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Concierge Assistant Jobs in Washington (NOW HIRING)

Modena Reserve at Bethesda

Concierge

Bethesda, MD

$18 - $21/hr

Concierge PRN Needed Weekend; Overnight Availability Love to make a difference in the lives of ... Maintain accurate referral, mailing list, and customer information databases * Assist with the move ...

Solera Senior Living, LLC

Concierge

Bethesda, MD · On-site

$18 - $21/hr

) Concierge PRN Needed Weekend; Overnight Availability Love to make a difference in the lives of ... Maintain accurate referral, mailing list, and customer information databases * Assist with the move ...

Westminster Management

Concierge

Washington, DC · On-site

$19 - $21/hr

We are seeking a Concierge to join our team! If you're looking to make a difference within an ... * Assist with administrative tasks such as processing packages, managing keys, and maintaining ...

Arbor Terrace Fulton

Lead Concierge

Fulton, MD

$21/hr

Lead Concierge Full-Time | Front Desk Leadership Are you a hospitality-focused professional who ... Maintain the Front Desk schedule and assist with coverage needs * Track and reconcile scheduled ...

Spring Hills

Concierge

Alexandria, VA · On-site

$16/hr

Maintain emergency contact information and assist during emergency situations. Desired Skills and Attributes: * Active Listening: Engage with residents and guests to fully understand their needs.

Sunriseseniorliving

Concierge Full Time

Arlington, VA · On-site

$17.75 - $23/hr

As a Concierge, you create the first impression of Sunrise-welcoming residents, families, and ... Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay ...

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Concierge Assistant information

What is a concierge assistant?

Concierge assistants are professionals who support hotel guests or clients by providing personalized services and information. They help with tasks such as booking reservations, arranging transportation, recommending local attractions, and addressing special requests. Their goal is to ensure guests have a pleasant and seamless experience during their stay. Concierge assistants typically work in hotels, luxury apartment buildings, or corporate settings, and require excellent communication and customer service skills.

What are the key skills and qualifications needed to thrive as a concierge assistant?

To thrive as a Concierge Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation and scheduling software, property management systems, and communication tools is typically required. Excellent interpersonal skills, discretion, and problem-solving abilities help you provide exceptional guest experiences. These skills are vital for efficiently meeting guest needs, ensuring satisfaction, and maintaining the reputation of the establishment.

What are some common challenges faced by concierge assistants and how can they be addressed?

Concierge Assistants often encounter challenges such as handling high volumes of guest requests during peak hours, managing last-minute changes, and maintaining a calm, professional demeanor under pressure. To address these, strong organizational skills, adaptability, and effective communication are essential. Working closely with colleagues and utilizing digital tools for task management can help streamline workflows, ensuring that guest needs are met efficiently and with a personal touch.

What is the difference between Concierge Assistant vs Front Desk Agent?

AspectConcierge AssistantFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desk
Search & Comparison IntentConcierge services, guest assistanceCheck-in/check-out, guest reception

While both roles involve guest interaction, a Concierge Assistant focuses on personalized services and guest experience enhancements, often in luxury settings. A Front Desk Agent handles check-ins, reservations, and general guest inquiries. The roles overlap in customer service skills but differ in scope and responsibilities.

How do you get hired as a concierge assistant?

To get hired as a concierge assistant, candidates typically need customer service experience, strong communication skills, and familiarity with local area knowledge. Many employers prefer candidates with a high school diploma or equivalent and may require background checks or certifications in hospitality or customer service. Applying through hotel or hospitality company websites and demonstrating professionalism during interviews can improve chances of employment.

What are the most commonly searched types of Concierge jobs in Washington?

The most popular types of Concierge jobs in Washington are:

What are popular job titles related to Concierge Assistant jobs in Washington?

For Concierge Assistant jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Concierge Assistant jobs in Washington look for?

The top searched job categories for Concierge Assistant jobs in Washington are:

What cities in Washington are hiring for Concierge Assistant jobs?

Cities in Washington with the most Concierge Assistant job openings:

Concierge Assistant jobs near you
Infographic showing various Concierge Assistant job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 16% Part Time, 3% Temporary, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Concierge

Modena Reserve at Bethesda

Bethesda, MD

$18 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Concierge

PRN Needed

Weekend; Overnight Availability

Love to make a difference in the lives of seniors?

At Solera Senior Living, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—which shape how we care for residents, support families, and work together as a team. We’re looking for compassionate, service-driven individuals to be the first smiling face our residents and guests see every day. If you’re passionate about hospitality, connection, and making every interaction meaningful, we’d love for you to join our team!


What Solera Offers You

  • A growing company with opportunities for career advancement

  • Immediate pay access — no more waiting for payday

  • Tuition reimbursement to support your professional growth

  • Comprehensive medical benefits with discounted gym memberships

  • Dental, vision, life, and disability insurance

  • 401(k) retirement plan with company match

  • Paid holidays and paid time off

  • Employee Assistance Program (EAP)

  • Perks and employee discount programs

  • Supportive, team-oriented workplace culture

Position Summary

As the Concierge, you’ll serve as the hub of the community. Welcoming guests, supporting residents, and assisting with administrative needs. Your role is key in setting the tone for hospitality and service excellence at Village Crossing at Worman's Mill.

Concierge Key Responsibilities include:

  • Greet residents, families, and visitors, creating a warm and professional first impression

  • Answer phones promptly with proper community greeting and route calls/messages as needed

  • Sort and distribute mail to appropriate departments

  • Provide clerical support, including typing, filing, data entry, and handling correspondence

  • Escort visitors, residents, or families as needed to suites or community areas

  • Maintain accurate referral, mailing list, and customer information databases

  • Assist with the move-in process, ensuring all documentation and steps are completed accurately

  • Support special events with setup and tear down as needed

  • Uphold confidentiality, resident rights, and Solera’s policies and standards

  • Promote a safe and secure environment for residents, guests, and team members

  • Collaborate with other departments and foster a positive, team-oriented environment

  • Perform other duties as assigned by the Director of Community Development


Concierge Qualifications

  • Previous customer service or receptionist experience preferred

  • Strong interpersonal and communication skills (both written and verbal)

  • Proficiency in office equipment and software (computer, phone system, copier, etc.)

  • Compassionate, patient, and able to remain calm under pressure in a busy environment

  • Excellent organizational skills with ability to prioritize tasks and meet deadlines

  • Ability to maintain professionalism and courtesy in all interactions

  • Knowledge of resident rights and confidentiality practices (training provided)

  • Friendly, approachable, and team-oriented with genuine care for seniors

  • Annual flu vaccine required (medical/religious exemptions accepted)


At Modena Reserve Bethesda, we’ve partnered with MemoMate, an AI-powered virtual interviewer, to make the first step in our hiring process simple, convenient, and engaging for all candidates.


Solera Senior Living is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.


All offers of employment are contingent upon the successful completion of a background check.