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Computer Lab Associate Jobs in North Carolina (NOW HIRING)

Alamance Community College

EMS Lab Assistant

Graham, NC · On-site

Proficient computer skill and ability to learn new computer programs * Attention to detail and ... Associates Degree or higher * Active AHA BLS Instructor certification * At least one EMS "specialty ...

Carteret Health Care

MLT Lab FT

Morehead City, NC · On-site

MLT or equivalent - Associates Degree in Clinical Laboratory Sciences. * Current registry with ASCP ... Mathematical, computer, reasoning, and language skills at the college level.

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Computer Lab Associate information

What do you do in a computer lab?

A Computer Lab Associate manages and maintains computer equipment, assists users with technical issues, and ensures the lab's environment is safe and functional. They may also help with software installations, troubleshoot hardware problems, and enforce lab policies to support a productive workspace.

What do computer lab assistants do?

Computer Lab Associates are responsible for maintaining computer equipment, assisting users with technical issues, and ensuring the lab's smooth operation. They may also help with software installation, troubleshooting, and enforcing lab policies, often working with basic technical skills and customer service. The role typically requires familiarity with computer systems and good communication skills.

What is the difference between Computer Lab Associate vs Computer Support Specialist?

AspectComputer Lab AssociateComputer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like A+Associate degree or certifications like A+ or Network+
Work EnvironmentEducational institutions, libraries, or training centersCorporate offices, IT departments, or technical support centers
Employer & Industry UsagePrimarily in education and public service sectorsTechnology, healthcare, and business sectors
Common Search & ComparisonOften compared for entry-level tech support roles in educational settingsCompared for technical support roles across industries

The main difference is that a Computer Lab Associate typically works in educational or public environments assisting users with basic computer needs, while a Computer Support Specialist provides more advanced technical support across various industries. The roles overlap in credentials and work environment but differ in scope and complexity of support provided.

What are 5 rules for a computer lab?

A Computer Lab Associate should enforce rules such as maintaining quiet to ensure a focused environment, limiting food and drinks to prevent damage to equipment, logging out of accounts after use to protect privacy, reporting technical issues promptly, and adhering to time limits when the lab is busy. These rules help ensure the lab operates smoothly and equipment remains functional for all users.

What are some typical challenges a Computer Lab Associate faces in supporting users, and how can they effectively address them?

Computer Lab Associates often encounter challenges such as troubleshooting a wide range of technical issues, assisting users with varying levels of computer literacy, and managing multiple support requests during peak hours. To address these challenges, it's important to remain patient, communicate clearly, and stay organized. Developing strong problem-solving skills and keeping up-to-date with lab software and hardware can also help Associates resolve issues efficiently and provide a positive user experience.

What are Computer Lab Associates?

Computer Lab Associates are staff members responsible for overseeing and maintaining computer labs in schools, libraries, or other organizations. Their duties often include assisting users with hardware and software issues, ensuring equipment is functioning properly, and maintaining lab order and security. They may also help with troubleshooting, managing lab schedules, and providing technical support to students or users. Computer Lab Associates play a key role in creating a productive and safe environment for technology use.

Is lab attendant a stressful job?

A Computer Lab Associate role typically involves monitoring computer equipment, assisting users, and maintaining the lab environment, which can include handling technical issues and ensuring safety. The job's stress level depends on factors such as workload, lab size, and support available, but it generally involves routine tasks and problem-solving skills rather than high-pressure situations.

What are the key skills and qualifications needed to thrive as a Computer Lab Associate, and why are they important?

To thrive as a Computer Lab Associate, you need foundational knowledge of computer hardware and software, troubleshooting skills, and often a degree or coursework in information technology or a related field. Familiarity with operating systems, network configurations, and lab management software is typically required, and certifications like CompTIA A+ can be advantageous. Strong communication, problem-solving, and customer service skills help you assist users effectively and maintain a positive lab environment. These competencies are essential to ensure smooth lab operations, provide technical support, and promote an accessible and productive computing environment for all users.
What are the most commonly searched types of Computer Lab jobs in North Carolina? The most popular types of Computer Lab jobs in North Carolina are:
What cities in North Carolina are hiring for Computer Lab Associate jobs? Cities in North Carolina with the most Computer Lab Associate job openings:
Computer Lab Associate jobs near you

