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Computer Support Assistant Jobs in Owego, NY (NOW HIRING)

Quality Technician

Binghamton, NY · On-site

$20 - $23/hr

This role is approximately 75% hands-on, production floor work and 25% computer-based/desk work ... Process Improvement & R&D Support * Assist with testing and evaluation of coating or paint-related ...

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Computer Support Assistant information

See Owego, NY salary details

$10

$17

$24

How much do computer support assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer support assistant in Owego, NY is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.09 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near Owego, NY are hiring for Computer Support Assistant jobs?

Cities near Owego, NY with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Owego, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,082 per year, or $17.3 per hour.

Administrative Support Assistant - Safety and Security

Harford, NY • On-site

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Key responsibilities

  • Provides reception and customer service by answering phones and greeting staff and customers.

  • Performs data entry, maintains records, and processes documents including financial records.

  • Supports safety and security procedures by providing administrative support during emergency events and maintaining emergency-related data.


Job description

VACANCY ANNOUNCEMENT                                                                     AN EQUAL OPPORTUNITY EMPLOYER

August 6, 2026

HCPS is committed to recruiting and retaining effective and diverse educators and staff to build a climate of student success and improve learning experiences for every child in every classroom.

10-MONTH ADMINISTRATIVE SUPPORT ASSISTANT - SAFETY & SECURITY

Central Office - Safety & Security

This class is the first level in the Administrative Support series.  Incumbents are responsible for performing basic and routine functions such as providing reception and customer service, receipt and processing of forms/data/records; performing basic bookkeeping; data input; file storage and retention; meeting/event scheduling; and/or producing reports/correspondence.  Responsibilities may include providing internal and external customer service by phone or in person; verifying payment; receiving and processing of documents including financial records review; data entry; maintaining records; filing; copying; printing; binding and collating materials; and receiving and distributing mail.     

ESSENTIAL DUTIES AND 

RESPONSIBILITIES MAY

INCLUDE 

These items are intended only as examples of the various types of job duties to be performed; specific position assignments will vary depending on the needs of the department.  The omission of specific duties does not exclude them from the position if the work is a similar, related, or logical assignment to the position.

  • Provides internal and external reception and customer service by answering telephone and greeting staff and customers including the SOS line.

  • Provides assistance and responds to inquiries.

  • As assigned, provides bookkeeping support.

  • Receives, prepares and processes routine financial and other documents and maintains financial records.

  • Responds to requests for information and provides responses to questions.

  • Provides direction regarding departmental procedures and practices. 

  • Enters data into automated data management systems and reviews input for accuracy.

  • Retrieves and reports information as needed and may schedule meetings, interviews, services, and events. 

  • Receives documents, reviews information for completeness, and prepares information for processing. 

  • As assigned, may take payments, record transactions, and issue receipts. 

  • Processes incoming and outgoing mail be receiving, sorting, distributing, and preparing outgoing mail as assigned. 

  • Organizes, files, and maintains storage of documents.

  • As assigned, reviews file storage and purges files according to records retention procedures. 

  • Tracks, orders, stocks, and distributes supplies as assigned.   

  • Performs other duties of a similar nature and level as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES SPECIFIC TO SAFETY & SECURITY MAY INCLUDE

  • Provides administrative support during emergency related events as required.

  • Provides appropriate notification for emergencies during the school day. 

  • Able to maintain databases and emergency related drill data.

SALARY

  • This is a full-time ten-month position. Salary range based on grade 2 of the FY 2025-2026 HCEA-ESP Salary Schedule for Ten Month Clerical Personnel. Starting Salary: $ 28,198- Maximum Earnings Potential $ 44,174. Those who are entering or returning to employment with Harford County Public Schools will begin on Step 1.

  • Full salary schedules can be found at the bottom of the Current Vacancies webpage https://www.hcps.org/departments/humanresources/vacancies.aspx

  • HCPS offers an expansive benefits package including individual and family medical, vision, dental, life insurance, retirement savings, pension, paid time off, and more. 

  • For a complete list of benefits, please visit the Employment Benefits section of the Human Resources webpage: https://www.hcps.org/departments/HumanResources/Default.aspx 

  • For more information on holidays and paid time off, please refer to the Holidays and Leave Provisions sections of the HCEA-ESP Negotiated Agreement: https://www.hcps.org/boe/collectivebargaining.aspx

  • FLSA: Non-Exempt

TRAINING AND EXPERIENCE REQUIRED

  • High School Diploma or GED.

  • One year of office or customer service experience is preferred.

  • Microsoft Office Suite (Word and Excel) proficiency is required.

  • KNOWLEDGE OF:

    • Data entry techniques;

    • Customer service principles and practices;

    • Basic mathematical skills, bookkeeping and cashiering;

    • File management and storage using good organization;

    • Modern office equipment.

  • SKILL IN:

    • Preparing and maintaining files, records and documents;

    • Utilizing a computer and relevant software applications;

    • Handling confidential and sensitive information;

    • Providing customer services;

    • Solving routine problems;

    • Managing time;

    • Prioritizing work;

    • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

HOW TO APPLY

Employment applications are accepted online only. To access the application, visit the Employment Opportunities section of the HCPS website at www.hcps.org.  If you have questions or require assistance to complete the online employment application, contact the Human Resources Office at 410-588-5238.

DEADLINE

Online employment applications will be accepted until September 4, 2026.

The Board of Education of Harford County is committed to providing an inclusive and welcoming environment for all employees and applicants. We adhere to the principles of equal opportunity in all aspects of employment and do not discriminate on the basis of race, color, national origin, sex (including pregnancy and related conditions, sexual orientation, and gender identity), religion, disability, age, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

In accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, and Title VII of the Civil Rights Act of 1964, the Board of Education of Harford County prohibits discrimination based on sex, race, color, national origin, religion, or any other protected characteristic in any program or activity it operates. The Board of Education of Harford County encourages applications from all qualified individuals. 

Inquiries or concerns about your rights related to Title IX can be directed to our Title IX Coordinator, Dr. Eric Davis, at 102 South Hickory Ave, Bel Air, MD 21014, 410-588-5202, or TitleIX@hcps.org. Inquiries related to your rights under Title VI or Title VII can be directed to our Coordinator of Investigations, Ms. Renee McGlothlin, at 410-809-6087 or Renee.McGlothlin@hcps.org. Harford County Public Schools' non-discrimination policy can be accessed here: NON-DISCRIMINATION POLICY: (hcps.org) and found on the HCPS website under Board of Education Policies and Procedures. Harford County Public Schools' non-discrimination statement can be accessed here: NON-DISCRIMINATION STATEMENT: (hcps.org) and found on HCPS' homepage.   

AFFIRMING EQUAL EMPLOYMENT IN PRINCIPLE AND PRACTICE