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Computer Support Jobs in Elgin, IL (NOW HIRING)

Hartford Technology Rental

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Computer Technician

Arlington Heights, IL · On-site

$20/hr

Computer Equipment - Arlington Heights, IL Are you looking for great pay & benefits, training, and ... Provide exceptional phone support for clients * Communication with sales and client to ensure ...

HuFriedyGroup

Senior Desktop Engineer

Northbrook, IL · On-site

$75K - $85K/yr

Create, maintain and support network accounts, computer accounts, email accounts, and group memberships * Create, maintain and support network printers, file access, group mailboxes, network and ...

U.S. Navy

Computer Field Technician

Hampshire, IL

$18.25 - $22/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Roselle, IL

$19 - $23/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Crystal Lake, IL

$18.50 - $22.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Hanover Park, IL

$18.75 - $22.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Downers Grove, IL

$19 - $23/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

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All JobsComputer Support JobsComputer Support Jobs in Elgin, IL

Computer Support information

See Elgin, IL salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for computer support in Elgin, IL is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.39 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Elgin, IL? For Computer Support jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Elgin, IL look for? The top searched job categories for Computer Support jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Computer Support jobs? Cities near Elgin, IL with the most Computer Support job openings:
Computer Support jobs near you

Windchill & CAD Applications Support Specialist

Transcend IT Solutions

Oak Brook, IL • Hybrid

Other

Posted yesterday

Job description

Position Tittle: Windchill & CAD Applications Support Specialist
Location: Oakbrook, IL (Hybrid) Need Locals
Visa: USC/ EAD/L2/TN/E3
Duration: Long Term
 
Job Details:
 

Must have 8+ years of experience supporting PTC Windchill and engineering/CAD applications and Need Local candidates to Oakbrook, IL.

Required Skills & Experience : 1+ years hands-on experience administering and supporting Creo environments.

 
 
•              Administer, maintain, and support the PTC Windchill platform and Creo applications.
•              Provide technical support for CAD engineering applications across mechanical, electrical, firmware, and packaging engineering domains.
•              Troubleshoot, analyze, and resolve user-reported application and system issues.
•              Manage user provisioning, access requests, role assignments, and software license administration.
•              Coordinate with software vendors for issue resolution, product updates, and platform upgrades.
•              Collaborate with offshore support resources to ensure smooth day-to-day Windchill operations and support coverage.
•              Support application upgrades, patch deployments, testing activities, and technical documentation updates.
•              Monitor and manage incidents and service requests, ensuring timely resolution in accordance with service-level expectations.
•              Work closely with engineering teams and business stakeholders to understand requirements and provide application support.
•              Participate in continuous improvement initiatives for engineering application support processes and system reliability.
Basic Qualifications
•              8+ years of experience supporting PTC Windchill and engineering/CAD applications.
•              1+ years hands-on experience administering and supporting Creo environments.
•              Strong troubleshooting, incident management, and end-user support skills.
•              Experience with user access management, provisioning, and software license administration.
•              Ability to work effectively with engineering teams, business users, and cross-functional stakeholders.
•              Strong verbal and written communication skills.
•              Experience coordinating with or working alongside offshore/global support teams.
•              Experience supporting application upgrades, patching, testing, and release activities.
Nice to Have
•              Experience with CAD-to-PLM integrations.
•              Knowledge of Product Lifecycle Management (PLM) processes and engineering change management.
•              Familiarity with ITIL-based service management and support processes.
•              Experience supporting global engineering organizations and distributed teams.
•              Understanding of engineering design workflows across mechanical, electrical, firmware, and packaging disciplines.
 

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