent - TX Lively Beach Resort (LHP LB1) - Corpus Christi, TX Overview Position Type ... Duties include guest registration, reservations, handling payments, concierge services, and ...

Legacy Ventures LLC

Guest Service Agent

Atlanta, GA · On-site

$16/hr

Guest Service Agent Hilton Garden Inn Atlanta Downtown - Atlanta, GA Salary Range $16.00 Hourly ... Duties include guest registration, reservations, handling payments, concierge services, and ...

Legacy Ventures LLC

Guest Service Agent

Madison, WI · On-site

$18/hr

Guest Service Agent Fairfield Inn - (LHP Madison2) - Madison, WI 53713 Salary Range $18.00 Position ... Duties include guest registration, reservations, handling payments, concierge services, and ...

HHM Hotels

Concierge

Groton, CT

$18/hr

Concierge Assist guests with special services, in both an anticipatory manner and upon guest ... Work as a Guest Service Agent in the event of staffing shortages or during peak check in/out ...

Hyatt

Concierge- Part-Time

Boston, MA · On-site

$24.71/hr

High school diploma or equivalent At least 1 year of experience as a concierge or guest service agent. Exceptional interpersonal and communication skills A genuine passion for service and problem ...

Hyatt Hotels Corporation

Concierge- Part-Time

Boston, MA · On-site

$24.71/hr

The starting pay rate for this position is $24.71. • High school diploma or equivalent • At least 1 year of experience as a concierge or guest service agent. • Exceptional interpersonal and ...

Hersha Hospitality Management LP

Concierge

Groton, CT · On-site

$15.50 - $20/hr

Concierge Assist guests with special services, in both an anticipatory manner and upon guest ... Work as a Guest Service Agent in the event of staffing shortages or during peak check in/out ...

Casa Cipriani New York

Guest Service Agent

Manhattan, NY · On-site

$16.50 - $21/hr

The Guest Service Agent will manage guest itineraries, VIP preferences, transportation coordination ... Maintain timely communication and follow-up on guest emails and concierge requests. * Source, vet ...

EOS Hospitality

Part-Time Concierge

Islamorada, FL · On-site

$14.50 - $18.75/hr

Manage concierge email inbox * Book F&B reservations, make recommendations to internal programs ... Function as a guest service agent when appropriate including check in, directing guests ...

EOS Hospitality

Part-Time Concierge

Islamorada, FL · On-site

$14.50 - $18.75/hr

Manage concierge email inbox * Book F&B reservations, make recommendations to internal programs ... Function as a guest service agent when appropriate including check in, directing guests ...

EOS Hospitality

Full-Time Concierge

Islamorada, FL · On-site

$14.50 - $18.75/hr

Manage concierge email inbox * Book F&B reservations, make recommendations to internal programs ... Function as a guest service agent when appropriate including check in, directing guests ...

EOS Hospitality

Full-Time Concierge

Islamorada, FL · On-site

$14.50 - $18.75/hr

Manage concierge email inbox * Book F&B reservations, make recommendations to internal programs ... Function as a guest service agent when appropriate including check in, directing guests ...

HHM Hotels

Concierge

Groton, CT · On-site

$18/hr

Concierge Assist guests with special services, in both an anticipatory manner and upon guest ... Work as a Guest Service Agent in the event of staffing shortages or during peak check in/out ...

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Concierge Service Agent information

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How much do concierge service agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for concierge service agent in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a concierge service agent?

Concierge Service Agents are hospitality professionals who assist guests with a range of services, such as making restaurant reservations, arranging transportation, recommending local attractions, and providing information about the area. They serve as a primary point of contact for guests, ensuring their needs are met and enhancing their overall experience. Concierge Service Agents typically work in hotels, resorts, or luxury residential buildings, and are known for their excellent communication, organizational, and problem-solving skills.

How does a concierge service agent typically collaborate with other departments to enhance guest experiences?

Concierge Service Agents work closely with various hotel departments, such as housekeeping, front desk, and food and beverage, to ensure guests receive seamless service. They frequently coordinate with these teams to fulfill special requests, resolve issues promptly, and arrange personalized experiences. Effective communication and teamwork are essential, as the concierge often acts as a liaison between guests and internal staff to deliver memorable stays. This collaboration not only enhances guest satisfaction but also fosters a supportive work environment.

What are the key skills and qualifications needed to thrive as a concierge service agent, and why are they important?

To thrive as a Concierge Service Agent, you need strong customer service abilities, local knowledge, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with reservation systems, booking platforms, and communication tools like phones and email is commonly required. Exceptional interpersonal skills, discretion, and a proactive attitude help agents stand out in anticipating and fulfilling guest needs. These skills are crucial for ensuring guest satisfaction, building loyalty, and maintaining the high standards expected in hospitality environments.

What is the difference between Concierge Service Agent vs Front Desk Agent?

AspectConcierge Service AgentFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality background often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, office buildings
Employer & IndustryHospitality, luxury serviceHospitality, general service industries
Primary RoleAssist guests with personalized services, reservations, local infoManage front desk operations, check-ins, guest inquiries

While both roles involve guest interaction and customer service, a Concierge Service Agent focuses on personalized guest services and local recommendations, often in luxury settings. A Front Desk Agent handles check-ins, check-outs, and general inquiries at the front desk. The roles overlap in customer service skills but differ in scope and responsibilities.

What cities are hiring for Concierge Service Agent jobs?

Cities with the most Concierge Service Agent job openings:

What states have the most Concierge Service Agent jobs?

States with the most job openings for Concierge Service Agent jobs include:

What are popular job titles related to Concierge Service Agent jobs?

For Concierge Service Agent jobs, the most frequently searched job titles are:

Infographic showing various Concierge Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Guest Service Agent

Corpus Christi, TX • On-site

Legacy Ventures LLC
See more jobs at Legacy Ventures LLCexternal

$12.50 - $15.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Guest Service Agent - TX

Lively Beach Resort (LHP LB1) - Corpus Christi, TX

Overview

Position Type Full Time Category Hospitality - Hotel

Guest Service Agent

Summary: Guest Service Agents are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay.

Qualifications

Key Responsibilities:

  • Greet and register guests, assign rooms, and process payments
  • Handle reservations, incoming calls, messages, and guest inquiries
  • Provide local area information and assist with dining, transportation, and tour arrangements
  • Maintain accurate guest records and perform shift reports
  • Ensure all guest requests are addressed promptly and courteously
  • Promote hotel services using suggestive selling to maximize revenue
  • Follow service standards, dress code, and safety procedures
  • Assist with front desk operations, including PBX and reservationist duties as needed
  • Create a welcoming environment through professional communication and attention to detail

Apply