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Computer Desktop Jobs in Washington, DC (NOW HIRING)

InquisIT

Desktop Support Technician - TIER 2

Alexandria, VA · On-site

$21.50 - $27.50/hr

The Desktop Support Technician performs hardware and software troubleshooting, workstation ... Associate degree in Information Technology, Computer Science, or related field, or equivalent ...

SEBENZA LLC,

Desktop Support Specialist

Washington, DC · On-site

$55K - $70K/hr

Bachelor's degree in Computer Science, Information Technology, or related field * Minimum of 2 years of experience in desktop support or a similar role * Strong knowledge of Windows and Mac operating ...

ActioNet, Inc.

Desktop Support

Rosslyn, VA

Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience). * 5 years of experience in desktop support, field services, or a related IT role. * 5 ...

ActioNet

Desktop Support

Rosslyn, VA

Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience). * 5 years of experience in desktop support, field services, or a related IT role. * 5 ...

LCG, Inc.

Desktop Support Technician, Associate

Bethesda, MD · On-site

$21.50 - $27.50/hr

LCG, Inc. is seeking a Desktop Technician, Associate to provide on-site and remote end-user ... Technology, Computer Science, or a related field OR Equivalent combination of education and ...

ActioNet

Desktop Support

Rosslyn, VA

Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience). * 5 years of experience in desktop support, field services, or a related IT role. * 5 ...

ActioNet

Desktop Support

Arlington, VA

Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience). * 5 years of experience in desktop support, field services, or a related IT role. * 5 ...

DANE LLC

Desktop Support Admin

Chantilly, VA · On-site

$62K - $67K/yr

... Desktop Support Services to the Department of State consolidated Bureaus. You will be responsible ... Performs system administrative, troubleshooting, and operational duties on computer systems in ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

... Desktop Support Services to the Department of State consolidated Bureaus. You will be responsible ... Performs system administrative, troubleshooting, and operational duties on computer systems in ...

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

... Desktop Support Services to the Department of State consolidated Bureaus. You will be responsible ... Performs system administrative, troubleshooting, and operational duties on computer systems in ...

LCG Inc

Desktop Support Technician, Senior

Bethesda, MD · On-site

$30 - $38/hr

Associate's Degree in computer science or related field * A minimum of 3-5 years' experience * 2.5 or more years of experience with Windows Desktop Administration; MacOS Support; configuring and ...

Empower AI

Desktop Support Technician IV

Washington, DC · On-site

$22.75 - $29/hr

... computer support problem analysis, and hardware/software installation and configuration. • ... desktop support. • At least two (2) years experience working knowledge of remote tools. • At ...

BC Tech Pro

Computer Field Technician

Laurel, MD · On-site

$35/hr

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

BC Tech Pro

Computer Field Technician

Washington, DC · On-site

$35/hr

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

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All JobsComputer Desktop JobsComputer Desktop Jobs in Washington, DC

Computer Desktop information

See Washington, DC salary details

$15

$26

$37

How much do computer desktop jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for computer desktop in Washington, DC is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $28.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Desktop Support Specialist, and why are they important?

To thrive as a Computer Desktop Support Specialist, you need strong troubleshooting abilities, foundational knowledge of operating systems (like Windows and macOS), and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and hardware diagnostics software is common in this role. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for maintaining user productivity and ensuring reliable IT operations within organizations.

What are the typical collaboration dynamics for a Computer Desktop Support Technician within an organization?

Computer Desktop Support Technicians frequently interact with end users, IT team members, and sometimes vendors to resolve hardware and software issues. They often work as part of a help desk or IT support team, coordinating efforts to troubleshoot problems and ensure minimal downtime for staff. Effective communication and teamwork are essential, as technicians may need to escalate complex issues or work alongside network administrators and system engineers. This collaborative environment helps technicians learn from peers and develop a broader understanding of IT infrastructure, supporting career growth.

What are Computer Desktop jobs?

Computer Desktop jobs refer to roles that focus on the installation, maintenance, troubleshooting, and support of desktop computers and related hardware and software within an organization. Professionals in these positions are often responsible for setting up new workstations, resolving technical issues, upgrading systems, and ensuring that employees' computers run smoothly and securely. These roles are essential in helping organizations maintain productivity and protect their technology infrastructure.

What is the difference between Computer Desktop vs Computer Support Specialist?

AspectComputer DesktopComputer Support Specialist
Primary RoleMaintains and repairs individual desktop computers and peripheralsProvides technical support and troubleshooting for computer systems and networks
Work EnvironmentOffice settings, repair shops, on-siteHelp desks, call centers, on-site or remote support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified, Network+
Employer UsageIT repair shops, corporate IT departmentsIT service providers, corporate IT support teams

While both roles involve working with computer systems, a Computer Desktop primarily focuses on maintaining and repairing individual desktop computers. In contrast, a Computer Support Specialist provides broader technical support, including troubleshooting software, hardware, and network issues across various systems. The roles often overlap but differ in scope and responsibilities.

