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Computer Help Desk Jobs in Pennsylvania (NOW HIRING)

DELALLO GROUP

Help Desk Technician

Mount Pleasant, PA · On-site

$17.75 - $23.75/hr

DeLallo is seeking candidates for an IT Help Desk Technician in our Mount Pleasant, PA office ... This position is responsible for providing technical assistance on our computer systems and serves ...

S R International, Inc.

Help Desk Analyst

Harrisburg, PA · On-site

$21/hr

The Help Desk Analyst performs the skills listed below- * Provides technical assistance, support ... Investigates and resolves computer software and hardware problems of users. * Answers questions ...

Aires

Help Desk Analyst

Pittsburgh, PA · On-site

$20 - $27.25/hr

Hybrid work environment An excellent career opportunity is currently available for a Help Desk ... Computer literacy with MS Office products, and ability to grasp proprietary software * Demonstrated ...

DeLallo

Help Desk Technician

Mount Pleasant, PA

$17.75 - $23.75/hr

DeLallo is seeking candidates for an IT Help Desk Technician in our Mount Pleasant, PA office ... This position is responsible for providing technical assistance on our computer systems and serves ...

Almo Corporation

Help Desk Support

Philadelphia, PA · On-site

$19 - $25.75/hr

Serve as first line helpdesk and network support on computer software applications and platforms and computer/phone hardware. Perform service restoration, troubleshoot problems and work to resolve ...

Fourans

Help Desk / Call Center

Harrisburg, PA · On-site

$19.75 - $26.75/hr

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and ... Investigates and resolves computer software and hardware problems of users. Answers questions ...

ALMO CORP

Help Desk Support

Philadelphia, PA

$19 - $25.75/hr

Serve as first line helpdesk and network support on computer software applications and platforms and computer/phone hardware. Perform service restoration, troubleshoot problems and work to resolve ...

360 IT Professionals

Help Desk Analyst

Mercer, PA

$19.25 - $26.50/hr

Help Desk Analyst 2 (HDA2) - 3 to 5 years field experience Complete Description: Troubleshoot ... computer and network related equipment and software, providing technical assistance to users ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst Location: Harrisburg PA Duration: 8+ Months Objectives of Engagement: The primary ... Ability to quickly learn and become proficient with using a new computer system. * Use complex ...

Mondo

IT Help Desk Manager

Glenside, PA

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H ... computer inventory, loaner programs, and AV or multimedia technologies

Mondo

IT Help Desk Manager

Glenside, PA

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date ... computer inventory, loaner programs, and AV or multimedia technologies

Fastenal Company

Distribution Center Help Desk

Jessup, PA · On-site

$16.50 - $21.25/hr

Distribution Center Help Desk 1225 Mid Valley Dr, Jessup, PA 18434 PA100 Distribution Center ... computer programs, RF scanners, and printers to label product o Assisting branches with product ...

STI

Help Desk Analyst - Harrisburg, PA

Harrisburg, PA · On-site

$20.25 - $27.75/hr

The Help Desk Analyst performs the skills listed below- • Provides technical assistance, support ... resolves computer software and hardware problems of users. • Answers questions, applying ...

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All JobsComputer Help Desk JobsComputer Help Desk Jobs in Pennsylvania

Computer Help Desk information

See Pennsylvania salary details

$12

$23

$33

How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in Pennsylvania is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What are the most commonly searched types of Computer Help Desk jobs in Pennsylvania? The most popular types of Computer Help Desk jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Computer Help Desk jobs? Cities in Pennsylvania with the most Computer Help Desk job openings:
Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Pennsylvania as of June 2026, with employment types broken down into 3% As Needed, 69% Full Time, 25% Part Time, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,269 per year, or $23.2 per hour.

