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Computer Support Assistant Jobs in Waterloo, ON (NOW HIRING)

Red Lobster

Service Assistant

Brantford, ON

CA$17.60 - CA$22/hr

Providing guest support for Servers as needed * Following all food safety and cleanliness standards ... Pay RangeCAD $17.60 - CAD $22.00 /Hr.Employment Type: PART_TIME

Red Lobster

Service Assistant

Kitchener, ON · On-site

CA$17.60 - CA$22/hr

Providing guest support for Servers as needed * Following all food safety and cleanliness standards ... Pay RangeCAD $17.60 - CAD $22.00 /Hr.Employment Type: PART_TIME

JLL

Assistant Maintenance Manager

Cambridge, ON

Dedicated to supporting multi-site production by working in a safe, customer-focused manner ... Estimated compensation for this position: 97,500.00 - 120,375.00 CAD per year This range represents ...

Magna

Junior Manufacturing Engineer

Milton, ON

CA$61K - CA$73K/yr

Utilize CAD software to develop layouts, review product designs and support manufacturing projects ... to assist in the initial screening of applications submitted through our Workday system. These ...

Magna

Helpdesk Tchnician

Guelph, ON · On-site

CA$71K - CA$79K/yr

... support any computer hardware/software issues - AS/400, PC, printers, e-mail - Support AS/400 ... and assist users throughout the company with problem resolution - Maintain and troubleshoot ...

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Computer Support Assistant information

See Waterloo, ON salary details

$9

$21

$34

How much do computer support assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for computer support assistant in Waterloo, ON is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.69 and $23.31 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near Waterloo, ON are hiring for Computer Support Assistant jobs?

Cities near Waterloo, ON with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $44,271 per year, or $21.3 per hour.

Service Assistant

Brantford, ON

Red Lobster
Food Services and Drinking Places • 10K+ employees
Learn more about Red Lobsterexternal

CA$17.60 - CA$22/hr

Part-time

Dental, Vision, Life

Re-posted 25 days ago

Key responsibilities

  • Set up station for the shift, including ensuring silverware and condiments are on the table

  • Refill drinks, pre-bus tables, and clear dishes from tables

  • Assist with running hot food to guests, support servers, and maintain cleanliness and food safety standards

Red Lobster rating

5.9

Company rating: 5.9 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

Job description

Overview

Why You Want to Work Here:

  • We offer weekly pay and competitive wages
  • Flexible scheduling
  • Opportunity to participate in medical, dental, vision, life insurance and short-term disability benefits
  • Discounted shift meals and a 25% discount when dining as a guest
  • Opportunities - we train and provide career opportunities so you can advance and grow 

Who We Are:

It all began with a single family-owned restaurant and the vision to give people something special:  a connection to seafood and the coast.  Over fifty years later, every seat in our over 500 restaurant family is an extension of that founding passion.  We proudly set the table for our guests' favorite meals and moments because we are more than just a place to eat and work.  We are part of the communities we serve, and this is where new friends become familiar faces. 

Your responsibilities as a Service Assistant will include, but are not limited to:

  • Welcoming every guest into our restaurant with a smile 
  • Setting up station for the shift
  • Ensuring silverware and condiments are on the table
  • Refilling drinks and pre-bussing
  • Running hot food to guests when ready in alley
  • Providing guest support for Servers as needed
  • Following all food safety and cleanliness standards
  • Clearing dishes from tables, resetting table, and cleaning seats and floors
  • Communicating table readiness
  • Breaking down items in the dish area

What it Takes to Succeed (Physical Job Requirements)

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 - 12 hour shift 
  • Team player with attention to detail and ability to multi-task

The physical demands described above are representative of those that must be met by employees to successfully perform this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to be a part of the Red Lobster Family! 

***We are proud to be an equal opportunity employer who provides a welcoming workplace for everyone. We are committed to providing equal employment opportunities to all employees and applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status***

This role is posted continuously. Although we may not have an immediate opening, we encourage you to apply, and we will reach out when a position becomes available.

Pay RangeCAD $17.60 - CAD $22.00 /Hr.Employment Type: PART_TIME

What Red Lobster employees say

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Benefits

Hours and flexibility

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