What are popular job titles related to Computer Desktop jobs in Washington, DC? For Computer Desktop jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Computer Desktop jobs in Washington, DC look for? The top searched job categories for Computer Desktop jobs in Washington, DC are:
Computer Desktop jobs near you
Infographic showing various Computer Desktop job openings in Washington, DC as of May 2026, with employment types broken down into 81% Full Time, 9% Part Time, 5% Temporary, and 5% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $54,100 per year, or $26 per hour.
Desktop Support Technician - TIER 2

Desktop Support Technician - TIER 2

InquisIT

Alexandria, VA • On-site

$21.50 - $27.50/hr

Full-time

Posted 12 days ago

Job description

Transforming the Business of Government
InquisIT is a high-energy, forward-thinking, advanced technology company that provides the Federal Government and select private-sector organizations with an impressive array of services and solutions. Company expertise includes Systems Engineering, Enterprise Infrastructure, Cyber Security, Management Services, and Software Support.
The company demonstrates a new brand of leadership-one that fosters trust, integrity, excellence, and yields high degrees of success and loyalty among employees and customers. How do we do it? We give customers something different. InquisIT is a company that demonstrates relentless dedication and commitment to its customers and our people; a company that has been brought in on multiple occasions to clean up after large integrators; a company that delivers real results and metrics-versus ideas and concepts; a company that thinks that the old "80% is good enough" should never be tolerated in government; and a company that believes in being a steward of the American taxpayer in everything we do.
Why do we feel this way? We embrace the belief that by providing the best service possible to the government, we ultimately provide the best service to our nation.
POSITION SUMMARY:
We are seeking a customer-focused and technically skilled Desktop Support Technician - TIER 2 to provide hands-on support for end-user computing devices within a secure federal environment. This role is responsible for supporting desktops, laptops, printers, mobile devices, and related peripherals while ensuring users receive timely and effective technical assistance.
The Desktop Support Technician performs hardware and software troubleshooting, workstation deployments, user onboarding activities, account support, and device configuration in accordance with organizational IT and cybersecurity standards. The ideal candidate will possess strong customer service skills, solid technical troubleshooting abilities, and experience supporting enterprise desktop environments.
This an ON-SITE role in Alexandria, VA.
Primary Job Responsibilities:
  • Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripheral equipment
  • Troubleshoot and resolve hardware, software, and connectivity issues for end users
  • Install, configure, and maintain Windows operating systems and standard business applications
  • Support Microsoft 365 applications and related end-user technologies
  • Perform workstation imaging, setup, deployment, and replacement activities
  • Assist with user onboarding and offboarding processes, including equipment provisioning and account setup
  • Support password resets, account unlocks, and routine access-related requests
  • Diagnose hardware failures and coordinate repair or replacement activities as needed
  • Install and configure printers, scanners, docking stations, monitors, and other peripheral devices
  • Maintain accurate asset inventory and device tracking records
  • Document support activities, troubleshooting steps, and resolutions within the ITSM/ticketing platform
  • Escalate unresolved or complex issues to senior technical teams as appropriate
  • Follow established IT security policies, device management procedures, and federal compliance requirements
  • Provide professional, courteous, and responsive customer support to users at all levels of the organization
  • Ability to work fully on-site
  • Occasional after-hours support

Experience and Qualifications:
  • 2-3 years of experience in desktop support, technical support, or help desk environments
  • Associate degree in Information Technology, Computer Science, or related field, or equivalent combination of education and experience
  • Current DoD 8570 / 8140 IAT Level I certification required
  • ACTIVE - Secret or higher-level security clearance
  • Experience supporting:
    • Windows desktop and laptop environments
    • Microsoft Office / Microsoft 365 applications
    • Basic network and connectivity troubleshooting
    • IT ticketing and service management systems
  • Familiarity / experience with desktop imaging and deployment processes
  • Strong troubleshooting and problem-solving skills
  • Excellent customer service and communication abilities
  • Ability to work independently and as part of a team in a fast-paced support environment on site in Alexandria, VA

Preferred Skills and Certifications:
  • CompTIA A+ certification
  • Microsoft 365 Certified: Modern Desktop Administrator Associate or similar Microsoft desktop administration certification
  • Experience with endpoint management tools such as Microsoft Intune, SCCM, or similar platforms
  • Familiarity with Active Directory user support and account administration

InquisIT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, InquisIT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
*The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

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