Help Desk Technician

DELALLO GROUP

Mount Pleasant, PA • On-site

$17.75 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

DeLallo is seeking candidates for an IT Help Desk Technician in our Mount Pleasant, PA office. This position is responsible for providing technical assistance on our computer systems and serves as the first point of contact for all end users, answering questions, maintaining incoming helpdesk requests, and resolving computer problems for users in person, via telephone, or from a remote location.
This position is 100% in office - no hybrid or remote work offered.
Essential Functions:
  • Provide first-level contact and problem resolution for all users with hardware, software and applications problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases
  • Administer AD and keep inventory of all assets
  • Configure end-user workstations and laptops for deployment
  • Escalate problems as appropriate following help desk procedures
  • Troubleshoot printers and end-device equipment
  • Maintain records of daily data communication transactions, problems and remedial actions, taken or installation activities
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems
  • Use advanced troubleshooting skills
  • Provide Wireless Support to end-users
  • Provide technical assistance and support to all end-users
  • Must know Windows network/ad, Win7, Win10, MS Office
  • Provide accurate and timely logging of problems and resolution for problems in Ticketing System
  • Provide Printer Support
  • Responsible for programming and troubleshooting of all mobile devices, i.e., telephones, MIFIs, and broadband cards

Required Skills:
  • Experience with IT software/hardware
  • Proficient in all Microsoft Suite products and multiple computer business languages
  • Excellent communication skills
  • Ability to multi-task
  • Ability to work independently

Required Education & Experience:
  • Bachelor's degree in Information Technology or other computer field
  • A minimum of 3 years of relevant experience
  • Proficient in Microsoft Suite products
  • Will take into account years of experience in lieu of education

WHY DELALLO
You'll be working in a collaborative and innovative environment with an abundance of opportunities to learn and develop. Here, you will find a culture that encourages an entrepreneurial mindset that is focused on the future. You will work with an amazing team that helps and supports professional growth as well as works as a team to make sure the job gets done.
COMPENSATION
  • Competitive wages
  • Bi-weekly pay
  • 401k with company match

TIME OFF
  • Paid time off (can be cashed out in lieu of time off, if desired)
  • Paid holidays off: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas

HEALTH INSURANCE & ANCILLARY BENEFITS (available after 14 days for full time employees)
  • Medical, Prescription Drug, Dental and Vision
  • Hospital Indemnity
  • Term Life Insurance
  • Pre-tax spending accounts
  • Free flu shots (all employees)

LIFE EVENTS
  • Short- term and Long-term disability
  • Accident
  • Employee Assistance Program (Counseling, Legal, Financial, Work/Life)

CAREER OPPORTUNITIES
  • Career Advancement
  • Opportunities to transfer to other locations or departments
  • Training & Development
  • Individualized Leadership Training Opportunities
  • Individualized Intern Development

TEAM MEMBER PERKS
  • Referral Program
  • On-Line Purchase Discount

Founded in 1950, the George DeLallo Company is a family-owned manufacturer and distributor of specialty Italian and Mediterranean foods. As pioneers and leaders of the industry, we have expanded from our beginnings in Jeannette, PA, as a roadside Italian marketplace to multiple locations. Our corporate office and distribution center is in Mount Pleasant, PA, where we lead our national sales teams and operate our fleet to service customers. We operate three olive and antipasto production facilities in Mount Pleasant, Penn, PA, and Oroville, CA. In addition, we own and operate our very own olive orchard in Oroville, CA, as well as an industrial bakery in Bridgeville, PA.
The tenured team at DeLallo is enthusiastic about the continued growth and innovation of our company. Because our owners participate in day-to-day operations, dedicated team members who exhibit a strong work ethic, teamwork and professionalism are recognized and can more rapidly further their careers. As our company continues to grow, so does our need to build a solid team who offers experience, education and specialization to key fields of operation and who can continue to drive innovation. DeLallo provides quality products and programs to create partnerships with customers, to build brand loyalty with consumers and to give employees a sense of pride in the products that they bring to the market-to delight their neighbors with innovative, authentic and wholesome foods.

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