Service Desk Lead
Manhattan, NY · On-site
Required : • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. • Minimum of 5 years of experience in service desk or IT support ...
Service Desk Lead
Manhattan, NY · On-site
Required : • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. • Minimum of 5 years of experience in service desk or IT support ...
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * Minimum of 5 years of experience in service desk or IT support roles, including ...
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * Minimum of 5 years of experience in service desk or IT support roles, including ...
Service Desk Manager
Morgantown, WV · On-site
The service desk operates from an offsite contractor facility. Primary Responsibilities * Provide ... Bachelor's degree in Computer Science, Engineering, Mathematics, Business, Management, or a related ...
Quick apply
Service Desk Manager
Morgantown, WV · On-site
The service desk operates from an offsite contractor facility. Primary Responsibilities * Provide ... Bachelor's degree in Computer Science, Engineering, Mathematics, Business, Management, or a related ...
Service Desk Lead
New York, NY · On-site
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * Minimum of 5 years of experience in service desk or IT support roles, including ...
Service Desk Lead
New York, NY · On-site
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * Minimum of 5 years of experience in service desk or IT support roles, including ...
Service Desk Manager/Quality Assurance
$119K - $140K/yr
The Service Desk Manager oversees the overall operation, performance, and effectiveness of the ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Service Desk Manager/Quality Assurance
$119K - $140K/yr
The Service Desk Manager oversees the overall operation, performance, and effectiveness of the ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...
Service Desk Supervisor
Quantico, VA · On-site
... years of computer operations/helpdesk experience with direct technical troubleshooting ... Strong Service Desk background with hands-on troubleshooting experience. * ITIL v4 Foundation ...
Service Desk Supervisor
Quantico, VA · On-site
... years of computer operations/helpdesk experience with direct technical troubleshooting ... Strong Service Desk background with hands-on troubleshooting experience. * ITIL v4 Foundation ...
Service Desk Technician
Bethel, AK · On-site
The Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes triaging incoming phone calls, prioritizing, documenting, and ...
Service Desk Technician
Bethel, AK · On-site
The Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes triaging incoming phone calls, prioritizing, documenting, and ...
Service Desk Manager
Ashburn, VA · On-site
$100 - $125/hr
The service desk operates from an offsite contractor facility. Primary Responsibilities * Provide ... Bachelor's degree in Computer Science, Engineering, Mathematics, Business, Management, or a related ...
Service Desk Manager
Ashburn, VA · On-site
$100 - $125/hr
The service desk operates from an offsite contractor facility. Primary Responsibilities * Provide ... Bachelor's degree in Computer Science, Engineering, Mathematics, Business, Management, or a related ...
Service Desk Technician
Greenville, SC · On-site
As a member of the Information Technology team, the Service Desk Technician provides company-wide ... Minimum of a Bachelor's degree in Computer Science or related field required * In lieu of a degree ...
Service Desk Technician
Greenville, SC · On-site
As a member of the Information Technology team, the Service Desk Technician provides company-wide ... Minimum of a Bachelor's degree in Computer Science or related field required * In lieu of a degree ...
Service Desk Supervisor
Quantico, VA · On-site
... years of computer operations/helpdesk experience with direct technical troubleshooting ... Strong Service Desk background with hands-on troubleshooting experience. * ITIL v4 Foundation ...
Service Desk Supervisor
Quantico, VA · On-site
... years of computer operations/helpdesk experience with direct technical troubleshooting ... Strong Service Desk background with hands-on troubleshooting experience. * ITIL v4 Foundation ...
Service Desk Technician
MS · On-site
$24.97/hr
Travel to and from a customer site may be required for computer setup and service. Responsibilities The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and ...
Service Desk Technician
MS · On-site
$24.97/hr
Travel to and from a customer site may be required for computer setup and service. Responsibilities The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and ...
The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote ... Must have a bachelor's degree in computer science, information systems, business administration ...
The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote ... Must have a bachelor's degree in computer science, information systems, business administration ...
