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Concierge Service Agent Jobs in Nevada (NOW HIRING)

Associa

Front Desk Agent/Concierge

Las Vegas, NV · On-site

$20/hr

The Front Desk Agent (Concierge) supports the General Manager and works with all on-site employees ... Meet and direct contractors and service providers on site as needed * Walk all amenities, grounds ...

Rampart Casino

Guest Service Agent - Full Time

Las Vegas, NV · On-site

$14.50 - $18.25/hr

Guest Service Agent The Guest Service Agent is responsible for greeting each guest, thanking and ... Experience: * 1-2 years in a front desk, concierge, or guest service role (preferably in a luxury ...

Jsx

Airport Service Concierge - LAS

Las Vegas, NV

$14.75 - $19/hr

Airport Service Concierge - (Part Time, Seasonal) Short Summary As an Airport Service Concierge at ... Boarding Agent: * Lead the boarding process. Make clear and friendly announcements, verify ...

JSX

Airport Service Concierge - LAS

Las Vegas, NV · On-site

$14.75 - $19/hr

Airport Service Concierge - (Part Time, Seasonal) Short Summary As an Airport Service Concierge at ... Boarding Agent: * Lead the boarding process. Make clear and friendly announcements, verify ...

JSX

Airport Service Concierge - RNO

Reno, NV · On-site

$15.50 - $20/hr

About the Role: As an Airport Service Concierge, you'll be the friendly face welcoming our ... Boarding Agent: * Lead the boarding process. Make clear and friendly announcements, verify ...

Jsx

Airport Service Concierge - RNO

Reno, NV · On-site

$15.50 - $20/hr

As an AirportService Concierge,you'llbe the friendly face welcoming ourCustomersthe moment they ... Boarding Agent: * Lead the boarding process. Make clear and friendly announcements, verify ...

Palms Casino Resort

Agent VIP Lounge - On Call

Las Vegas, NV · On-site

$15.50 - $19.25/hr

Agent VIP Lounge The Agent VIP Lounge plays a vital role in delivering exceptional, personalized ... Provide personalized concierge services, including booking dining, shows, entertainment, and ...

Peppermill & Western Village

Front Desk Agent

Reno, NV · On-site

$14.25 - $18/hr

Provide a seamless service experience for hotel guests by closely networking with other departments ... Concierge). * Maximize revenue with suite upgrades and rate integrity. * Maintain a clean ...

Peppermill & Western Village

Front Desk Agent

Reno, NV · On-site

$14.25 - $18/hr

Provide a seamless service experience for hotel guests by closely networking with other departments ... Concierge). * Maximize revenue with suite upgrades and rate integrity. * Maintain a clean ...

Sanmanuel

Agent VIP Lounge - On Call

Las Vegas, NV · On-site

$15.25 - $19/hr

The Agent VIP Lounge plays a vital role in delivering exceptional, personalized service to our most ... Provide personalized concierge services, including booking dining, shows, entertainment, and ...

Keelson Strategic

NV · On-site

$43.78/hr

... concierge mindset. Ideal candidates have prior Residential Security Agent experience. Duties ... Controlling access to properties and maintenance of security logs for guests, service personnel ...

Keelson Strategic

NV · On-site

$43.78/hr

... concierge mindset. Ideal candidates have prior Residential Security Agent experience. Duties ... Controlling access to properties and maintenance of security logs for guests, service personnel ...

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Concierge Service Agent information

What is a concierge service agent?

Concierge Service Agents are hospitality professionals who assist guests with a range of services, such as making restaurant reservations, arranging transportation, recommending local attractions, and providing information about the area. They serve as a primary point of contact for guests, ensuring their needs are met and enhancing their overall experience. Concierge Service Agents typically work in hotels, resorts, or luxury residential buildings, and are known for their excellent communication, organizational, and problem-solving skills.

How does a concierge service agent typically collaborate with other departments to enhance guest experiences?

