ZipRecruiter

Log In

1

Computer User Support Specialist Jobs in Chicago, IL

Wje

IT End User Support Specialist

Northbrook, IL · On-site

$28.65 - $42.98/hr

Technical Support * Deliver timely, seamless end-user support with efficient tracking and ... Associate degree in Information Technology, Computer Science, or equivalent experience required.

TEKsystems

IT Site Support Specialist

Batavia, IL

... user education Qualifications and Requirements Technical education in computer science or ... role The IT Support Specialist is a key player in delivering standard solutions that support ...

TEKsystems

IT Site Support Specialist

Batavia, IL

$20 - $25/hr

... user education Qualifications and Requirements Technical education in computer science or ... role The IT Support Specialist is a key player in delivering standard solutions that support ...

Prolim Global

Desktop Support Specialist

Chicago, IL · On-site

Manage user incidents and service requests through ServiceNow , including logging, prioritization ... Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering ...

New

Marmon

End User Support Technician

Carol Stream, IL · On-site

The End User Support Technician provides first-line entry level basic to moderate complexity support for IT issues within an integrated manufacturing/distribution/office facility. Will be part of a ...

ConfigUSA

Desktop Support Specialist

Chicago, IL · On-site

Desktop Support Specialist Required Skills: Deep technical knowledge of Windows 10/11, macOS, and ... Log, prioritize, escalate, and resolve user requests and incidents within ServiceNow while meeting ...

New

next page

Showing results 1-20

All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Chicago, IL

Computer User Support Specialist information

See Chicago, IL salary details

$16

$27

$43

How much do computer user support specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for computer user support specialist in Chicago, IL is $27.47, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $30.72 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong communication and problem-solving skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this position.

What are popular job titles related to Computer User Support Specialist jobs in Chicago, IL?

For Computer User Support Specialist jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Chicago, IL look for?

The top searched job categories for Computer User Support Specialist jobs in Chicago, IL are:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,133 per year, or $27.5 per hour.

Computer User Support Specialist

Bristol Bay Native Corporation

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

GC&E Systems is seeking a Computer User Support Specialist-SME who will be
responsible for providing first-level technical support and assistance to users within the CASTLE-NET program by responding to and resolving IT-related issues and handling service requests. Ensures customer satisfaction and compliance with CASTLE-NET and USACE IT policies and best practices.
Primary Responsibilities and Essential Function
• Execute end-to-end infrastructure installations, from hardware deployment and cabling to post-install validation and production readiness
• Manage system lifecycle processes including initial configuration and decommissioning, ensuring compliance with security policies across 12+ servers
• Remediate critical security vulnerabilities, achieving 90% reduction in high-risk findings within 60 days
• Manage Active Directory user provisioning, group memberships, and security access controls integrated with Okta identity platform
• Implement automated PowerShell scripts integrated with the ServiceNow API, reducing manual administrative tasks.
Candidate Requirements:
  • SECRET Clearance with T3 Investigation

Location:
  • USACE Chicago District, Chicago, IL- This is not a remote position. Local candidates only.

Required work authorization:
  • United States

Job Type:
  • Full-time

GC&E offers a competitive benefits package to include paid holidays, vacation, sick time, medical, dental, vision, flexible spending account, LTD & STD, company paid life insurance, 401(k) and tuition reimbursement.
It is the policy of GC&E to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by the federal, state, or local laws or regulations.
We affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.
We are proud to be an EEO employer. We maintain a drug-free workplace and pre-employment drug testing and background checks are required.
The information above has been designed to indicate the general nature and level of work performed by employees with the classification. It is not designed to contain or be interpreted as a comprehensive inventory of duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

Apply