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Computer Support Assistant Jobs in New York (NOW HIRING)

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We are seeking dependable, highly organized Customer Support & Operations Assistants supporting New ... Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has ...

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We are seeking dependable, highly organized Customer Support & Operations Assistants supporting New ... Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has ...

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We are seeking dependable, highly organized Customer Support & Operations Assistants supporting New ... Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has ...

Responsibilities : • Maintain and support network of computer labs throughout NYC. This includes ... Assist with pulling data exports and data entry from/to systems including Salesforce CRM and ...

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CUSTOMER SUPPORT ASSISTANT: * Create sales and purchase orders on SAP platform * Dispatch customer ... Good computer skills in Microsoft office. SAP knowledge preferred. * Ability to build rapport with ...

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CUSTOMER SUPPORT ASSISTANT: * Create sales and purchase orders on SAP platform * Dispatch customer ... Good computer skills in Microsoft office. SAP knowledge preferred. * Ability to build rapport with ...

IT Support Technician

Bridgewater, NJ · On-site

$58K - $80K/yr

New Openings & Projects * Assist the IT Director on ongoing and new projects, bringing solid ... computer support, computer networking, and POS support. * Experience with point-of-sale software ...

IT Support Technician

Stamford, CT · On-site

$23 - $31.50/hr

New Openings & Projects * Assist the IT Director on ongoing and new projects, bringing solid ... computer support, computer networking, and POS support. * Experience with point-of-sale software ...

IT Support Technician

Stamford, CT

$23 - $31.50/hr

New Openings & Projects * Assist the IT Director on ongoing and new projects, bringing solid ... computer support, computer networking, and POS support. * Experience with point-of-sale software ...

Showing results 41-60

Computer Support Assistant information

See New York salary details

$11

$19

$28

How much do computer support assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for computer support assistant in New York is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.63 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities in New York are hiring for Computer Support Assistant jobs?

Cities in New York with the most Computer Support Assistant job openings:

Behavior Support Assistant - CFS-10001

New York, NY

YAI
Non-Profits • 1 - 5K employees

Full-time

Re-posted 14 days ago


YAI rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

If you are a current YAI employee, please click this link to apply through your Workday account.

Key/Essential Functions & Responsibilities

  • Provides in-home services that accommodate families' schedules and needs including assessment, observation, training/education and monitoring for people we support (PWS) with intellectual and developmental disabilities (I/DD) in times of crisis or as requested to address specific behavioral concerns.
  • Conducts behavioral and habilitative assessments via formal means (written questionnaires, rating scales, baseline data, etc. home and school observation) and through informal observations, under supervision of a clinical supervisor.
  • Participates in the development of written, individualized habilitative plans in accordance with the agency philosophy, as determined by individual need.
  • Provides in-home intervention, supportive behavioral counseling and training to families who are experiencing specific behavior problems that impact the family’s routine or ability to function.
  • Provides short term in-home training designed to address specific behaviors and enhance family coping and parental skills and supports families through the entire intervention.
  • Coordinates intervention and observations with other service providers (school, therapies, ACS, etc.) and assesses progress/supports in other settings related to behavior intervention plans.
  • Provides direct care services as needed including assistance with personal care/Activities of Daily Living (ADL)s including toileting, grooming, laundry and housekeeping, etc., medical, dietary, social, sexual, recreational, financial, habilitative and other needs within the program.
  • Coaches and trains caregivers and PwS in a variety of areas, including but not limited to:  
    • Using progressive teaching to ensure that all clinical interventions are properly implemented
    • Communicating clinical rationales
    • Providing both formal and informal feedback
    • Role modeling use of person-centered philosophy and use of person-centered tools
    • Implementing of habilitative and behavioral programming
    • Appropriate data collection techniques
    • ADLs and other skills, as needed
  • Monitors the data collection, ensure that the data is totaled from multiple sources and summarized on a weekly basis, to analyze the data for effective use, to compare the data to assess for progress or significant changes, and that new data sheets are accessible at the beginning of each month
  • Oversees/maintains the completion of all required paperwork, including daily and monthly progress reports, Person-Centered materials, Intakes, Phase summaries, Quarterly and Fiscal Year Summaries, and ensures that all pertinent information is included on anecdotals.
  • Provides the appropriate therapeutically documented level (or maximum level, where unclear/unknown) of an individual’s supervision or safety plan to ensure and protect the individual’s health/safety and well-being.
  • Meets for regular supervision with supervisors to discuss case updates and receive recommendations
  • Participates in Team Rounds and leads discussions around assigned casework
  • Creates occurrences and incident reports as needed and follows up with supervisor’s recommendations.
  • Performs all other duties, as assigned

Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.)

  • Minimum requirements of specific positions may vary by state of employment and/or contract. Please refer to applicable regulations/contracts for all position requirements.

All Behavior Support Assistants must meet the following minimum requirements:

  • BA/BS Degree in Psychology of Human Services or closely related field; and
  • At least one (1) year of experience working with individuals with intellectual/developmental disabilities and/or behavioral challenges or experience in counseling and/or assessment; and
  • Valid Driver’s License may be required, based on position/location
  • Exceptional interpersonal, problem solving, communication, and time management skills
  • Willing to take initiative and assist with Activities of Daily Living (ADLs) as needed
  • Highly flexible and able to work varied work schedule including evenings, as needed
  • Experience in computer skills (Excel, graphing, Word, other systems) and ability to teach others
  • Advanced written and verbal communication skills
  • Must demonstrate assertiveness/leadership skills
  • Routinely travel to various locations across NYC
  • Ability to meet essential physical demands of position, including frequent walking; using hands to finger, handle or feel objects, tools or controls; sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; having the physical capacity to work with and implement emergency interventions as per the person’s Individual Behavior Support Plan and Individual Emergency Intervention Plan., if/as needed.

Preferred Qualification Requirements (desired requirements beyond MQRs above)

  • Verbal and/or written fluency in a second language preferred, Spanish highly preferred. Spanish-language is required for certain contracts

Compensation: $23.60 hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.


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About YAI

Sourced by ZipRecruiter

YAI has been dedicated to providing innovative services for the intellectual and/or developmental disability (I/DD) community since its founding in 1957 at a time when institutional living was the norm for people with I/DD. Operating in New York State, northern New Jersey, and California, YAI has a team of over 4,000 employees and supports over 20,000 people of all ages in the I/DD community today.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US