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Concierge Manager Jobs in Santa Rosa, CA (NOW HIRING)

The Wonderful Company

Winery Concierge

Napa, CA · On-site

$24 - $26/hr

... Concierge . In this role, you will be the first point of contact for guests, ensuring a warm and ... Reservation Management: * Handles phone and online inquiries regarding reservations, events, and ...

The Wonderful Company

Winery Concierge

Napa, CA

$24 - $26/hr

... Concierge . In this role, you will be the first point of contact for guests, ensuring a warm and ... Reservation Management: * Handles phone and online inquiries regarding reservations, events, and ...

Pacific Hospitality Group

Spa Concierge - PT

Napa, CA · On-site

$18/hr

... Concierge Position Summary This position pays $18.00 The Spa Concierge is the first point of ... Manage spa reservations, schedule and confirm appointments, and ensure an efficient guest ...

Pacifichospitality

Spa Concierge - PT

Napa, CA

$18/hr

... Concierge Position Summary This position pays $18.00 The Spa Concierge is the first point of ... Manage spa reservations, schedule and confirm appointments, and ensure an efficient guest ...

Go Rentals

Concierge

Santa Rosa, CA

$20 - $21/hr

Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and ...

Legacy Concierge

Registered Nurse 1

Santa Rosa, CA · On-site

$60 - $68/hr

Legacy Concierge is seeking a dedicated and compassionate Private Duty Registered Nurse I to ... Administer medications safely and accurately, including insulin management, blood pressure ...

Legacy Concierge

Registered Nurse 1

Santa Rosa, CA · On-site

$85 - $110/hr

Legacy Concierge is seeking a dedicated and compassionate Private Duty Registered Nurse I to ... Administer medications safely and accurately, including insulin management, blood pressure ...

Rosewood Hotel Group

Guest Experience Manager

Calistoga, CA · On-site

$20.50 - $23.25/hr

YOUR ROLE As Guest Experience Manager, you will shape the strategic and operational direction of ... Partner closely with Front Office, Concierge, Valet, Housekeeping, Food & Beverage, Culinary ...

Dry Farm Wines

Custom Wine Concierge

Napa, CA · Remote

We like coaching, not managing. We view business like a team sport. We choose to play because we ... What's a Custom Experience Concierge? Glad you asked! It's someone whose heart and soul are focused ...

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Concierge Manager information

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How much do concierge manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for concierge manager in Santa Rosa, CA is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $26.83 per hour, depending on experience, location, and employer.

What does a concierge manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

What are the key skills and qualifications needed to thrive as a concierge manager?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

How does a concierge manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

How much do concierge managers make?

Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.

Is being a concierge manager a difficult job?

Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What are the most commonly searched types of Concierge jobs in Santa Rosa, CA?

The most popular types of Concierge jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Concierge Manager jobs?

Cities near Santa Rosa, CA with the most Concierge Manager job openings:

Concierge Manager jobs near you
Infographic showing various Concierge Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $53,309 per year, or $25.6 per hour.

Spa Concierge - Casa Mani Resort Napa Valley, Curio Collection by Hilton

Hilton Worldwide Holdings, Inc.

Napa, CA • On-site

$23/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 767 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description


Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Spa Concierge, you're not just ensuring a clean and relaxing spa environment - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
  • Greet and assist guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to requests, and resolve any issues in a friendly, efficient manner
  • Maintain a clean, inviting environment: Clean and sanitize spa areas including locker rooms, treatment spaces, and equipment in compliance with health and safety standards
  • Manage spa supplies: Monitor and restock towels, refreshments, and other amenities as needed
  • Monitor facility usage: Observe spa activity and report any concerns to maintain a safe and relaxing environment
  • Process transactions with care: Accurately total and handle guest payments using the point-of-sale system; manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates/cards
  • Support spa operations: Perform general duties and provide support to the spa team as needed to enhance the guest experience

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
About the Team
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

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