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Computer Support Assistant Jobs in Toronto, ON (NOW HIRING)

SIMMS

Technical Support Representative

Toronto, ON · On-site

... computer and network hardware at customer sites assist System Administrator with provision of data centre Requirements College degree preferred English proficiency Exceptional problem-solver with ...

Computer Share

Site Support Technician

Toronto, ON · On-site

CA$60K - CA$70K/yr

Compensation. The typical base pay range for this role is CAD $60,000 - $70,000. AI statement ... These systems make our application and review process more efficient and assist our team in ...

TEEMA Group

CAD Technician

Richmond Hill, ON · On-site

CA$60K - CA$65K/yr

Support the project team by creating models and drawings in SolidWorks * Specify electrical and ... * Assist in the preparation of bid/ tender documents What you must have: * An Associate of Applied ...

Teema Group

CAD Technician

Richmond Hill, ON

CA$60K - CA$65K/yr

Support the project team by creating models and drawings in SolidWorks * Specify electrical and ... * Assist in the preparation of bid/ tender documents What you must have: * An Associate of Applied ...

fluidconcepts

Jr. CAD Technician

Concord, ON

Support the Production department with documentation/engineering and product issues in the factory ... * Assist in checking drawings and other documents by team members * Have strong team-oriented ...

Humber River Health

Dialysis Technologist

Toronto, ON · On-site

CA$36.84 - CA$50.27/hr

Provide computer support and perform routine back-ups, support and information for other dialysis staff * Assist in research and evaluation of new products, practices and procedures, reporting ...

Humber River Health

Dialysis Technologist

Toronto, ON · On-site

CA$36.84 - CA$50.27/hr

Provide computer support and perform routine back-ups, support and information for other dialysis staff * Assist in research and evaluation of new products, practices and procedures, reporting ...

Humber River Health

Dialysis Technologist

Toronto, ON · On-site

CA$36.84 - CA$50.27/hr

Provide computer support and perform routine back-ups, support and information for other dialysis staff * Assist in research and evaluation of new products, practices and procedures, reporting ...

Humber River Health

Dialysis Technologist

Toronto, ON · On-site

CA$36.84 - CA$50.27/hr

Provide computer support and perform routine back-ups, support and information for other dialysis staff * Assist in research and evaluation of new products, practices and procedures, reporting ...

Trillium Rail Partners

CAD Technician

Mississauga, ON · On-site

TRP has a current vacancy for a CAD Technician who will be responsible for developing and ... and supporting quantity take-offs and data extraction from BIM models to assist project teams in ...

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All JobsComputer Support JobsComputer Support Assistant JobsComputer Support Assistant Jobs in Toronto, ON

Computer Support Assistant information

See Toronto, ON salary details

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How much do computer support assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer support assistant in Toronto, ON is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $23.86 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near Toronto, ON are hiring for Computer Support Assistant jobs?

Cities near Toronto, ON with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $45,315 per year, or $21.8 per hour.

Technical Support Representative

Toronto, ON • On-site

SIMMS
See more jobs at SIMMSexternal

Full-time

Re-posted 19 days ago

Job description

SIMMS is a small and exciting medical imaging software company, located in Toronto. We are passionate about improving Canadian health care systems. We are currently looking for a strong client service oriented Technical Support Representative.

We encourage innovation and out-of-the-box thinking by allowing scheduled in-office time dedicated to working on "side projects" that benefit the health care industry. Duties and Responsibilities receives requests for service via telephone, e-mail and SIMMS ticketing system from end users provides quality computer support to end users, troubleshooting software application issues as well as PC hardware, peripheral, and network issues analyzes, defines and researches the end user's problem, identifies root cause, and implements/recommends solutions to appropriately resolve issue to the end user's satisfaction provides appropriate escalation of support requests for expedited resolution follows the SIMMS's established service standards to ensure consistent quality service is provided to internal customers identifies recurring problems/trends; notifies and works with the software development team to reach root cause solutions performs upgrades on equipment, software application installations and maintenance as well as hardware configuration provides remote computer support as well as installations for SIMMS users as requested recommends changes to processes and procedures to improve End User Support services and SIMMS applications maintains confidentiality of all computer-based information related to the SIMMS, its clients and its employees support in-house infrastructure (computers, VoIP, peripherals, software, servers) provide fresh new ideas that will benefit the company and the industry setup necessary computer and network hardware at customer sites assist System Administrator with provision of data centre Requirements College degree preferred English proficiency Exceptional problem-solver with very good troubleshooting skills Must be self-motivated, eager to learn and grow and have excellent communication skills Ability to work under pressure in a fast-paced environment Valid driver license, own transportation We thank all applicants for their interest in SIMMS, however, only chosen applicants will be contacted. SIMMS is an equal opportunity employer.

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