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Computer Service Desk Jobs (NOW HIRING)

The Rockridge Group

Service Desk Technician

Chicago, IL · On-site

SERVICE DESK TECHNICIAN LOCATION: CHICAGO (3 days in office/2 days work from home) DURATION: 1 YEAR ... Ability to provide technical support to computer users both on the telephone and face-to-face when ...

Softrim

Service Desk Manager

Alpharetta, GA · Hybrid

Bachelor's degree in Information Technology, Computer Science, Business, or related field (or equivalent experience). * 2+ years of experience in a service desk, IT support, or technical operations ...

CSV-Taurean

Service Desk Lead

Alexandria, VA · On-site

Bachelor's degree in computer science, information systems, information technology, or business ... Tier II Service Desk Equivalent certification. * Active Secret clearance. Tools & Platforms ...

CSV-TAUREAN

Service Desk Lead

Alexandria, VA · On-site

Bachelor's degree in computer science, information systems, information technology, or business ... Tier II Service Desk Equivalent certification. * Active Secret clearance. Tools & Platforms ...

TaborStreet

Service Desk Technician

Omaha, NE · On-site

Provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.  * Responds to requests for IT Service Desk issues either in person or ...

CSV-Taurean

Service Desk Lead

Alexandria, VA · On-site

Bachelor's degree in computer science, information systems, information technology, or business ... Tier II Service Desk Equivalent certification. * Active Secret clearance. Tools & Platforms ...

PingWind

Service Desk Lead

Huntsville, AL · On-site

Bachelor's degree in information technology, computer science, information systems, or a related ... The Service Desk Lead will oversee intake, triage, routing, troubleshooting, escalation, resolution ...

PingWind Inc

Service Desk Lead

Huntsville, AL · On-site

Service Desk Lead Location: Huntsville, AL Required Clearance: SECRET Required Education ... Bachelor's degree in information technology, computer science, information systems, or a related ...

PingWind

Service Desk Lead

Huntsville, AL

Bachelor's degree in information technology, computer science, information systems, or a related ... The Service Desk Lead will oversee intake, triage, routing, troubleshooting, escalation, resolution ...

PingWind

Service Desk Lead

Huntsville, AL

Bachelor's degree in information technology, computer science, information systems, or a related ... The Service Desk Lead will oversee intake, triage, routing, troubleshooting, escalation, resolution ...

PingWind, Inc.

Service Desk Lead

Huntsville, AL · On-site

$100 - $125/hr

Bachelor's degree in information technology, computer science, information systems, or a related ... The Service Desk Lead will oversee intake, triage, routing, troubleshooting, escalation, resolution ...

Ardent

Service Desk Lead

Manhattan, NY · On-site

Required : • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. • Minimum of 5 years of experience in service desk or IT support ...

Socket.dev

Service Desk Lead

Huntsville, AL · On-site

$100 - $125/hr

Bachelor's degree in information technology, computer science, information systems, or a related ... The Service Desk Lead will oversee intake, triage, routing, troubleshooting, escalation, resolution ...

Ardent Services

Service Desk Lead

Manhattan, NY · On-site

Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * Minimum of 5 years of experience in service desk or IT support roles, including ...

Saic

Service Desk Analyst

Colorado Springs, CO · On-site

$60 - $80/hr

The Service Desk Technician is a dynamic role that serves as the first point of contact for all N ... Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work ...

City of Beloit, WI

Service Desk Analyst

Beloit, WI · On-site

$25.71 - $35.88/hr

The Service Desk Analyst provides technical support that focuses on assisting customers through the ... No 04 Do you have an associate's degree from an accredited college or university in computer ...

Advantage Tech

Service Desk Technician

Olathe, KS · On-site

Advantage Tech is looking for a Service Desk person for our Olathe, KS client ... You will be helping out with computer replacements. General Responsibilities: Provides proactive ...

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How much do computer service desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for computer service desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

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Service Desk Technician

Chicago, IL • On-site

The Rockridge Group
See more jobs at The Rockridge Groupexternal

Full-time

Re-posted 22 days ago

Job description

 
TITLE:  SERVICE DESK TECHNICIAN
LOCATION: CHICAGO (3 days in office/2 days work from home)
DURATION: 1 YEAR
 
Job Description:
 
  • Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least one technical area.·
  • Apply policies to situations with minimal interpretation. Supervision Received/Provided:· 
  • Performing project work as assigned under the supervision of a lead or manager.
  • Team player attitude, excellent communication skills, and the capacity to work with minimum supervision; good customer handling skills.·
 
Responsibilities·
  • The focus of a service desk person is to stay at the service desk and service people over the phone.
  • Some problems are more easily handled in person, also during periods of high call volume, problems may be delegated to a desk top support person from a service desk person for reasons of efficiency.
  • Provide Level 1 technical support for users of desktop hardware and software in the same location and level 2 technical support for users of desktop hardware and software in remote locations.·
  • For any problem where the user is in the same location, during periods of very high call volume, incumbent may forward the problem to a desktop support member.
 
Requirements:
 
  • Bachelor’s Degree preferred· 
  • One to Five (1-5) years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops. 
  • Ability to provide technical support to computer users both on the telephone and face-to-face when necessary·
  • Strong amount of technical knowledge of Windows XP, Windows 7,Microsoft Office 2003/2007 products, Market Data Applications (ex. Bloomberg)and telephony environments.
  • Expert level knowledge in at least one of these areas.· Ability to broaden knowledge in the functional areas of IT and be proficient in 2 or more functional areas·
  • Strong basic execution capabilities within functional areas of IT·
  • Moderate proficiency in troubleshooting desktop computer issues, both hardware and software·
  • Ability to manage a work queue in a ticketing system (ServiceNow) & call center systems
  • Able to work weekends (once in 2-3 months)