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Concierge Associate Jobs in Dallas, TX (NOW HIRING)

Stratton Amenities

Lead Concierge

Lewisville, TX · On-site

$17 - $18/hr

We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients. The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ...

Stratton Amenities

Lead Concierge

Dallas, TX · On-site

$17 - $17.50/hr

We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients. The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ...

Stratton Amenities

Lead Concierge

Lewisville, TX · On-site

$17 - $18/hr

We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients. The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ...

Stratton Amenities

Lead Concierge

Allen, TX · On-site

$17 - $18/hr

We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients. The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ...

Alliance Aviation Services

Concierge

Fort Worth, TX · On-site

$14 - $18/hr

The Concierge plays a critical role in ensuring seamless operations, coordinating services, and ... Additional programs to support Associates and their families EEO Statement: Hillwood is committed ...

Hillwood

Concierge

Fort Worth, TX · On-site

$14 - $18/hr

Alliance Air Services is seeking a Concierge to join our team in Fort Worth, TX. The Concierge ... Additional programs to support Associates and their families EEO Statement: Hillwood is committed ...

Hillwood Investment Properties

Concierge

Fort Worth, TX · On-site

$14 - $18/hr

The Concierge plays a critical role in ensuring seamless operations, coordinating services, and ... Additional programs to support Associates and their families EEO Statement: Hillwood is committed ...

Alliance Air Services Inc.

Concierge

Fort Worth, TX

$14 - $18/hr

Alliance Air Services is seeking a Concierge to join our team in Fort Worth, TX. The Concierge ... Additional programs to support Associates and their families EEO Statement: Hillwood is committed ...

Stratton Amenities

Front Desk Concierge

Dallas, TX · On-site

$14 - $15/hr

Front Desk Associate Dallas, Texas Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential ...

Stratton Amenities

Front Desk Concierge

Dallas, TX · On-site

$15/hr

Front Desk Associate Dallas, Texas Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential ...

Stratton Amenities

Lead Concierge

Flower Mound, TX · On-site

$18/hr

... for our associates, residents, and clients. Position Summary We are seeking an experienced ... concierge team. This role serves as the primary on-site leader and liaison between property ...

Stratton Amenities

Front Desk Concierge

Dallas, TX · On-site

$14 - $15/hr

Front Desk Associate Dallas, Texas Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential ...

Stratton Amenities

Front Desk Concierge

Dallas, TX · On-site

$15/hr

Front Desk Associate Dallas, Texas Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential ...

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All JobsConcierge Associate JobsConcierge Associate Jobs in Dallas, TX

Concierge Associate information

See Dallas, TX salary details

$10

$17

$25

How much do concierge associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for concierge associate in Dallas, TX is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.04 per hour, depending on experience, location, and employer.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage of around $12 to $20, depending on location, experience, and employer. Salaries can range from approximately $25,000 to $45,000 annually for full-time roles. Compensation may also include tips and benefits such as health insurance and paid time off.

How to become a concierge associate with no experience?

To become a concierge associate with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining familiarity with hotel or hospitality environments can be helpful; some employers provide on-the-job training for new hires.

Is a concierge associate a stressful job?

A concierge associate's job can be stressful due to high customer service expectations, multitasking, and managing diverse guest needs. The role often requires strong communication skills, problem-solving, and the ability to handle busy environments, which can contribute to job-related stress.

What are the most commonly searched types of Concierge jobs in Dallas, TX?

The most popular types of Concierge jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Concierge Associate jobs?

Cities near Dallas, TX with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,283 per year, or $17.9 per hour.

Lead Concierge

Stratton Amenities

Lewisville, TX • On-site

$17 - $18/hr

Full-time

Posted 12 days ago

Key responsibilities

  • Lead and manage the concierge team to ensure the delivery of exceptional service to residents, guests, and prospects.

  • Act as the primary liaison between the property manager and the concierge team, facilitating communication and addressing resident concerns.

  • Oversee daily operations, including managing team schedules, conducting meetings, implementing SOPs, and ensuring standards are met.

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Front Desk Supervisor to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating exemplary experiences.

Key Responsibilities:

  • Act as the face of the property and leading by example
  • Facilitate communication between the property manager and the concierge team
  • Exceed expectations by providing anticipatory service and smooth accommodations
  • Address resident concerns and complaints promptly and professionally
  • Conduct weekly meetings with the property manager to identify areas for improvement
  • Manage team schedules and oversee weekly payroll
  • Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
  • Implement and enforce accountability measures, disciplinary action, and performance coaching
  • Develop and implement new SOPs to continually improve concierge operations
  • Foster a positive work culture and environment
  • Enforce uniform and grooming standards
  • Participate in monthly regional director calls

Position Requirements:

  • A passion for delivering exceptional service and hospitality
  • Excellent verbal and written communication skills
  • Strong problem-solving and leadership abilities
  • Outstanding relationship-building skills
  • Ability to maintain confidentiality
  • A sense of pride and ownership in the position and property
  • Ability to respond quickly and genuinely to residents’ and guests’ requests
  • At least five years of hospitality experience
  • Exceptional interpersonal skills and guest service abilities
  • Organized, proactive, productive, and self-motivated with a positive attitude
  • Ability to maintain a neat and professional appearance
  • Ability to think clearly and make concise decisions under pressure

Other Responsibilities:

  • Build rapport and relationships with residents
  • Maintain professional telephone etiquette and message delivery
  • Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Assist in scheduling and completing amenities’ requests
  • Escort individuals as necessary
  • Walk the premises to ensure the highest standards are being met
  • Perform all other duties as assigned by the property manager or per property SOP’s
  • Flexibility to work nights, weekends, and holidays

Qualifications:

  • Leadership and supervisory skills and experience
  • Training and development experience
  • Exceptionally enthusiastic and positive individual
  • 2 years’ experience in Hospitality, Multifamily or Upscale Hotel
  • 2 years’ experience in a busy luxury retail environment
  • Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.



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