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Computer Technician Assistant Jobs in Wisconsin (NOW HIRING)

CareVet

Veterinary Technician / Assistant

Reeseville, WI · On-site

$16 - $20/hr

Veterinary Technician / Assistant CJ Haase Veterinary amp; Immunology Services Reeseville, WI We ... Checks patient medical records for past histories, enters in computer and files. * Takes medical ...

CareVet

Veterinary Technician / Assistant

Rhinelander, WI · On-site

$15 - $18/hr

Veterinary Technician / Assistant Northern Paws Animal Hospital (Rhinelander, WI) We believe in a ... Checks patient medical records for past histories, enters in computer and files. * Takes medical ...

Community First Credit Union

PC Technician

Neenah, WI · On-site

$18.75 - $25/hr

As PC Technician, you will support and manage all end user hardware and software technology. This ... Support and maintain enterprise automation technology used to assist in the deployment of end user ...

Sarinas Consulting

Survey CAD Technician

Milwaukee, WI · Hybrid

$65K - $85K/yr

Survey CAD Technician Milwaukee, WI (Hybrid/Onsite) We are partnering with a multidisciplinary ... Process and interpret field survey data (topographic, boundary, and construction surveys) * Assist ...

M. J. Electric, LLC

Civil CAD Technician

Appleton, WI · On-site

About this Role - CAD Technician We are looking for a talented CAD Technician that has a passion ... What You'll Do - Assist in the site development and access for electric utility projects throughout ...

M. J. Electric, LLC

Civil CAD Technician

Ixonia, WI · On-site

About this Role - CAD Technician We are looking for a talented CAD Technician that has a passion ... What You'll Do - Assist in the site development and access for electric utility projects throughout ...

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All JobsComputer Technician JobsComputer Technician Assistant JobsComputer Technician Assistant Jobs in Wisconsin

Computer Technician Assistant information

See Wisconsin salary details

$33.8K

$48.8K

$64.1K

How much do computer technician assistant jobs pay per year?

As of Aug 17, 2026, the average yearly pay for computer technician assistant in Wisconsin is $48,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $56,000.00 per year, depending on experience, location, and employer.

What is the difference between Computer Technician Assistant vs Computer Support Specialist?

AspectComputer Technician AssistantComputer Support Specialist
CertificationsBasic certifications like CompTIA A+Advanced certifications like Network+ or Security+
Work EnvironmentEntry-level, hardware setup, basic troubleshootingHelp desk, remote support, software troubleshooting
Job ResponsibilitiesAssist with hardware repairs, install componentsDiagnose software issues, provide user support

The Computer Technician Assistant typically performs hands-on hardware tasks and supports senior technicians, while the Computer Support Specialist handles more complex software and user support issues. Both roles require foundational certifications and work in similar environments, but the Support Specialist often has more responsibility and technical expertise.

What is a computer technician assistant?

Computer Technician Assistants are entry-level professionals who help maintain and troubleshoot computer hardware, software, and network issues within organizations. They support senior technicians by setting up equipment, installing software, and responding to user requests for help with technical problems. Their responsibilities may also include maintaining inventory, updating records, and ensuring all systems are running efficiently. This role is ideal for individuals seeking hands-on experience in IT support and computer maintenance.

What are some common challenges faced by computer technician assistants, and how can they be effectively managed?

Computer Technician Assistants often encounter challenges such as troubleshooting a wide variety of hardware and software issues, balancing multiple support requests, and adapting to rapidly changing technology. Effective time management and clear communication with users and senior technicians are essential for prioritizing tasks and delivering timely solutions. Staying current with industry trends and participating in ongoing training can also help assistants remain confident and capable when addressing unfamiliar problems.

Is a computer technician assistant in demand?

Computer technician assistants are in steady demand due to ongoing growth in technology and the need for technical support in various industries. They often require basic troubleshooting skills and familiarity with hardware and software, making them valuable in IT support roles across many organizations.

What are the key skills and qualifications needed to thrive as a computer technician assistant, and why are they important?

To thrive as a Computer Technician Assistant, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical certification like CompTIA A+. Familiarity with diagnostic tools, operating systems, and ticketing systems is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in assisting both users and senior technicians. These skills ensure accurate issue resolution, minimize downtime, and support efficient IT operations within an organization.

How much does a computer technician assistant make?

In Pennsylvania, a computer technician assistant typically earns between $25,000 and $40,000 annually, depending on experience, certifications, and the work environment. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages.

Can a computer technician assistant work from home?

Computer technician assistants can sometimes work from home, especially for tasks like remote troubleshooting, software support, and documentation. However, they may need to visit client sites or offices for hardware repairs or installations, depending on the job requirements and employer policies.

