Computer Support Specialist Jobs in Madison, WI (NOW HIRING)

Overview
ENERPAC TOOL GROUP - Who we are?
Enerpac Tool Group Corp. is a premier industrial tools, services, technology, and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group's businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.
For further information on Enerpac Tool Group and its businesses, visit the Company's website at https://www.enerpactoolgroup.com/.
Summary - basic function of the role
The Production Support Specialist supports efficient production flow by ensuring every workstation has the materials, components, and supplies needed to maintain continuous operation. This role focuses on material replenishment, inventory accuracy, waste removal, staging builds, and supporting lean practices to minimize downtime and keep the line moving.
This position requires strong organization, fast-paced coordination, and effective communication with production teams
Shift: Monday - Friday; 6 am - 2:30 pm / OT & Saturdays when production needs exist.
Job Duties and Responsibilities
Material Flow & Workstation Support
• Deliver raw materials, components, and supplies to workstations based on production needs
• Stage builds by unpacking, preparing, or labeling parts
• Replenish materials proactively to prevent delays
• Remove completed product, packaging, and scrap to maintain flow
Inventory & Documentation
• Perform inventory transactions using RF devices or WMS systems
• Complete work orders, logs, and paperwork accurately
• Support cycle counting and put-away of warehouse deliveries
Workplace Organization & Lean Support
• Maintain clean, organized, and clearly labeled staging areas
• Support 5S and other continuous improvement initiatives
• Identify material-flow issues or bottlenecks and communicate promptly
Cross-Functional Communication
• Coordinate material needs with assemblers, schedulers, warehouse staff, and supervisors
• Communicate shortages, changes in priority, or workflow concerns
• Respond quickly to team requests to maintain uninterrupted production
Safety & Compliance
• Follow all safety procedures for material handling and equipment use
• Report unsafe conditions immediately
• Maintain safe, clean, and unobstructed work areas
Skills & Competencies
• Organizational Skills: Ability to manage multiple requests, prioritize tasks, and maintain orderly staging areas• Communication: Clear and timely coordination with production and warehouse teams
• Technical Skills: Basic computer and RF scanner use; understanding of material flow• Attention to Detail: Accurate inventory transactions and correct material placement• Adaptability: Ability to shift quickly to meet changing production demands
• Teamwork: Willingness to support operators and collaborate across functions.
Experience
• Comfortable using basic computer software (e.g., MS Office); experience with Oracle or other ERP systems is helpful but not required.
• Low to moderate mechanical, technical, or analytical aptitude to support troubleshooting and material flow.
• Previous experience in manufacturing, assembly, warehouse, or related environments is a plus; candidates without experience will be considered if they demonstrate a strong attitude and willingness to learn.
• Familiarity with material-handling tools, equipment, or basic assembly tools is an advantage.
Physical Demands
Employee will lift 1-30 pounds intermittently and may have to lift documents/work materials up to 40 pounds intermittently. Employee will have to be able to walk to a variety of primary work locations. Employee will need manual (hand) dexterity to support basic setup, handling, or light assembly of small parts as needed. Employee will need to listen, understand, and speak with team members at all levels within a diverse workforce.
Work Environment
Employee will be in a manufacturing environment where they may work near moving mechanical parts and may be exposed to vibration. Employee will be exposed to elevated levels of noise on the plant floor.
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Direct Reports
N/A
Key External Contacts/Clients
N/A
Diversity Statement
We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We will ensure your application is fairly considered and if hired, you will have an equitable opportunity to give your best at work, not because we're required to, but because it's the right thing to do. Enerpac Tool Group will provide reasonable accommodations within the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, reach out to our Talent Acquisition Team for additional information.
If you're looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale.
The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.