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Computer User Support Specialist Jobs in Chicago, IL

Robert Half

ERP Support

Deerfield, IL · Remote

$47.50 - $55/hr

... Support specialist to provide dependable application assistance for a manufacturing organization. This Long-term Contract opportunity is well suited for someone who enjoys solving user issues ...

ConfigUSA

Desktop Support Specialist

Chicago, IL · On-site

Desktop Support Specialist Required Skills: Deep technical knowledge of Windows 10/11, macOS, and ... Log, prioritize, escalate, and resolve user requests and incidents within ServiceNow while meeting ...

DSN Group, Inc.

Be Seen First

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

We are seeking a Level 1 Support Tech to join our team ... You will resolve computer- + user-related issues for our clients. Responsibilities: * Provide ...

TEKsystems

IT Support Specialist

Lisle, IL · On-site

$25 - $33/hr

User account administration and access management knowledge * Excellent customer service and communication skills Position Overview Our client is seeking a Desktop Support Specialist to provide ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

... user-specific and basic networking issues, managing relationship with external IT vendor, and ... Preferred Qualifications: - Bachelor's degree in computer science or IT related field is a plus ...

TEKsystems

IT Support Specialist

Lisle, IL · On-site

$25 - $33/hr

User account administration and access management knowledge * Excellent customer service and communication skills Position Overview Our client is seeking a Desktop Support Specialist to provide ...

SDI Presence

Desktop Support Specialist

Chicago, IL · On-site

The Desktop Support Specialist will report to the Operations Manager and team lead and will work ... Respond to end user issues in a timely manner per SLA requirements * Perform Desktop/Hardware ...

SDI Presence

Desktop Support Specialist

Chicago, IL · On-site

The Desktop Support Specialist will report to the Operations Manager and team lead and will work ... Respond to end user issues in a timely manner per SLA requirements * Perform Desktop/Hardware ...

SDI Presence

Desktop Support Specialist

Chicago, IL · On-site

The Desktop Support Specialist will report to the Operations Manager and team lead and will work ... Respond to end user issues in a timely manner per SLA requirements * Perform Desktop/Hardware ...

New

SDI Presence

Desktop Support Specialist

Chicago, IL · On-site

The Desktop Support Specialist will report to the Operations Manager and team lead and will work ... Respond to end user issues in a timely manner per SLA requirements * Perform Desktop/Hardware ...

New

AEG Presents

IT Support Specialist

Chicago, IL · On-site

The IT Support Specialist manages routine IT operations and escalates complex infrastructure ... Support Cisco Spam Filter, Kandji device enrollment, endpoint support, and user security-related ...

AEG

IT Support Specialist

Chicago, IL · On-site

The IT Support Specialist manages routine IT operations and escalates complex infrastructure ... Support Cisco Spam Filter, Kandji device enrollment, endpoint support, and user security-related ...

AEG Worldwide

IT Support Specialist

Chicago, IL · On-site

The IT Support Specialist manages routine IT operations and escalates complex infrastructure ... Support Cisco Spam Filter, Kandji device enrollment, endpoint support, and user security-related ...

Aptaero

Support Specialist

Schaumburg, IL · On-site

$50K - $65K/yr

Join Our Team as a Support Specialist About Us At Aptaero, we specialize in SaaS solutions that ... Provide End-User Technical & Application Support of our Airline Choice Platform. * Interact with ...

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Showing results 21-40

All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Chicago, IL

Computer User Support Specialist information

See Chicago, IL salary details

$16

$27

$43

How much do computer user support specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for computer user support specialist in Chicago, IL is $27.47, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $30.72 per hour, depending on experience, location, and employer.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+ and strong problem-solving skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What are popular job titles related to Computer User Support Specialist jobs in Chicago, IL?

For Computer User Support Specialist jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Chicago, IL look for?

The top searched job categories for Computer User Support Specialist jobs in Chicago, IL are:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,133 per year, or $27.5 per hour.

ERP Support

Robert Half

Deerfield, IL • Remote

$47.50 - $55/hr

Temporary

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are looking for an ERP Support specialist to provide dependable application assistance for a manufacturing organization. This Long-term Contract opportunity is well suited for someone who enjoys solving user issues, delivering strong customer service, and supporting day-to-day ERP operations in a Microsoft-based environment. The role will focus on helping employees troubleshoot system-related concerns, manage incoming requests, and keep business users productive through responsive support.
Responsibilities:
• Respond to user requests related to ERP application access, functionality, and day-to-day system issues in a timely and thorough manner.
• Troubleshoot and resolve support tickets involving Global Shop or comparable Windows-based ERP platforms, escalating more complex concerns when needed.
• Assist employees with password changes, password resets, and other account-related support activities to maintain smooth system access.
• Provide clear guidance to end users on system usage, issue resolution steps, and best practices within the ERP environment.
• Support printing-related problems, including issues connected to Sentinel printing, and coordinate follow-up to ensure resolution.
• Work within a Microsoft-based technical environment to identify, document, and address application support needs across the user base.
• Monitor incoming ticket volume, prioritize requests effectively, and maintain accurate records of actions taken and outcomes achieved.
• Partner with internal stakeholders to ensure consistent ERP support coverage for approximately 60 users across daily operations.• Experience providing end-user support for ERP applications, preferably Global Shop or similar Windows-based systems such as Infor or Dynamics.
• Strong customer service skills with the ability to communicate effectively and build positive relationships with users at different levels.
• Hands-on experience handling service tickets, troubleshooting application issues, and resolving user access concerns.
• Familiarity with password reset processes, account support, and general enterprise application administration tasks.
• Comfort working in a Microsoft environment and supporting users with a range of technical questions.
• Knowledge of printing support, including Sentinel-related issues, is preferred.
• Solid interpersonal skills with the ability to stay organized, responsive, and solution-oriented in a support-focused role.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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