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Concierge Associate Jobs in Ohio (NOW HIRING)

Life Enriching Communities

Concierge

Westlake, OH · On-site

$14.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Concierge Role Information Location: Concord Reserve | 2116 Dover Center Road, Westlake, Ohio 44145 ... Our residents are exceptional and kind, and our dedicated associates deliver a high level of ...

Life Enriching Communities

Concierge

Westlake, OH · On-site

$14.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Concierge Role Information Location: Concord Reserve | 2116 Dover Center Road, Westlake, Ohio 44145 ... Our residents are exceptional and kind, and our dedicated associates deliver a high level of ...

Bridge Senior Living

Concierge (PRN)

Mentor, OH · On-site

$13.75 - $18/hr

  • Medical

  • Retirement

Offering health insurance benefits starting at $75 per month for full-time associates Qualifications of an ideal Concierge: * High school diploma or equivalent (GED) * CPR Certified * At least 1 year ...

The Enclave Of Newell Creek

Concierge (PRN)

Mentor, OH · On-site

$13.75 - $18/hr

  • Medical

  • Retirement

Offering health insurance benefits starting at $75 per month for full-time associates Qualifications of an ideal Concierge: * High school diploma or equivalent (GED) * CPR Certified * At least 1 year ...

The Enclave Of Newell Creek

Concierge (PRN)

Mentor, OH

$13.75 - $18/hr

  • Medical

  • Retirement

Offering health insurance benefits starting at $75 per month for full-time associates Qualifications of an ideal Concierge: * High school diploma or equivalent (GED) * CPR Certified * At least 1 year ...

Vocon Design - Cleveland, OH

Concierge

Cleveland, OH · On-site

$15 - $19.25/hr

Associate degree preferred. * Previous front desk, concierge, customer service or other hospitality experience preferred. * Minimum of one year of related experience (e.g. administrative, concierge ...

Flexjet

Owner Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Associate's degree (A.A.) or equivalent experience in luxury hospitality, aviation, or high-end ... or concierge-level client service, with a strong focus on team management and operational ...

Flexjet

Owner Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Associates degree (A.A.) or equivalent experience in luxury hospitality, aviation, or high-end ... or concierge-level client service, with a strong focus on team management and operational ...

Associa

Concierge - 3rd Shift

Columbus, OH · On-site

$15 - $19.25/hr

A Concierge & Valet Services Associate is a customer service professional who serves as the visible point person for a high-rise residential community. This role combines the traditional ...

Flexjet

Front Desk Concierge

Cleveland, OH · On-site

$15 - $19.25/hr

Associate's degree (A. A.) or equivalent from two-year college or technical school; 2-3 years of ... concierge level expected for role * Successful candidate must be able to respond calmly, think ...

Concord Hospitality

Concierge / Breakfast Attendant

Columbus, OH · On-site

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, 401K ...

Concord Hospitality

Concierge-Breakfast Attendant

Columbus, OH · On-site

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, 401K ...

Flexjet

Front Desk Concierge

Cleveland, OH

$15 - $19.50/hr

Associate's degree (A. A.) or equivalent from two-year college or technical school; 2-3 years of ... concierge level expected for role * Successful candidate must be able to respond calmly, think ...

Concord Hospitality

Concierge / Breakfast Attendant

Columbus, OH

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, 401K ...

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Concierge Associate information

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage of around $12 to $20, depending on location, experience, and employer. Salaries can range from approximately $25,000 to $45,000 annually for full-time roles. Compensation may also include tips and benefits such as health insurance and paid time off.

How to become a concierge associate with no experience?

To become a concierge associate with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining familiarity with hotel or hospitality environments can be helpful; some employers provide on-the-job training for new hires.

Is a concierge associate a stressful job?

A concierge associate's job can be stressful due to high customer service expectations, multitasking, and managing diverse guest needs. The role often requires strong communication skills, problem-solving, and the ability to handle busy environments, which can contribute to job-related stress.

What are the most commonly searched types of Concierge jobs in Ohio?

The most popular types of Concierge jobs in Ohio are:

What cities in Ohio are hiring for Concierge Associate jobs?

Cities in Ohio with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Concierge Associate - Hospitality

One Lincoln Park

Dayton, OH • On-site

$14.50/hr

Part-time

Retirement

Posted 4 days ago

Job description

One Lincoln Park is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities
Front Desk Concierge
One Lincoln Park in Dayton, OH is looking to hire a Part-time Front Desk Concierge Associate to perform administrative functions such as answering phone calls, taking messages, dispatching transportation, following safety procedures in the event of an emergency, and creating a positive first impression for guests and visitors at our retirement community. Are you a customer service minded individual with strong ability to multi-task? Do you enjoy working in a team environment and helping others? If so, please read on:
This concierge position earns a competitive wage of $14.50/hour. We provide excellent benefits and perks including bonuses, a 401(k) with company match, a holiday party, and an Employee Appreciation Day. In addition, this position receives holiday pay if worked on the day of the holiday. If this sounds like the right opportunity for you, apply today!
ABOUT ONE LINCOLN PARK
One Lincoln Park is a premier retirement living community in Dayton, OH. We provide comprehensive amenities and services to our residents, including dining, transportation, housekeeping and maintenance. We take pride in our beautiful grounds and our friendly, personalized service. Our mission is to provide our residents with independence, comfort, and safety, and we could not do that without our fabulous staff.
We hire dedicated, compassionate employees who find joy in providing excellent customer service to our wonderful residents. To reward our staff for their hard work, we offer competitive compensation and excellent benefits - not to mention a rewarding work environment.
A DAY IN THE LIFE OF A CONCIERGE ASSOCIATE
As a concierge associate, you work directly with residents, visitors, and guests to provide a safe and welcoming first impression of One Lincoln Park.
General Responsibilities:
  • Greet visitors and encourage sign-in
  • Answer phone professionally and direct appropriately
  • Work with Marketing team to manage incoming sales related calls and walk-in visits from prospective tenants
  • Light organization and cleanup in the main lobby area

Administrative Responsibilities:
  • Utilize Microsoft Office programs to schedule conference room for meetings, data entry, and maintain parking lot map
  • Typing, filing, stuffing envelopes and stapling
  • Receive incoming packages
  • Participate in safety drills and follow all departmental procedures

Documentation Responsibilities:
  • Complete prospect form for Marketing
  • Submit maintenance work orders as needed
  • Track messages, incidents, and daily log activity

Resident-Related Responsibilities:
  • Update vacation/hospital log sheets
  • Follow emergency policies and procedures
  • Conduct daily phone check-ins with residents to ensure well-being

Cash Handling Responsibilities:
  • Sell and dispense postage for residents
  • Maintain and balance petty cash drawer
  • Receive payments and issues receipts when Business Office is closed

Other duties as assigned
QUALIFICATIONS FOR A CONCIERGE ASSOCIATE
  • Prior experience in a professional office setting
  • Strong customer service skills
  • Must be able to communicate clearly using a multi-line telephone, a two-way radio and intercom system
  • Must be proficient in common computer software, including Microsoft Outlook, Word and Excel as well as in-house security system and related equipment

WORK SCHEDULE FOR A CONCIERGE ASSOCIATE
This part-time position works between the hours of 7:30AM - 8:00PM 7/days per week. First and second shifts. Must have weekend availability.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 45429

Apply