Service Desk Lead
Washington, DC · On-site
The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote ... Must have a bachelor's degree in computer science, information systems, business administration ...
Quick apply
Service Desk Lead
Washington, DC · On-site
The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote ... Must have a bachelor's degree in computer science, information systems, business administration ...
Service desk
Coralville, IA · On-site
Service Desk vTech can help you avoid the daunting task of writing and posting job offers, shifting ... Duties include assisting customers by phone with computer, application, and network support issues ...
Service desk
Coralville, IA · On-site
Service Desk vTech can help you avoid the daunting task of writing and posting job offers, shifting ... Duties include assisting customers by phone with computer, application, and network support issues ...
Service Desk Technician
Olathe, KS · On-site
$20/hr
Advantage Tech is looking for a Service Desk person for our Olathe, KS client ... You will be helping out with computer replacements. General Responsibilities: Provides proactive ...
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Service Desk Technician
Olathe, KS · On-site
$20/hr
Advantage Tech is looking for a Service Desk person for our Olathe, KS client ... You will be helping out with computer replacements. General Responsibilities: Provides proactive ...
Service Desk Supervisor
Quantico, VA · On-site
... years of computer operations/helpdesk experience with direct technical troubleshooting ... Strong Service Desk background with hands-on troubleshooting experience. * ITIL v4 Foundation ...
Service Desk Supervisor
Quantico, VA · On-site
... years of computer operations/helpdesk experience with direct technical troubleshooting ... Strong Service Desk background with hands-on troubleshooting experience. * ITIL v4 Foundation ...
Service Desk Analyst
Colorado Springs, CO · On-site
$40K - $80K/yr
The Service Desk Technician is a dynamic role that serves as the first point of contact for all N ... Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work ...
Service Desk Analyst
Colorado Springs, CO · On-site
$40K - $80K/yr
The Service Desk Technician is a dynamic role that serves as the first point of contact for all N ... Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work ...
Service Desk Supervisor
Quantico, VA · On-site
... years of computer operations/helpdesk experience with direct technical troubleshooting ... Strong Service Desk background with hands-on troubleshooting experience. * ITIL v4 Foundation ...
Service Desk Supervisor
Quantico, VA · On-site
... years of computer operations/helpdesk experience with direct technical troubleshooting ... Strong Service Desk background with hands-on troubleshooting experience. * ITIL v4 Foundation ...
SERVICE DESK TECHNICIAN
Morris, IL · On-site
$19.92 - $29.88/hr
The Service Desk Technician is responsible for all types of computer hardware including but not limited to workstations, terminals, printers, modems, phones, and the replacement and repair of same.
SERVICE DESK TECHNICIAN
Morris, IL · On-site
$19.92 - $29.88/hr
The Service Desk Technician is responsible for all types of computer hardware including but not limited to workstations, terminals, printers, modems, phones, and the replacement and repair of same.
Service Desk Lead
Washington, DC · On-site
The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote ... Must have a bachelor's degree in computer science, information systems, business administration ...
Service Desk Lead
Washington, DC · On-site
The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote ... Must have a bachelor's degree in computer science, information systems, business administration ...
Computer Service Desk information
See salary details
$11.06 - $13.37
1% of jobs
$13.37 - $15.69
5% of jobs
$15.69 - $18.01
8% of jobs
$19.26 is the 25th percentile. Wages below this are outliers.
$18.01 - $20.32
19% of jobs
$20.32 - $22.64
16% of jobs
The median wage is $22.70 / hr.
$22.64 - $24.96
19% of jobs
$26.16 is the 75th percentile. Wages above this are outliers.
$24.96 - $27.27
13% of jobs
$27.27 - $29.59
8% of jobs
$29.59 - $31.91
5% of jobs
$31.91 - $34.22
3% of jobs
$34.22 - $36.54
2% of jobs
$11
$23
$36
How much do computer service desk jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for computer service desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.
What cities are hiring for Computer Service Desk jobs?
