1

Computer Support Jobs in Springfield, IL (NOW HIRING)

Deputy CAD Administrator Position Summary The Deputy CAD Administrator supports the overall management, maintenance, and continuous improvement of the company's CAD and design technology environment.

Provides support services to referring physicians, patients, professional and technical staff of ... computer skills with in-depth knowledge and applicable skill with Radiology Scheduling Systems is ...

New

Customer Support Specialist

Decatur, IL

$17.50 - $23.50/hr

THE ROLE The Customer Support Specialist is responsible for establishing and maintaining profitable ... Must be computer literate and current on new technology. * Must be hardworking, a self-starter and ...

Showing results 21-40

Computer Support information

See Springfield, IL salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for computer support in Springfield, IL is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.44 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Springfield, IL?

For Computer Support jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Springfield, IL look for?

The top searched job categories for Computer Support jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Computer Support jobs?

Cities near Springfield, IL with the most Computer Support job openings:

Infographic showing various Computer Support job openings in Springfield, IL as of August 2026, with employment types broken down into 61% Full Time, 35% Part Time, and 4% Contract. Highlights an 94% In-person, 4% Hybrid, and 2% Remote job distribution, with an average salary of $48,552 per year, or $23.3 per hour.

Deputy CAD Administrator

Hansoninc

Springfield, IL โ€ข On-site, Remote

$50/hr

Full-time

Medical, Retirement

Posted 15 days ago


Job description

Hanson Values

Integrity | Commitment | Quality | Relationships | Innovation

If you're looking for a firm that encourages innovative thinking and challenges you every day, with an opportunity to learn and advance, a career at Hanson is right for you. The belief in sustainability within our company's practices creates a focus on client success and partnerships that are important to our communities and our environment.

Job Title: Deputy CAD Administrator


Position Summary

The Deputy CAD Administrator supports the overall management, maintenance, and continuous improvement of the company's CAD and design technology environment. This role reports to the CAD Administrator and assists project teams by helping maintain CAD standards, supporting users, troubleshooting issues, and contributing to efficient and consistent design practices across the organization. The Deputy CAD Administrator plays a key role in enabling project delivery and supporting company growth through reliable, scalable CAD processes.


Position can be located in any of our offices, hybrid or fully remote


Key Responsibilities


CAD Standards & Governance

  • Assist in maintaining and enforcing company CAD standards, libraries, and best practices.
  • Help document CAD procedures and workflows.
  • Support quality control reviews to ensure deliverables comply with company and client standards.

User Support & Training

  • Provide day-to-day support to CAD users, including troubleshooting software, files, and plotting issues.
  • Assist with onboarding new employees by setting up CAD profiles, permissions, and tools.
  • Support the development and delivery of CAD training materials and learning sessions.

System Administration & Coordination

  • Assist with software installations, version updates, and license coordination.
  • Support file management, project setup, and directory structures in coordination with client requirements, IT, and project managers.
  • Assist with client Workspace deployment, troubleshooting and enhancements as needed.
  • Help evaluate new CAD tools, plugins, and workflows to improve efficiency.

Project & Team Support

  • Collaborate with engineering, design, and project teams to resolve CAD related challenges.
  • Assist in managing client-based CAD resources.
  • Support cross-discipline coordination and data exchange between CAD platforms.

Continuous Improvement

  • Identify opportunities to improve CAD workflows, automation, and standardization.
  • Gather user feedback and assist in implementing process enhancements to support scalability and growth.

Required Qualifications

  • Associate degree or higher in CAD, Engineering Technology, Drafting, or related field (or equivalent experience).
  • 5 to 10 years of experience using CAD platforms in a professional environment.
  • Proficiency with MicroStation and/or Bentley OpenX products and/or ProjectWise (additional platforms such as AutoCAD, Civil3D, Revit, or other BIM tools are a plus).
  • Strong understanding of CAD standards, plotting, and file management.
  • Ability to troubleshoot technical issues and communicate solutions clearly.
  • Strong organizational skills and attention to detail.

Preferred Qualifications

  • Experience supporting multiple disciplines (civil, structural, electrical, architectural, etc.).
  • Experience with CAD/BIM administration and standards of development.
  • Experience supporting a common data environment (CDE).
  • Familiarity with scripting, automation, and customization tools.
  • Experience working in a consulting or projectbased environment requiring the preparation of engineering and technical deliverables.

Key Competencies

  • Technical problem-solving
  • Collaboration and customer service mindset
  • Process improvement orientation
  • Communication and documentation skills
  • Adaptability in a growing organization
  • Team player

Why This Role Matters

The Deputy CAD Administrator helps ensure the company's design tools and standards scale effectively as the organization grows. By supporting users, maintaining consistency, and improving workflows, this role directly contributes to project quality, efficiency, and employee success.


The salary range for this position is $36-$50 per hour and it is a non-exempt position.

Benefits

Our focus on people means we offer a generous benefits program to help you create a solid foundation for health and security throughout your career, including:

  • Competitive compensation
  • Performance bonuses
  • 401(k) with matching contribution
  • Employee Stock Ownership Plan
  • Comprehensive health & well-being plans
  • Financial wellness plans
  • Work-life balance programs

Want to know more? Visitour benefits pagefor all the details.

Culture

We understand that selecting a job is about more than the day-to-day tasks. It's important to feel like you belong and safe to grow and progress along your career path. You'll find that at Hanson. We have an inclusive, diverse workforce awaiting to connect with you and numerous opportunities to cultivate your career, including:

  • Monthly educational webinars
  • Leadership training
  • Lunch & learn development sessions
  • 24/7 access to thousands of skill-building courses
  • Mentorship opportunities
  • Award-winning internship program
  • Employee recognition
  • And so much more!

AN EQUAL OPPORTUNITY EEO - EMPLOYER

We do not accept unsolicited resumesfrom recruiters or agencies/staffing firms.Resumesare only accepted from recruiters and agency/staffing firms if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position.