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Computer Support Specialist Jobs in Chicago, IL (NOW HIRING)

Prolim Global

Desktop Support Specialist

Chicago, IL · On-site

We are seeking a skilled Desktop Support Specialist to provide hands-on and remote technical ... Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering ...

New

Rasmussen University

Support Specialist

Romeoville, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support Specialist Rasmussen University Romeoville, IL The Support Specialist works in a team environment to support the campus in operating efficiently and effectively while serving students, the ...

Rasmussen University

Support Specialist

Romeoville, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support Specialist Rasmussen University Romeoville, IL The Support Specialist works in a team environment to support the campus in operating efficiently and effectively while serving students, the ...

ConfigUSA

Desktop Support Specialist

Chicago, IL · On-site

Desktop Support Specialist Required Skills: Deep technical knowledge of Windows 10/11, macOS, and Dell commercial laptop lineups. Tooling Proficiency: Active Directory (Domain services, Group Policy ...

New

Next Step Systems

Technical Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

Technical Support Specialist, Chicago, IL The Technical Support Specialist will serve as the in ... Preferred Qualifications: - Bachelor's degree in computer science or IT related field is a plus ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

SDI Presence

Desktop Support Specialist - Entry Level

Chicago, IL

$21.15 - $24.04/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and ... Actual computer work can vary from troubleshooting (hardware/software), rebuilds, new builds, and ...

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Chicago, IL

Computer Support Specialist information

See Chicago, IL salary details

$16

$27

$43

How much do computer support specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for computer support specialist in Chicago, IL is $27.47, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $30.72 per hour, depending on experience, location, and employer.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
More about Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Chicago, IL?

The most popular types of Computer Support Specialist jobs in Chicago, IL are:

What are popular job titles related to Computer Support Specialist jobs in Chicago, IL?

For Computer Support Specialist jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Computer Support Specialist jobs in Chicago, IL look for?

The top searched job categories for Computer Support Specialist jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Computer Support Specialist jobs?

Cities near Chicago, IL with the most Computer Support Specialist job openings:

Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,133 per year, or $27.5 per hour.

Computer User Support Specialist

Bristol Bay Native Corporation

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

GC&E Systems is seeking a Computer User Support Specialist-SME who will be
responsible for providing first-level technical support and assistance to users within the CASTLE-NET program by responding to and resolving IT-related issues and handling service requests. Ensures customer satisfaction and compliance with CASTLE-NET and USACE IT policies and best practices.
Primary Responsibilities and Essential Function
• Execute end-to-end infrastructure installations, from hardware deployment and cabling to post-install validation and production readiness
• Manage system lifecycle processes including initial configuration and decommissioning, ensuring compliance with security policies across 12+ servers
• Remediate critical security vulnerabilities, achieving 90% reduction in high-risk findings within 60 days
• Manage Active Directory user provisioning, group memberships, and security access controls integrated with Okta identity platform
• Implement automated PowerShell scripts integrated with the ServiceNow API, reducing manual administrative tasks.
Candidate Requirements:
  • SECRET Clearance with T3 Investigation

Location:
  • USACE Chicago District, Chicago, IL- This is not a remote position. Local candidates only.

Required work authorization:
  • United States

Job Type:
  • Full-time

GC&E offers a competitive benefits package to include paid holidays, vacation, sick time, medical, dental, vision, flexible spending account, LTD & STD, company paid life insurance, 401(k) and tuition reimbursement.
It is the policy of GC&E to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by the federal, state, or local laws or regulations.
We affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.
We are proud to be an EEO employer. We maintain a drug-free workplace and pre-employment drug testing and background checks are required.
The information above has been designed to indicate the general nature and level of work performed by employees with the classification. It is not designed to contain or be interpreted as a comprehensive inventory of duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

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