Computer Lab Assistant Jobs in Eagan, MN (NOW HIRING)

Job Description
PositionName: SMG Lab Assistant
Department: SMGClinics Laboratories JobCode:
ReportsTo: LabSupervisor Status: Non-exempt
DateWritten or Revised: July 2019 ApprovedBy:
PositionScope:
Responsibilitiesinclude: Perform Laboratory procedures according to establishedclinic guidelines and other relevant regulations. All programs andactivities are designed to support the short and long term mission,goals and objectives of the Stillwater Medical Group. This positionis expected to support the mission, goals and objectives of theStillwater Medical Group.
Qualifications
Education:
Licenses,certification, or registration which indicate attainment of arecognized level of competence and which meet Federal, State, orlocal requirements and are required for employment.

• High school diploma or G.E.D.
  
• Phlebotomy Certification preferred.
  
• Current CPR certification preferred.
  
• Medical Assistant program preferred.
  
• OSHA Training

Skillsrequired:

• Advanced organizational skills
  
• Excellent verbal and written communication skills in English
  
• Proven ability to manage multiple priorities daily.
  
• Knowledge of health care field
  
• Skill in performing assigned tasks appropriately; tact and diplomacy in interpersonal interactions
  
• Ability to learn and retain information regarding patient care procedures; to project a pleasant and professional image; plan, prioritize and complete delegated tasks; demonstrate compassion and caring in dealing with others; apply written instructions and standardized work practices; communicate clearly; and establish and maintain effective relationships with staff, patients and families.

Experiencerequired:

• A minimum of one year customer service experience preferably in health care setting

• Proven ability to manage multiple priorities daily

Computerproficiency:

• Basic computer skills
  
• Keyboarding skills

EssentialFunctions:
A. Effectiveness Factors
B. CustomerService and Teamwork
C. JobSpecific Functions
DE. Physical Factors
Duties& Responsibilities:
A. Function: Effectiveness Factors

1. Maintains confidentiality by handling confidential material in a responsible and discrete manner.
   
2. Exhibits professional conduct in interactions with patients, other staff and outside vendors.
   
3. Problem solves effectively by using sound judgment and taking appropriate action.
   
4. Communicates effectively by:

1. sharing information that others need
   
2. being direct, honest and constructive
   
3. listening and asking if not understanding

1. Takes responsibility to maintain and enhance job related competence by

1. Identifying problems in work area and seeking solutions utilizing appropriate resources at all times
   
2. Assumes responsibility for self-development and growth by attending appropriate educational opportunities and department meetings

1. Maintains knowledge of SMG operations, policies and procedures through participation in training, department meetings, and in-services.
   
2. Manages time effectively by:

1. Arriving for work on time
   
2. Adhering to break times
   
3. Completing work within scheduled time
   
4. Assisting others when time is available
   
5. Making calm sensible decisions under various work situations

1. Follows all safety precautions, procedures and guidelines as defined by SMG policy.

1. Function: Customer Service and Teamwork

1.Provides patient/customer satisfaction by demonstrating concern formeeting internal and external customers' needs.

1. Evaluates work and determines if further steps are needed to meet patient needs.
   
2. Demonstrates an attitude of concern, compassion and respect when dealing with patients.
   
3. Responds to patient complaints in a professional manner and works toward successful resolution, documents complaint according to SMG policy.
   
4. Represents SMG in a positive way with all customers both on the phone and in person and serves as a role model for other employees.

2.Functions as part of the team by:

1. Assisting in the orientation and training of new employees
   
2. Maintaining a helpful and positive attitude and a willingness to take on new and different responsibilities not specifically outlines in the job description.
   
