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We're seeking a passionate National Director of Training at IST Management who is a proactive and consistent problem solver, and can adapt to the needs of a high-growth, privately-owned company. The National Director of Training will be a critical thinker and able to design and execute successful and meaningful training of employees for sales and operations positions organization-wide across all verticals, with an emphasis on high level e-Discovery and litigation support sales. This position reports to the VP of Human resources and his highly collaborative with executives across all departments. The National Director will lead by example as a hands-on driver of consistent adherence to all established processes and improvement to systems and procedures.

Candidates will have deep experience with e-Discovery sales and operations. When not hosting a training class, you'll sell e-Discovery and other litigation support solutions. Position is eligible for uncapped commission! 

For consideration, candidates must be able to fulfill full time office presence throughout the year at our corporate HQ in Atlanta, GA (with some built-in breaks for WFH and/or vacation time). 

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Compensation for this role will range between $125,000.00 - $150,000.00 base salary based upon experience and performance throughout the interview process + uncapped commissions up to 16%. 

Benefits include Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off - Accrued at 15.33 hrs/month with increasing accrual rate, Identity Theft Protection, AD&D, Pet Insurance, 7 paid holidays, and Bonus Incentives

The National Director of Training will host up to 10 classes of trainees throughout the calendar year. Full time on-site office presence is required during class session weeks. Trainees will be:

• e-Discovery and Legal Solutions Sales Executives
• Facilities Management and IFM Sales Executives
• Entry-level Sales Representatives and Business Development Representatives
• Operational Leaders
• and more

When not hosting a training class, National Director will sell e-Discovery and Legal Support Solutions. Position is eligible for uncapped commission on sales. 

Other than uncapped commission up to 16%, what sets IST Management apart from other providers? Our team of dedicated senior-level e-Discovery Project Managers and support departments allow us to streamline services for our clients. We offer simplified pricing and billing at only four price points, minimal one-time user fees, and unified start-to-end support and consulting. IST Management is a tool-agnostic Relativity Certified Provider.

Additional responsibilities include

• Reporting and forecasting 
• Driving consistent improvements to training workflows
• Collaboration with all internal teams
• Client communication 
• Adherence to all company and safety standards and regulations

Candidates will have deep experience with e-Discovery sales and operations. Ideal candidates will have an existing book of business in litigation support solutions - but this not required.

• 5+ years of experience working in e-Discovery
• 5+ years training sales executives
• Ability to maintain on-site office presence in Atlanta, GA
• Authorization to work for any employer in the United States; diploma or GED
• Willingness and ability to stand, sit, and view computer screen for hours at a time

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.