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Computer Support Jobs in Philadelphia, PA (NOW HIRING)

Apidel Technologies

Field Engineer 3

Philadelphia, PA · On-site

Computer hardware set up, basic hardware and software troubleshooting stills Provides support for software, hardware and networking support for desktops, laptops and servers. Provides maintenance and ...

ORBIS, Inc.

ENGINEER, COMPUTER II

Philadelphia, PA · On-site

$112K - $132K/yr

We are seeking a Computer Engineer II to support NSWCPS Department 20 in technical tasks related to software development, computer systems, and digital tools used for program data, risk tracking ...

GIRARD ESTATE

Computer Science Teacher

Philadelphia, PA

$50K - $70K/yr

Support interdisciplinary initiatives and school-wide programming * Contribute to STEM enrichment ... Grades 7-12 Computer Science * Strong content knowledge in computing and digital systems

U.S. Navy

Computer Field Technician

Hatfield, PA

$19.25 - $23.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Penndel, PA

$18 - $21.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Collegeville, PA

$18.75 - $22.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Swedesboro, NJ

$18.75 - $22.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

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Computer Support information

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How much do computer support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for computer support in Philadelphia, PA is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Philadelphia, PA? For Computer Support jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Philadelphia, PA look for? The top searched job categories for Computer Support jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Computer Support jobs? Cities near Philadelphia, PA with the most Computer Support job openings:
Computer Support jobs near you
Engineer Computer Systems Support

Engineer Computer Systems Support

Tata Consultancy Services

West Chester, PA • On-site

Full-time

Posted 13 days ago

Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

157th of 207 rated it services

Job description

Job Summary:
Tata Consultancy Services is a leading IT services company, and they are seeking an Engineer for Computer Systems Support. The role involves providing technical assistance to users, installing and configuring desktop systems, and troubleshooting hardware and software issues.
Responsibilities:
• Provide technical assistance to users experiencing hardware and software issues.
• Install, configure, and maintain desktop hardware, software, and peripheral devices.
• Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity.
• Train users on new technologies and provide guidance on best practices.
• Maintain detailed records of technical issues and solutions, and update documentation as needed.
• Work closely with other IT teams to resolve complex issues.
• Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings.
• Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.
Qualifications:
Required:
• Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.
• Excellent verbal and written communication skills to interact effectively with users and team members.
• Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous.
• Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams.
• Additional certifications such as ITIL, CompTIA Network+, can be beneficial.
• Strong customer service orientation to provide a positive user experience.
• Ability to lift and move computer equipment and perform tasks that may require physical effort.
• BACHELOR OF COMPUTER SCIENCE
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.

What Tata Consultancy Services employees say

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Benefits

Hours and flexibility

Workplace

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Tata Consultancy Services logo

About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US

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