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Concierge Associate Jobs in Florida (NOW HIRING)

TB ISLE RESORT LP

Concierge

Aventura, FL · On-site

$14.75 - $19.25/hr

The Concierge will act as a liaison with local businesses and attractions to ensure guest ... Able to motivate fellow Associates. Responsibilities * Approach all encounters with guests ...

TB ISLE RESORT LP

Concierge

Aventura, FL · On-site

$14.75 - $19.25/hr

The Concierge will act as a liaison with local businesses and attractions to ensure guest ... Able to motivate fellow Associates. Responsibilities * Approach all encounters with guests ...

Sunset Key Cottages

Concierge

Key West, FL · On-site

$15.25 - $19.75/hr

The best Front Desk Concierge will have tremendous patience when dealing with guests and ... Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel ...

Sunset Key Cottages

Concierge

Key West, FL · On-site

$15.25 - $19.75/hr

The best Front Desk Concierge will have tremendous patience when dealing with guests and ... Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel ...

Sunset Key Cottages

Concierge

Key West, FL

$15.25 - $19.75/hr

The best Front Desk Concierge will have tremendous patience when dealing with guests and ... Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel ...

SCH- GRACE MANAGEMENT INC

PT Concierge - PRN

Hernando, FL · On-site

$13.25 - $17/hr

The Concierge answers telephones, greets guests, and responds to residents' requests and assist in ... Attends all associate meetings including in-service education and associate functions, as requested ...

Sogno Tours, LLC

Concierge/Ticket Sales

Orlando, FL · On-site

$15/hr

Join the Team as a Concierge/Ticket Sales Associate at Sogno Tours, LLC! Are you passionate about delivering exceptional customer service and creating memorable experiences? At Sogno Tours, LLC, we ...

The Summit of Citrus Hills

PT Concierge - PRN

Hernando, FL · On-site

$13.25 - $17/hr

The Concierge answers telephones, greets guests, and responds to residents' requests and assist in ... Attends all associate meetings including in-service education and associate functions, as requested ...

Grace Management, Inc.

PT Concierge - PRN

Hernando, FL · On-site

$13.25 - $17/hr

The Concierge answers telephones, greets guests, and responds to residents' requests and assist in ... Attends all associate meetings including in-service education and associate functions, as requested ...

Gate Fuel Service

Wellness Concierge

Ponte Vedra Beach, FL · On-site

$14.25 - $18.50/hr

The Wellness Concierge ensures every member and guest feels welcomed, valued, and supported while ... Associate's degree in Hospitality, Recreation, Business Administration, Wellness, Fitness ...

Ocean Reef Club

Concierge - Lodging Operations

Key Largo, FL · On-site

$15 - $19.50/hr

Concierge Services include but are not limited to sourcing exclusive items and events for members ... Follow Ocean Reef Club Associate Handbook and Quality Job Standards. * Be able to endure outside ...

Ocean Reef Club

Concierge - Lodging Operations

Key Largo, FL · On-site

$15 - $19.50/hr

Concierge Services include but are not limited to sourcing exclusive items and events for members ... Follow Ocean Reef Club Associate Handbook and Quality Job Standards. * Be able to endure outside ...

Artis Senior Living

Concierge / Front Desk

Boca Raton, FL · On-site

$16.74/hr

The Concierge will manage the reception area and provide administrative support for the Business ... associates are the most thoughtful people on the planet, so in return - they deserve to feel safe ...

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All JobsConcierge Associate JobsConcierge Associate Jobs in Florida

Concierge Associate information

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage of around $12 to $20, depending on location, experience, and employer. Salaries can range from approximately $25,000 to $45,000 annually for full-time roles. Compensation may also include tips and benefits such as health insurance and paid time off.

How to become a concierge associate with no experience?

To become a concierge associate with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining familiarity with hotel or hospitality environments can be helpful; some employers provide on-the-job training for new hires.

Is a concierge associate a stressful job?

A concierge associate's job can be stressful due to high customer service expectations, multitasking, and managing diverse guest needs. The role often requires strong communication skills, problem-solving, and the ability to handle busy environments, which can contribute to job-related stress.

What are the most commonly searched types of Concierge jobs in Florida?

The most popular types of Concierge jobs in Florida are:

What cities in Florida are hiring for Concierge Associate jobs?

Cities in Florida with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Concierge

TB ISLE RESORT LP

Aventura, FL • On-site

$14.75 - $19.25/hr

Other

Re-posted 13 days ago

Job description

Scope of Position
The Concierge is responsible to provide information to guests, answer questions or make arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, child care, transportation, religious worship, cultural activities, shopping, floral services, and other services. He/she will lead and train concierge staff on established programs and procedures. The Concierge will act as a liaison with local businesses and attractions to ensure guest satisfaction.
Position Requirements
  • Professional demeanor appropriate for a luxury environment.
  • Minimum 1 year of Concierge experience in a hotel or equivalent.
  • Association with Les Clefs dOr preferred.
  • Knowledge of Gold Key and iConcierge preferred.
  • Possess outstanding guest services skills.
  • Handle a multitude of tasks in an intense, ever-changing environment.
  • Excellent telephone etiquette skills and strong interpersonal relationship skills.
  • Extensive knowledge of the South Florida area.
  • Able to motivate fellow Associates.

Responsibilities
  • Approach all encounters with guests, employees, and members in a professional and personalized manner.
  • Keep accurate records of all arrangements made regarding transportation, dining, etc.
  • Answer questions concerning hotel facilities, meeting rooms, or events. Provide directions.
  • Coordinate activity reports to track reservation bookings.
  • Maintain good relationships with contacts both inside and outside of the resort.
  • Process and notify guests of receipt of facsimiles, mail, messages, and packages.
  • Coordinate with Guest Services Manager and Front Office Manager regarding any special needs of resort guests.
  • Offer to handle special arrangements during guest stay.
  • Coordinate and arrange future visits.
  • Maintain database of guest preferences, habits, and special dates.
  • Build rapport with VIPs, members, distinguished visitors.
  • Assist with additional Front Office and VIP Services tasks.
  • Oversee supplies inventory levels.
  • Actively participate in daily briefings and meetings.
  • Ensure safety and confidentiality of all matters pertaining to guests and members are met in accordance with resort standards.
  • Lead and train concierge staff in established programs and procedures.
  • Perform any other reasonable duties as required by management.

Education
  • High School diploma or equivalent; 2 years experience in guest services, front desk, housekeeping or related professional area. A 2 year degree from an accredited university in Hotel and Restaurant or Hospitality preferred.

Skills and Abilities
  • Able to communicate in the English language. Second language is a plus.
  • Strong problem solving and analytical abilities.
  • Able to meet deadlines and work under pressure.
  • Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
  • Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.

Physical Requirements
  • Intermittently twist to reach equipment or supplies surrounding desk.
  • Use telephone and computer keyboard on a daily basis.
  • Must be physically fit in order to lift, pull and push items up to 50 pounds.
  • Also requires standing/walking/reaching and bending throughout shift.

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