What are the most commonly searched types of Computer Technician jobs in Wisconsin?

The most popular types of Computer Technician jobs in Wisconsin are:

What cities in Wisconsin are hiring for Computer Technician Assistant jobs?

Cities in Wisconsin with the most Computer Technician Assistant job openings:

Computer Technician Assistant jobs near you
Infographic showing various Computer Technician Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 79% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,750 per year, or $23.4 per hour.

Computer Technician I / Deskside Support

AprilAire

Madison, WI

$20.50 - $26/hr

Full-time

Posted 2 days ago

New

Job description

Overview

The Level 1 (L1) IT Support Technician is the front line of inperson deskside support and service request fulfillment for RPC, AprilAire, and related Unified Operations facilities in the Madison, WI area. This role delivers highvolume, Tier 1 support while ensuring disciplined triage, documentation, and escalation to higher tiers.

Designed as a feeder role into Level 2 and Level 3, this position offers strong exposure to enterprise IT, manufacturing environments, and modern workplace tooling. L1 technicians protect senior engineering capacity by resolving standard issues quickly and preparing highquality escalations.


Responsibilities
Deskside & OnSite EndUser Support
  • Provide inperson deskside support across office, manufacturing, and light industrial environments.
  • Deliver consistent early coverage beginning ~6:00 a.m. for manufacturing users as part of normal business hours.
  • Troubleshoot common endpoint issues including Windows 11 usability/performance, docks, monitors, printers, scanners, and peripherals.
  • Support conference rooms and shared technology spaces.
  • Travel between nearby Madison sites using personal transportation as required.
Service Desk Operations (Freshservice)
  • Serve as the first point of contact for incidents and service requests submitted via Freshservice.
  • Accurately log, categorize, prioritize, and document tickets.
  • Resolve standard Tier 1 issues using approved procedures and knowledge base articles.
  • Communicate clearly with users and provide timely updates.
  • Prepare highquality escalations to L2/L3 with complete triage details (impact, repro steps, screenshots/logs where applicable)
Endpoint Provisioning, Imaging & Refresh Support
  • Provision, image, deploy, and recover Windows endpoints using defined standard images.
  • Assist with maintaining image integrity and flagging issues or improvements.
  • Perform device refresh, swap, and break/fix activities.
  • Participate in light afterhours planned refresh work (scheduled device deployments, swaps, staging) as needed.
  • Scope expectation: approximately 300 endpoints per L1 technician.
Identity & Access (TierAppropriate)
  • Perform Tier 1 identity tasks such as password resets, account unlocks, and basic MFA troubleshooting.
  • Route access requests through documented approval workflows and escalate when elevated permissions or policy changes are required.
Industrial Mobility & CK67 Handling
  • Assist with handling, staging, logistics, and basic troubleshooting of production mobility devices, including Honeywell CK67 handheld scanners.
  • Coordinate issuance, collection, and basic checks.
  • Escalate configuration, RF, or applicationlevel issues with complete documentation.
Asset & Inventory Management
  • Track hardware assets accurately in Freshservice or designated asset systems.
  • Maintain inventories of endpoints, peripherals, and mobility devices.
  • Ensure devices are tagged, accounted for, and aligned with lifecycle standards.
Knowledge, Process & Continuous Improvement
  • Follow SOPs and contribute feedback to improve them.
  • Identify repeat issues suitable for knowledge articles or standard fixes.
  • Build strong fundamentals in incident/request management, escalation discipline, and customer service.
  • Demonstrate readiness for progression to L2/L3 through capability growth and ownership.
OnCall & AfterHours Expectations
  • Participate in asneeded oncall coverage for Major Incidents.
  • Support light, planned afterhours refresh work as scheduled (not routine operations).

Qualifications

Required Qualifications

  • Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience
  • 3+ years of progressive IT experience
  • Demonstrated expertise in:
  • Windows Server
  • Windows 11 enterprise environments
  • Microsoft 365 and hybrid identity

Preferred Qualifications:

  • Relevant certifications (VMware, Nutanix, Cisco, Microsoft, ITIL)
  • Manufacturing or warehouse IT experience 
  • Rugged mobility / MDM experience (SOTI preferred)

LinkedIn Tag
Claudine Baccheschi #LI-CB1Qualifications:

Required Qualifications

  • Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience
  • 3+ years of progressive IT experience
  • Demonstrated expertise in:
  • Windows Server
  • Windows 11 enterprise environments
  • Microsoft 365 and hybrid identity

Preferred Qualifications:

  • Relevant certifications (VMware, Nutanix, Cisco, Microsoft, ITIL)
  • Manufacturing or warehouse IT experience 
  • Rugged mobility / MDM experience (SOTI preferred)
Education:UNAVAILABLEEmployment Type: FULL_TIME

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