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Computer Lab Assistant Jobs in Fairfax, VA (NOW HIRING)

Serve as the first level Help Desk for the TEN Lab's systems and accounts * Assist new user setup ... Minimum Qualifications * BS Computer Science, Computer Engineering, Computer Information Systems ...

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Monitor and respond to users on IT helpdesk channels and phone lines * Assist in the management of ... Minimum Qualifications * BS Computer Science, Computer Engineering, Computer Information Systems ...

Monitor and respond to users on IT helpdesk channels and phone lines * Assist in the management of ... Minimum Qualifications * BS Computer Science, Computer Engineering, Computer Information Systems ...

Monitor and respond to users on IT helpdesk channels and phone lines * Assist in the management of ... Minimum Qualifications * BS Computer Science, Computer Engineering, Computer Information Systems ...

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Computer Lab Assistant information

See Fairfax, VA salary details

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How much do computer lab assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for computer lab assistant in Fairfax, VA is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.38 per hour, depending on experience, location, and employer.

What are 5 rules for a computer lab?

Computer Lab Assistants should enforce rules such as maintaining quiet to ensure a focused environment, limiting personal device use to prevent distractions, logging out of accounts after use to protect privacy, handling equipment carefully to prevent damage, and following time limits during busy periods. These rules help ensure the lab operates smoothly and securely for all users.

What is a computer lab assistant?

A computer lab assistant is responsible for maintaining and supporting computer labs, helping users with technical issues, and ensuring equipment functions properly. They often assist students or staff, troubleshoot hardware and software problems, and may need knowledge of operating systems and basic networking. The role typically requires good communication skills and familiarity with computer systems and peripherals.

What does a lab tech assistant do?

A computer lab assistant supports the operation and maintenance of computer labs by troubleshooting hardware and software issues, assisting users with technical problems, and ensuring equipment is functional. They may also help with network setup, software installations, and maintaining a clean, organized environment, often working with basic technical skills and tools like diagnostic software.

What are the key skills and qualifications needed to thrive as a Computer Lab Assistant, and why are they important?

To thrive as a Computer Lab Assistant, you need a solid understanding of computer hardware/software, troubleshooting skills, and often at least a high school diploma or relevant coursework. Familiarity with operating systems (Windows, macOS, Linux), basic networking, and lab management software is typically required. Strong communication, patience, and customer service skills help you assist users and resolve issues effectively. These skills ensure efficient lab operations, timely technical support, and a positive user experience for all lab patrons.

How does a Computer Lab Assistant typically collaborate with students and faculty during a regular shift?

A Computer Lab Assistant regularly interacts with both students and faculty, providing technical support, troubleshooting hardware and software issues, and ensuring that lab resources are available and functioning. They may assist students with printing, accessing specialized software, or navigating network issues, while also helping faculty set up equipment for classes or presentations. Effective communication and problem-solving skills are essential, as the role often involves managing multiple requests and maintaining a supportive learning environment.

What is the difference between Computer Lab Assistant vs Library Technician?

AspectComputer Lab AssistantLibrary Technician
Required CredentialsHigh school diploma; some roles may prefer technical certificationsAssociate degree in library science or related field
Work EnvironmentEducational institutions, computer labs, tech centersLibraries, educational institutions, archives
Employer & Industry UsageSchools, colleges, universitiesPublic and academic libraries
Common Search & ComparisonOften compared for tech support and equipment management rolesCompared for cataloging, assisting patrons, and resource management

The main difference between a Computer Lab Assistant and a Library Technician lies in their work environment and focus. Computer Lab Assistants primarily support technology and equipment in educational settings, while Library Technicians focus on managing library resources and assisting patrons. Both roles require technical skills, but their daily tasks and industry settings differ significantly.

What are Computer Lab Assistants?

Computer Lab Assistants are staff members who help maintain the computer lab environment in schools, colleges, libraries, or other institutions. Their duties typically include assisting users with computer hardware and software issues, maintaining equipment, ensuring lab rules are followed, and sometimes providing basic technical support or troubleshooting. They may also help set up computers for classes, install software updates, and keep the lab organized and secure. Computer Lab Assistants play a key role in ensuring that lab users have a smooth and productive experience.

What qualifications do I need to be a lab assistant?

Computer Lab Assistants typically need a high school diploma or equivalent, along with basic computer skills and familiarity with operating systems and software. Some positions may require technical knowledge, customer service skills, or certifications in relevant areas such as computer support or networking.
What job categories do people searching Computer Lab Assistant jobs in Fairfax, VA look for? The top searched job categories for Computer Lab Assistant jobs in Fairfax, VA are:
What cities near Fairfax, VA are hiring for Computer Lab Assistant jobs? Cities near Fairfax, VA with the most Computer Lab Assistant job openings:
Infographic showing various Computer Lab Assistant job openings in Fairfax, VA as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,855 per year, or $18.2 per hour.
Lab Manager I

Lab Manager I

ARSIEM

Arlington, VA

Full-time

Posted yesterday


Job description

About ARSIEM Corporation

At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients.  We provide support to multiple agencies across the United States Government.  ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support.

As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients.  That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. 

ARSIEM is looking for a Technical Engagement Network (TEN) Lab Manager with customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. This position will support one of our Government clients in Arlington, VA.
Responsibilities
  • Serve as the first level Help Desk for the TEN Lab’s systems and accounts
  • Assist new user setup of equipment, accounts and tools
  • Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner
  • Create and maintain accurate Tickets for Help Desk activities
  • Work with Asset Management to support accurate records and maintain a good accounting of assets
  • Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.  
  • Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure
  • Support the implementation of new technologies and equipment in the lab environment.
  • Advises and provides insight on development of lab standard operating procedures (SOPs) and policies.
  • Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users.
  • Provide support for MacOS and iOS to users.
  • Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues.
  • Assist in the management of user accounts and resetting credentials.
  • Maintain and operate customer SAN NetApp data storage area and capabilities using shell and NetApp ONTAP following customer direction and guidance
  • Examine and identify efficiencies that can be made to existing procedures, with approval from the customer.
Minimum Qualifications
  • BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 3+ years of directly relevant experience.
  • 5+ years of directly relevant experience
  • 3+ years of directly relevant experience in IT Helpdesk support.
  • 3+ years MacOS and iOS experience.
  • Good problem solving skills
  • Must be able to work collaboratively across physical locations.
  • Proficiency and proven capability in the following areas:
  • Asset management practices and principles
  • Help Desk ticket processing and procedures
  • Good Customer support
  • Ability to keep detailed notes
Preferred Qualifications
  • Experience with writing technical procedures and standard operating procedures
  • Virtualization automation and optimization
  • Experience with Virtual Private Networks (VPN)
  • Experience with virtual desktops (Citrix, VMWare)
  • Security+
Clearance Requirement: Must have an active Secret clearance and be able to obtain a TS/SCI clearance. Must be able to obtain DHS Suitability.
Candidate Referral: Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500,  and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment. 

ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.