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Computer Support Jobs in Elgin, IL (NOW HIRING)

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL · On-site

$19 - $23/hr

Candidate should be highly motivated and able to work independently providing level 2 computer support for a Windows 7 environment. Candidate will support multiple sites and will need experience with ...

Prolim Global

Desktop Support Specialist

Chicago, IL · On-site

We are seeking a skilled Desktop Support Specialist to provide hands-on and remote technical ... Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering ...

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Computer Support information

See Elgin, IL salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for computer support in Elgin, IL is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.39 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Elgin, IL?

For Computer Support jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Elgin, IL look for?

The top searched job categories for Computer Support jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Computer Support jobs?

Cities near Elgin, IL with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,425 per year, or $23.3 per hour.

Computer User Support Specialist

Bristol Bay Native Corporation

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

GC&E Systems is seeking a Computer User Support Specialist-SME who will be
responsible for providing first-level technical support and assistance to users within the CASTLE-NET program by responding to and resolving IT-related issues and handling service requests. Ensures customer satisfaction and compliance with CASTLE-NET and USACE IT policies and best practices.
Primary Responsibilities and Essential Function
• Execute end-to-end infrastructure installations, from hardware deployment and cabling to post-install validation and production readiness
• Manage system lifecycle processes including initial configuration and decommissioning, ensuring compliance with security policies across 12+ servers
• Remediate critical security vulnerabilities, achieving 90% reduction in high-risk findings within 60 days
• Manage Active Directory user provisioning, group memberships, and security access controls integrated with Okta identity platform
• Implement automated PowerShell scripts integrated with the ServiceNow API, reducing manual administrative tasks.
Candidate Requirements:
  • SECRET Clearance with T3 Investigation

Location:
  • USACE Chicago District, Chicago, IL- This is not a remote position. Local candidates only.

Required work authorization:
  • United States

Job Type:
  • Full-time

GC&E offers a competitive benefits package to include paid holidays, vacation, sick time, medical, dental, vision, flexible spending account, LTD & STD, company paid life insurance, 401(k) and tuition reimbursement.
It is the policy of GC&E to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by the federal, state, or local laws or regulations.
We affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.
We are proud to be an EEO employer. We maintain a drug-free workplace and pre-employment drug testing and background checks are required.
The information above has been designed to indicate the general nature and level of work performed by employees with the classification. It is not designed to contain or be interpreted as a comprehensive inventory of duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

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