Computer Lab Aide (Continuous Posting)

A-B Tech

Asheville, NC

$19.35/hr

Part-time

Re-posted 15 days ago

Job description

Position Summary Information
Position Title Computer Lab Aide (Continuous Posting) Employment Category Part Time Limited Contract Length N/A Expected Work Schedule Variable Anticipated Days Variable, Monday - Saturday Anticipated Hours Variable, 7:30a.m. - 9:00 p.m. Anticipated Hours per Week 25 Job Description Summary
This position reports to the Coordinator of Student Technology Support in the Technology Support Group (TSG) for the management and operation of the TSG Labs, providing an open, efficient and professional lab environment for students enrolled at A-B Tech. The primary focus of this position is the provision of quality, productive computer lab experiences for students. The position is responsible for maintaining and troubleshooting computer lab equipment and software, interacting with other staff of the TSG and Information Technology (IT) departments. The position is responsible for maintaining stores of supplies and ensuring the security of lab supplies, equipment and facility. Lab Aides assist with implementation and enforce TSG and A-B Tech policies, procedures, and guidelines while providing helpful, congenial assistance to lab users.
Duties
1. Maintain an up-to-date schedule;
2. Provide professional tutorial services in the open labs;
3. Supervise lab activities;
4. Supervise Lab Aides and Peer Tutors as needed;
5. Help maintain lab records as needed;
6. Provide hardware and software assistance to A-B Tech students, faculty and staff;
7. Assist computer users in a wide variety of hardware and software tasks and assignments;
8. Maintain an orderly, functional and efficient computer lab environment;
9. Assist coordinator and IT personnel with installation and maintenance of software and hardware;
10. Serve as first point of contact for in-person student IT related questions;
11. Offer assistance with Moodle, Web Advisor, and Student Email account log-in issues;
12. Submit work orders for students, faculty, and staff voicemail requests to IT;
13. Communicate effectively with clientele who need assistance;
14. Assist personnel with special projects and work assignments;
15. Assist instructors and department chairs as requested;
16. Communicate effectively with students, instructors, and staff to troubleshoot and solve problems related to the lab environment;
17. Assist in the implementation and enforce A-B Tech and Classroom/Computer Lab regulations, including the prevention of unauthorized persons from using lab facilities and equipment;
18. Other duties as assigned by the Coordinator of Student Technology Support.
Minimum Requirements
1. Associate degree;
2. Excellent human relations skills;
3. Excellent oral and written communication skills;
4. Willingness to continue learning to keep up with latest innovations and/or technologies;
5. Intermediate to Advanced knowledge of Windows and Microsoft Office;
6. Ability to maintain an orderly, functional lab environment and enforce IT and A-B Tech regulations;
7. Ability to quickly learn new software and respond to instructional support challenges;
8. Ability to troubleshoot hardware and software problems; interact with TSG and IT personnel for solutions;
9. Successful prior work experience with computer hardware and software;
10. Thorough knowledge of the hardware and software used in the TSG computer labs;
11. Working experience using Microcomputers and a variety of software and peripherals.
Preferred Qualifications
1. Familiarity with Mac OSX, Adobe products, ZoomText, and other software applications commonly used in A-B Tech computer labs.
Special Instructions to Applicants
1. This is a continuous recruitment to create an applicant pool, openings may or may not exist at this time. Applications are evaluated on an as-needed basis only when hiring managers have a position that needs to be filled or class(es) that need to be staffed from semester to semester. Continuous postings will remain open for a period of 12 months. Applicants of continuous postings may or may not be notified as to the outcome of their candidacy. When new continuous postings become available, we encourage you to apply.
2. Upon submitting your online application, an unofficial transcript must be uploaded to your application for the related degree(s) listed in the "Minimum Requirements" and/or "Preferred Qualifications" section of the job posting. The unofficial transcript must list the individual courses taken. Diplomas will not be considered in lieu of an unofficial transcript.
3. If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the Department of Education or an official transcript evaluation (required if the degree was attained outside the US) from a National Association of Credential Evaluation Services (NACES) recognized organization, are required to be received a minimum of two business weeks before the first day of work. Failure to comply may result in revocation of the job offer.
Posting Detail Information
Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration) Start Date Keep Open Until Filled Yes Salary Range $19.35 per hour

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