Cities with the most Computer Service Desk job openings:
What are popular job titles related to Computer Service Desk jobs?
For Computer Service Desk jobs, the most frequently searched job titles are:
Job description
Job Summary:
Ardent is a company dedicated to serving critical national security and defense priorities. They are seeking a Service Desk Lead to oversee day-to-day service desk operations, ensuring efficient delivery of end-user support services and maintaining high levels of system availability and user satisfaction.
Responsibilities:
• Lead daily service desk operations, ensuring timely resolution of incidents and service requests.
• Supervise and support Service Desk Technicians, including task assignment, performance oversight, and escalation management.
• Manage user account provisioning, identity and access management, and privileged access controls.
• Oversee ticket management processes, ensuring accuracy, prioritization, and adherence to SLAs.
• Maintain and update system configurations, CMDB records, and asset tracking systems.
• Ensure proper handling of sensitive operational and financial data in accordance with security requirements.
• Coordinate with technical teams and stakeholders to resolve complex issues and improve service delivery.
• Monitor trends in incidents and requests, identifying root causes and implementing improvements.
• Enforce IT service management best practices and ensure compliance with contract and security requirements.
• Support continuous improvement initiatives to enhance service desk performance and user experience.
Qualifications:
Required:
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Minimum of 5 years of experience in service desk or IT support roles, including leadership responsibilities.
• Experience managing service desk operations in an enterprise environment.
• Strong knowledge of incident management, ticketing systems, and IT service management processes.
• Experience with identity and access management, including privileged account administration.
• Ability to obtain a Tier 4 (High Risk Public Trust) background investigation.
• Must be eligible for and capable of receiving privileged, administrative, or configuration-level system access.
Preferred:
• Experience with ServiceNow or similar ITSM platforms.
• ITIL Foundation or higher certification.
• Experience supporting federal or highly regulated environments.
• Strong understanding of CMDB, asset management, and configuration control processes.
Company:
For nearly 20 years, Ardent has served this country by delivering award-winning security and defense technology solutions. Founded in 2006, the company is headquartered in Reston, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Ardent is a company dedicated to serving critical national security and defense priorities. They are seeking a Service Desk Lead to oversee day-to-day service desk operations, ensuring efficient delivery of end-user support services and maintaining high levels of system availability and user satisfaction.
Responsibilities:
• Lead daily service desk operations, ensuring timely resolution of incidents and service requests.
• Supervise and support Service Desk Technicians, including task assignment, performance oversight, and escalation management.
• Manage user account provisioning, identity and access management, and privileged access controls.
• Oversee ticket management processes, ensuring accuracy, prioritization, and adherence to SLAs.
• Maintain and update system configurations, CMDB records, and asset tracking systems.
• Ensure proper handling of sensitive operational and financial data in accordance with security requirements.
• Coordinate with technical teams and stakeholders to resolve complex issues and improve service delivery.
• Monitor trends in incidents and requests, identifying root causes and implementing improvements.
• Enforce IT service management best practices and ensure compliance with contract and security requirements.
• Support continuous improvement initiatives to enhance service desk performance and user experience.
Qualifications:
Required:
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Minimum of 5 years of experience in service desk or IT support roles, including leadership responsibilities.
• Experience managing service desk operations in an enterprise environment.
• Strong knowledge of incident management, ticketing systems, and IT service management processes.
• Experience with identity and access management, including privileged account administration.
• Ability to obtain a Tier 4 (High Risk Public Trust) background investigation.
• Must be eligible for and capable of receiving privileged, administrative, or configuration-level system access.
Preferred:
• Experience with ServiceNow or similar ITSM platforms.
• ITIL Foundation or higher certification.
• Experience supporting federal or highly regulated environments.
• Strong understanding of CMDB, asset management, and configuration control processes.
Company:
For nearly 20 years, Ardent has served this country by delivering award-winning security and defense technology solutions. Founded in 2006, the company is headquartered in Reston, USA, with a team of 51-200 employees. The company is currently Growth Stage.