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Concierge Associate Jobs in Austin, TX (NOW HIRING)

Concierge Perks, Programs, and Benefits: * Same Day pay options available (FT/PT) * Competitive ... Associates (FT/PT) * Incredible Company Culture * Access to Free Community Meals during working ...

Concierge

Austin, TX

$15.25 - $19.75/hr

What You'll Do * The concierge will provide the highest quality of service to the guest ... We value diversity and are committed to creating an inclusive environment for all associates.

Concierge (Overnight)

Austin, TX ยท On-site

$19 - $22.50/hr

A concierge position requires a passion for people and dedication to providing superior customer ... As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to ...

Concierge - Part Time

Austin, TX ยท On-site

$15.25 - $19.75/hr

Our associates answer a calling to serve seniors and their families every day. We believe in ... The Concierge is responsible for being professional, polite and will ensure all guests have a ...

Lead Concierge

Austin, TX ยท On-site

$22/hr

We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients. The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ...

Lead Concierge

Austin, TX ยท On-site

$45K/yr

We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients. The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ...

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Concierge Associate information

See Austin, TX salary details

$10

$17

$25

How much do concierge associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for concierge associate in Austin, TX is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.04 per hour, depending on experience, location, and employer.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage of around $12 to $20, depending on location, experience, and employer. Salaries can range from approximately $25,000 to $45,000 annually for full-time roles. Compensation may also include tips and benefits such as health insurance and paid time off.

How to become a concierge associate with no experience?

To become a concierge associate with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining familiarity with hotel or hospitality environments can be helpful; some employers provide on-the-job training for new hires.

Is a concierge associate a stressful job?

A concierge associate's job can be stressful due to high customer service expectations, multitasking, and managing diverse guest needs. The role often requires strong communication skills, problem-solving, and the ability to handle busy environments, which can contribute to job-related stress.

What are the most commonly searched types of Concierge jobs in Austin, TX?

The most popular types of Concierge jobs in Austin, TX are:

What cities near Austin, TX are hiring for Concierge Associate jobs?

Cities near Austin, TX with the most Concierge Associate job openings:

Infographic showing various Concierge Associate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,357 per year, or $18 per hour.

$18/hr

Full-time, Part-time, Per diem

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description

STARTING WAGE: $18
Shift Options: Part-Time/PRN - Saturday 8am -7pm & Every other Sunday 8am - 7PM
Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident's life in a senior living building? Then come join our team as a Concierge!
Great Place to Work Certified ๏ฟฝ come make it greater!! So many perks and programs!!
Concierge Perks, Programs, and Benefits:
  • Same Day pay options available (FT/PT)
  • Competitive Benefits! Some highlights include:
    • Medical (FT), Dental (FT), Vision (FT), 401K including matching (FT/PT), Employee Assistance (FT/PT) and much more!
  • Up to 20 days per year of PTO (FT)
  • Access to various Travel, Restaurant, and Retail Discounts through HR Partners (FT/PT)
  • Unlimited employee referral bonuses of up to $2,000! Tell your friends! (FT)
  • Career Development and Advancement Opportunities Nationwide through our Mentorship Program (FT/PT)
  • Continued Education (CEU) Reimbursement Program for All Associates (FT/PT)
  • Incredible Company Culture
  • Access to Free Community Meals during working hours (FT/PT)
  • PSL Cares Program provides financial support to employees with health-related needs! (FT/PT)

Our Mission: We Celebrate and Enhance All Lives with Kindness & Integrity
Highlights of the Concierge Position:
  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • A minimum of one (1) year relevant experience (priority given)
  • Passion: Committed to being the well-spring of support, opportunity, vitality, balance, and dignity to those we serve
  • Teamwork: Respects and values others
  • Caring: Demonstrates empathy as well as a nurturing and loving attitude towards others
  • Accountability: Holds oneself and team to the highest standards
  • Multitask - Ability to take direction on multiple tasks

PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL.