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Computer Lab Assistant Jobs in Springfield, VA (NOW HIRING)

Monitor and respond to users on IT helpdesk channels and phone lines * Assist in the management of ... Must be able to obtain DHS Suitability * BS Computer Science, Computer Engineering, Computer ...

Monitor and respond to users on IT helpdesk channels and phone lines * Assist in the management of ... Minimum Qualifications * BS Computer Science, Computer Engineering, Computer Information Systems ...

Monitor and respond to users on IT helpdesk channels and phone lines * Assist in the management of ... Minimum Qualifications * BS Computer Science, Computer Engineering, Computer Information Systems ...

Monitor and respond to users on IT helpdesk channels and phone lines * Assist in the management of ... Minimum Qualifications * BS Computer Science, Computer Engineering, Computer Information Systems ...

... assist with the restoration of services. Nightwing is seeking a Technical Engagement Network (TEN ... Required Education: BS Computer Science, Computer Engineering, Computer Information Systems ...

... assist with the restoration of services. Nightwing is seeking a Technical Engagement Network (TEN ... Required Education: BS Computer Science, Computer Engineering, Computer Information Systems ...

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How much do computer lab assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for computer lab assistant in Springfield, VA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Lab Assistant, and why are they important?

To thrive as a Computer Lab Assistant, you need a solid understanding of computer hardware/software, troubleshooting skills, and often at least a high school diploma or relevant coursework. Familiarity with operating systems (Windows, macOS, Linux), basic networking, and lab management software is typically required. Strong communication, patience, and customer service skills help you assist users and resolve issues effectively. These skills ensure efficient lab operations, timely technical support, and a positive user experience for all lab patrons.

How does a Computer Lab Assistant typically collaborate with students and faculty during a regular shift?

A Computer Lab Assistant regularly interacts with both students and faculty, providing technical support, troubleshooting hardware and software issues, and ensuring that lab resources are available and functioning. They may assist students with printing, accessing specialized software, or navigating network issues, while also helping faculty set up equipment for classes or presentations. Effective communication and problem-solving skills are essential, as the role often involves managing multiple requests and maintaining a supportive learning environment.

What are Computer Lab Assistants?

Computer Lab Assistants are staff members who help maintain the computer lab environment in schools, colleges, libraries, or other institutions. Their duties typically include assisting users with computer hardware and software issues, maintaining equipment, ensuring lab rules are followed, and sometimes providing basic technical support or troubleshooting. They may also help set up computers for classes, install software updates, and keep the lab organized and secure. Computer Lab Assistants play a key role in ensuring that lab users have a smooth and productive experience.

What is the difference between Computer Lab Assistant vs Library Technician?

AspectComputer Lab AssistantLibrary Technician
Required CredentialsHigh school diploma; some roles may prefer technical certificationsAssociate degree in library science or related field
Work EnvironmentEducational institutions, computer labs, tech centersLibraries, educational institutions, archives
Employer & Industry UsageSchools, colleges, universitiesPublic and academic libraries
Common Search & ComparisonOften compared for tech support and equipment management rolesCompared for cataloging, assisting patrons, and resource management

The main difference between a Computer Lab Assistant and a Library Technician lies in their work environment and focus. Computer Lab Assistants primarily support technology and equipment in educational settings, while Library Technicians focus on managing library resources and assisting patrons. Both roles require technical skills, but their daily tasks and industry settings differ significantly.

What job categories do people searching Computer Lab Assistant jobs in Springfield, VA look for? The top searched job categories for Computer Lab Assistant jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Computer Lab Assistant jobs? Cities near Springfield, VA with the most Computer Lab Assistant job openings:
Infographic showing various Computer Lab Assistant job openings in Springfield, VA as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $38,683 per year, or $18.6 per hour.

Lab Manager III

NewGen

Arlington, VA โ€ข On-site

Full-time

Posted 13 days ago


Job description

Our Partner is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. They are seeking a Lab Manager to support this critical customer mission.
Responsibilities
  • Apply advanced analytical skills and technical resources at the tactical levels and implement infrastructure solutions supporting command decision making and execution of mission requirements
  • Support the implementation of new technologies and equipment in the lab environment
  • Assess network topology and device configurations identifying critical security concerns and provide security best practice recommendations
  • Advise and provide insight on development of lab standard operating procedures (SOPs) and policies
  • Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
  • Provide support for MacOS and iOS to users
  • Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
  • Monitor and respond to users on IT helpdesk channels and phone lines
  • Assist in the management of user accounts and resetting credentials
  • Perform implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security
  • Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur.
Requirements
  • U.S. Citizenship
  • Active DoD Secret Clearance, TS/SCI is preferred
  • Must be able to obtain DHS Suitability
  • BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years lab management or systems administration experience
  • 5+ years of directly relevant experience in system administration
  • Experience with multiple operating systems, to include Linux/Unix & MacOS
  • Experience and knowledge of networking and network administration
  • Experience with Virtual Private Networks (VPN)
  • Experience with virtual desktops (Citrix, VMWare)
  • Must be able to work collaboratively across physical locations
Desired Skills
  • Experience working with SIEMs to include ELK and Splunk
  • Virtualization automation and optimization
  • Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
  • Experience with writing technical procedures and standard operating procedures
  • Desired Certifications:
    • CEH
    • Sec+
    • Network+
    • CCNA

About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