Concierge Service Agents work closely with various hotel departments, such as housekeeping, front desk, and food and beverage, to ensure guests receive seamless service. They frequently coordinate with these teams to fulfill special requests, resolve issues promptly, and arrange personalized experiences. Effective communication and teamwork are essential, as the concierge often acts as a liaison between guests and internal staff to deliver memorable stays. This collaboration not only enhances guest satisfaction but also fosters a supportive work environment.

What are the key skills and qualifications needed to thrive as a concierge service agent, and why are they important?

To thrive as a Concierge Service Agent, you need strong customer service abilities, local knowledge, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with reservation systems, booking platforms, and communication tools like phones and email is commonly required. Exceptional interpersonal skills, discretion, and a proactive attitude help agents stand out in anticipating and fulfilling guest needs. These skills are crucial for ensuring guest satisfaction, building loyalty, and maintaining the high standards expected in hospitality environments.

What is the difference between Concierge Service Agent vs Front Desk Agent?

AspectConcierge Service AgentFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality background often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, office buildings
Employer & IndustryHospitality, luxury serviceHospitality, general service industries
Primary RoleAssist guests with personalized services, reservations, local infoManage front desk operations, check-ins, guest inquiries

While both roles involve guest interaction and customer service, a Concierge Service Agent focuses on personalized guest services and local recommendations, often in luxury settings. A Front Desk Agent handles check-ins, check-outs, and general inquiries at the front desk. The roles overlap in customer service skills but differ in scope and responsibilities.

What cities in Nevada are hiring for Concierge Service Agent jobs?

Cities in Nevada with the most Concierge Service Agent job openings:

Infographic showing various Concierge Service Agent job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Front Desk Agent/Concierge

Las Vegas, NV • On-site

Associa
Real Estate • 10K+ employees
Learn more about Associaexternal

$20/hr

Other

Re-posted 14 days ago

Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

Job description

The Front Desk Agent (Concierge) supports the General Manager and works with all on-site employees. This position delivers logistics of packages and performs relevant duties as assigned by the Lead Concierge or GM. Overseeing the concierge desk, the Front Desk Agent (Concierge) will ensure all homeowner concerns and communications are monitored and receive a timely response.
The Front Desk Agent (Concierge) actively contributes to the cleanliness and organization of the building, ensuring all back-of-house, storage, and utility rooms are clean, safe, and secure. Additionally, the Concierge will ensure the proper supply and cleanliness of all amenity areas.
Job Duties and Responsibilities
Safety

  • Manage the functionality of all Emergency and Fire Safety systems and procedures throughout the property. Ensure all emergency phone tree contacts within each Property Emergency Manual are current with valid contact information.
Employee Morale
  • Provide support management in the general operations of the property.
  • Foster a positive workplace environment with clear lines of communication.
Facility Management
  • Monitor work order process for open items, with follow-through to completion
  • Monitor BuildingLink communications
  • Meet and direct contractors and service providers on site as needed
  • Walk all amenities, grounds, and BOH areas daily, making corrections and recommendations
Administration & Operations
  • Responsible for maintaining a consistent level of cleanliness throughout the property.
  • Ensures onsite employees are in uniform, name tag with appropriate hygiene and grooming.
Communications
  • Manages communication channels (BuildingLink) to ensure follow-up and protocol is followed
  • Train homeowners on BuildingLink
  • Support the concierge team in handling concerns, requests, and problems successfully
Compensation:
$20.00/hourly; direct experience is highly considered.
Knowledge and Skills
  • Responsiveness to GM, board and homeowners
  • Professional verbal and written communication skills
  • Confidentiality and discretion in the performance of all duties and responsibilities.
  • Proficiency with Microsoft Office Suite of product (WORD, Excel, Outlook, etc.)
  • Detail orientation with a sense of urgency

What Associa employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Associa logo

About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

Social media

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