Concentrix Customer Service Jobs (NOW HIRING)

Job Title:

Solution Architect - Java Modernization & Identity Management

Job Description

Technical Products and Services (TPS):
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.

Location Requirement

This position requires onsite presence in Omaha, Nebraska, five days per week, to facilitate close collaboration with business and technology stakeholders and support critical modernization initiatives.

Concentrix is seeking an experienced and highly motivated Solution Architect to lead enterprise application modernization initiatives and drive the transformation of identity and access management solutions.

The ideal candidate will possess strong expertise in Java Spring Boot, microservices architecture, and legacy application modernization. Experience with Azure cloud services and identity platforms, particularly Azure AD B2C and Microsoft Entra ID/B2B, is highly desirable.

The Solution Architect will work closely with business stakeholders, product teams, developers, and enterprise architects to define target-state architecture, guide implementation teams, and ensure successful delivery of strategic technology initiatives

Responsibilities

• Architect and design scalable, secure, and high-performing enterprise solutions.

• Lead modernization, migration, and rewrite efforts for legacy applications using Java Spring Boot and microservices architecture.

• Assess current-state applications and define future-state technical roadmaps.

• Develop solution architectures aligned with business and enterprise technology strategies.

• Provide technical leadership and architectural governance across multiple projects.

• Guide development teams on architecture standards, design patterns, and best practices.

• Design and support cloud-native solutions leveraging Microsoft Azure services.

• Lead identity management transformation initiatives, including migration from Azure AD B2C to Microsoft Entra ID/B2B.

• Evaluate security, performance, scalability, and operational requirements for proposed solutions.

• Collaborate with stakeholders to gather requirements and translate them into technical designs.

• Produce architecture documentation, solution diagrams, and implementation plans.

• Participate in architecture reviews, code reviews, and technical decision-making processes.

Qualifications

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

• 10+ years of software development and architecture experience.

• Strong expertise in Java, Spring Boot, RESTful APIs, and Microservices Architecture.

• Proven experience in application modernization, migration, or legacy system transformation projects.

• Strong understanding of cloud computing principles and Microsoft Azure services.

• Experience with CI/CD pipelines, DevOps practices, and Agile development methodologies.

• Excellent problem-solving, communication, and stakeholder management skills.

• Ability to lead technical teams and influence architectural decisions.

Preferred Qualifications

• Experience with Azure AD B2C, Microsoft Entra ID, Entra External ID, and B2B collaboration solutions.

• Knowledge of Identity and Access Management (IAM) concepts and standards.

• Experience with OAuth 2.0, OpenID Connect (OIDC), and SAML.

• Hands-on experience with Docker, Kubernetes, and containerized deployments.

• Azure Solution Architect or related Microsoft certifications preferred.

• Experience working on large-scale enterprise transformation programs.

Technical Skills

• Java, Spring Boot

• Microservices Architecture

• REST APIs

• Microsoft Azure

• Azure AD B2C / Microsoft Entra ID

• Identity & Access Management (IAM)

• OAuth 2.0, OIDC, SAML

• Docker, Kubernetes

• CI/CD, DevOps

• Application Modernization & Migration

• Enterprise Solution Design

The base salary for this position is $110,000-$125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 08/25/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#LI-Onsite

Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English

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Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE