ZipRecruiter

Log In

1

Computer Support Jobs in Elgin, IL (NOW HIRING)

Consertus, Inc.

Computer Support Specialist

Chicago, IL · On-site

$70K - $88K/yr

As a Computer Support Specialist, you will Provide support of information technology (I.T.) operations and controls for the Chicago Airports Residential Sound Insulation RSIP (RSIP), including ...

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

Help concerning the use of computer hardware/software and related systems and services, including ... Support Ticket Management and respond to service tickets, performing basic troubleshooting and ...

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

Help concerning the use of computer hardware/software and related systems and services, including ... Support Ticket Management and respond to service tickets, performing basic troubleshooting and ...

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

Help concerning the use of computer hardware/software and related systems and services, including ... Support Ticket Management and respond to service tickets, performing basic troubleshooting and ...

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL · On-site

$19 - $23/hr

Candidate should be highly motivated and able to work independently providing level 2 computer support for a Windows 7 environment. Candidate will support multiple sites and will need experience with ...

next page

Showing results 1-20

All JobsComputer Support JobsComputer Support Jobs in Elgin, IL

Computer Support information

See Elgin, IL salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for computer support in Elgin, IL is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.39 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Elgin, IL? For Computer Support jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Elgin, IL look for? The top searched job categories for Computer Support jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Computer Support jobs? Cities near Elgin, IL with the most Computer Support job openings:
Computer Support jobs near you

Computer Support Specialist

Consertus, Inc.

Chicago, IL • On-site

$70K - $88K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 14 days ago

Job description

About Us:
Consertus is a global capital program management and advisory firm that combines deep human expertise with advanced digital tools to deliver smarter, faster, and more sustainable outcomes. Headquartered in Miami, Florida, and supported by a team of more than 1,000 professionals worldwide, we help clients plan, execute, and optimize large-scale capital programs.
Our integrated services span digital, advisory, and delivery, empowering organizations to navigate complexity, manage risk, and achieve strategic goals in sectors including aviation, transportation, transit, water, healthcare, energy, education, government, commercial, life sciences, and technology.
At Consertus, we celebrate individual strengths, foster strong relationships, and promote flexibility in how and where we work. Join us to grow your career, develop your skills, and make a lasting impact as we transform how the world is built.
Discover how Consertus is driving transformative change for our clients, our people, and the communities we serve at www.consertus.com
About this Role:
As a Computer Support Specialist, you will Provide support of information technology (I.T.) operations and controls for the Chicago Airports Residential Sound Insulation RSIP (RSIP), including database support, end user support, and computer hardware/software maintenance and upgrades. You will be responsible for I.T. operations, database support, and coordinates network and server access through other CDA consultants and CDA Information Technology and Telecommunications (CDA ITT). You will report to the Manager of Operations and Controls. Normally receives little day-to-day instruction; receives general instructions on new assignments. Proactively performs tasks without direction or prompt. Can perform most job functions independently.
Key Responsibilities:
  • User Support
    • Provides set up, testing, and installation of PCs, laptops, printers, telephones, and network connections.
    • Provides onboarding I.T. support for new RSIP staff, including telephone, software, and account credentials set up and management.
    • Maintains interface with current CDA servers.
    • Provides database support to users.
    • Provides assistance to all RSIP staff in the event of any software, system, or hardware issues or failure.
    • Provides assistance to all RSIP staff in the event of any telephone, telephone recording, or email issues.
    • Provides assistance to teleworking staff in the event of Virtual Private Network and/or Remote Desktop connection issues.
    • Provides assistance to staff in the event they require an understanding of how to use specific features of software, hardware, telephones, or email.
  • Network Support
    • Maintains network server access for all PCs, copiers, and printers.
    • Maintains and regularly verifies/tests backups and recovery procedures of network files.
    • Manages the security of all systems and security patches.
  • Asset Management
    • Tracks and documents all I.T. related hardware and software assets on a pre-established asset inventory spreadsheet.
    • Develops recommendations for equipment and software upgrades or replacements.
    • Develops I.T. equipment replacement plans incorporating required upgrades and implements set up and testing of equipment replacements.
    • Develops equipment surplus documentation for outdated or non-functioning equipment that can be donated, recycled, or otherwise repurposed by the CDA and assists with the surplus walkthrough and removal of equipment.
    • Manages and maintains hardware and software licensing agreements.
    • May be asked to assist with tracking and documenting office and field equipment assets.
    • May be asked to research I.T. related hardware and software, office equipment, and field equipment for purchase
  • Systems Support
    • Assists in the development of the RSIP database, including standard queries and reports, user roles and privileges, and system error troubleshooting.
    • Coordinates interface with current CDA program and project management systems, including the Cost Management System (CMS), Capital Program Information and Control System (CPICS), and SharePoint.

Qualifications/Requirements:
  • A+ certification or equivalent demonstrating knowledge of all Windows operating systems including: Microsoft Windows 10, Microsoft Windows 11, Microsoft SQL Server 2014/2016/2017/2019/2022, and SQL Server 2016/2017/2019/2022 Express
  • Associate's degree in Computer Technology, or equivalent, required; bachelor's degree preferred.

Compensation Range:
  • $70,000-$88,000 annually

What's In It For You:
  • Company-paid life and disability insurance
  • Optional benefits like pet insurance, legal, and supplemental health plans
  • 401(k) with day-one eligibility. You'll get a 100% match on the first 3% of your eligible compensation and 50% match on contributions between 3% and 5% of your pay.
  • Generous time off: 10 paid holidays and PTO starting at 15 days, growing up to 25
  • Access to Consertus Academy for continuous learning and development

Equal Employment Opportunity Statement:
Consertus is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and identities, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected status.

Apply