3. Using a multidisciplinary approach
   
4. Working together as an organization, not only as individuals or departments

C. Function Job Specific Duties:
Laboratory:

• Obtains blood and non blood specimens for laboratory testing
  
• Ensures specimen requirements and integrity are met
  
• Verifies proper patient identification and correct specimen labeling
  
• Competently and accurately completes specimen testing for Moderately Complex Laboratory
  
• Perform quality assurance testing as required by State and Federal agencies
  
• Performs EKGs and Spirometry functions
  
• Documentation according to State, Federal and Clinic guidelines
  
• Recognizes and resolves problems caused by collection or instrumentation problems
  
• Participates in proficiency testing
  
• Follows infection control policies

General:

• Responsible for developing and maintaining an environment which supports favorable patient/public/employee relations
  
• Adheres to the Stillwater Medical Group guidelines as explained in the handbook
  
• Is flexible in meeting unusual Clinic and Department needs
  
• Completes 100% of mandatory education
  
• May be assigned to assist in training new hires or transfers
  
• Completes billing information
  
• Presents a clean and organized work area
  
• Performs other duties as assigned

D. Function: Physical Demands
Theseare the physical abilities required to perform the essentialfunctions of this position.
Ifphysical activity is required, circle how often it is done:
Occasionally:25% or less of a workers time
Frequently:More than 25% and up to 75% of a worker's time
Continuously:75% or more of a workers time
1. Standing
O
F
►C
2. Sitting
►O
F
C
3. Walking
O
F
►C
4. Bending
O
►F
C
5. Stooping
O
►F
C
6. Twisting
O
►F
C
7. Reaching
O
►F
C
8. Crouching
O
►F
C
9. Crawling
►O
F
C
10. Kneeling
►O
F
C
11. Climbing
►O
F
C
12. Handling (touching or manipulating)
O
►F
C
13. Repetitive motion of:
O
F
C
Fingers
O
►F
C
Wrist
O
►F
C
Arm/shoulder
O
►F
C
Leg
O
►F
C
Foot
O
►F
C
14. Pinching
O
►F
C
15. Lifting under 10lbs
O
►F
C
Lifting 10-20 lbs
O
►F
C
Lifting 21-50 lbs
►O
F
C
Lifting over 50lbs
►O
F
C
16. Carrying under 10lbs
O
►F
C
Carrying 10-20 lbs
O
►F
C
Carrying 21-50
►O
F
C
Carrying over 50 lbs
►O
F
C
17. Pushing under 10 lbs
O
►F
C
Pushing 10-20 lbs
O
►F
C
Pushing 21-50 lbs
O
►F
C
Pushing over 50 lbs
O
►F
C
18. Pulling under 10 lbs
O
►F
C
Pulling 10-20 lbs
O
►F
C
Pulling 21-50 lbs
►O
F
C
Pulling over 50 lbs
►O
F
C
OccupationalExposure to Hazardous Materials:
Thisposition performs tasks that could involve potential exposure to:
blood bodyfluids tissues infectiousdiseases hazardouschemicals
Machines,Equipment and Work Aids:
Equipmentand work aids:

• Bennett Generator (anatomical programming), table, Upright Bucky & Eureka tube
  
• Bennett generator x2 (anatomical programming), elevating table,
  
• Electronic Medical Record (Excellian/EPIC)
  
• LIS Computer system & printer
  
• Pigg-O-Stat.
  
• 10:1 & 12:1 Grids.
  
• Calipers.
  
• Kodak film processor
  
• ID Flasher.
  
• Film Copy Machine
  
• Computer and printers
  
• Telephone
  
• Copy machine
  
• Fax machine
  
• Coulter Hematology Analyzer
  
• Microscope

JOB DESCRIPTIONACKNOWLEDGEMENT/RECEIPT
Ihereby acknowledge receipt of the SMG Lab Assistant job description. I agree, as specified in the description, to comply with the duties,specifications and expectations. I also acknowledge that theseduties, specifications and expectations may be changed, interpreted,withdrawn, or added to by the management of the Stillwater MedicalGroup at any time at management's sole option and without priornotice to me.
Iunderstand that my employment with the Stillwater Medical Group isnot for any fixed period of time. I may resign at any time for anyreason, and the Stillwater Medical Group may terminate my employmentat any time for any reason.
Employee Name:
position:
employee signature:
date:
lead/manager:
department:
15
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