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Computer Desktop Jobs in Cleveland, OH (NOW HIRING)

The NRP Group LLC

IT Support Specialist

Cleveland, OH · On-site

... computer hardware to ensure optimal performance. • Provide user training and guidance on ... Modern Desktop Administrator Associate are desired but not required. Company : The NRP Group is a ...

Ace Wellness Center

IT Specialist

Cleveland, OH · On-site

$18 - $24/hr

Previous experience with remote desktop applications and help desk software. * Education: Bachelor's degree in information technology, Computer Science, or related field. Extensive experience will be ...

Wright Technical Services

DevOps Engineer III

Euclid, OH · On-site

$51.75 - $70.75/hr

... desktop applications, cloud services, and firmware products. You will be responsible for ... Bachelor's degree in Computer Science, Computer Engineering, or related technical field. Master ...

HMG Careers

Sales and Service Agent Remote

Cleveland, OH · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

HMG Careers

Sales Coordinator Remote

Waite Hill, OH · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

HMG Careers

Remote Sales and Service Advisor

Hudson, OH · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

HMG Careers

Sales Coordinator Remote

Parkman, OH · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

HMG Careers

Sales Representative Remote

Akron, OH · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

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All JobsComputer Desktop JobsComputer Desktop Jobs in Cleveland, OH

Computer Desktop information

See Cleveland, OH salary details

$13

$22

$31

How much do computer desktop jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for computer desktop in Cleveland, OH is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $23.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer desktop support technician?

To thrive as a Computer Desktop Support Specialist, you need strong troubleshooting abilities, foundational knowledge of operating systems (like Windows and macOS), and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and hardware diagnostics software is common in this role. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for maintaining user productivity and ensuring reliable IT operations within organizations.

What are the typical collaboration dynamics for a computer desktop support technician within an organization?

Computer Desktop Support Technicians frequently interact with end users, IT team members, and sometimes vendors to resolve hardware and software issues. They often work as part of a help desk or IT support team, coordinating efforts to troubleshoot problems and ensure minimal downtime for staff. Effective communication and teamwork are essential, as technicians may need to escalate complex issues or work alongside network administrators and system engineers. This collaborative environment helps technicians learn from peers and develop a broader understanding of IT infrastructure, supporting career growth.

What is a computer desktop support technician?

Computer Desktop jobs refer to roles that focus on the installation, maintenance, troubleshooting, and support of desktop computers and related hardware and software within an organization. Professionals in these positions are often responsible for setting up new workstations, resolving technical issues, upgrading systems, and ensuring that employees' computers run smoothly and securely. These roles are essential in helping organizations maintain productivity and protect their technology infrastructure.

What is the difference between Computer Desktop vs Computer Support Specialist?

AspectComputer DesktopComputer Support Specialist
Primary RoleMaintains and repairs individual desktop computers and peripheralsProvides technical support and troubleshooting for computer systems and networks
Work EnvironmentOffice settings, repair shops, on-siteHelp desks, call centers, on-site or remote support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified, Network+
Employer UsageIT repair shops, corporate IT departmentsIT service providers, corporate IT support teams

While both roles involve working with computer systems, a Computer Desktop primarily focuses on maintaining and repairing individual desktop computers. In contrast, a Computer Support Specialist provides broader technical support, including troubleshooting software, hardware, and network issues across various systems. The roles often overlap but differ in scope and responsibilities.

What are popular job titles related to Computer Desktop jobs in Cleveland, OH? For Computer Desktop jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Computer Desktop jobs in Cleveland, OH look for? The top searched job categories for Computer Desktop jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Computer Desktop jobs? Cities near Cleveland, OH with the most Computer Desktop job openings:
Computer Desktop jobs near you
Infographic showing various Computer Desktop job openings in Cleveland, OH as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $46,325 per year, or $22.3 per hour.

IT Service Desk Specialist

UNION HOME MORTGAGE CORP

Strongsville, OH • On-site

Full-time

Re-posted 17 hours ago

Job description

The IT Service Desk Specialist is the primary contact for all external offices regarding technical support issues. The goal is to support, educate and train decentralized office employees on applications and technology to diminish recurring future support requests and make each employee feel well supported and comfortable with technology.

The position provides technical assistance and support for requests and incidents focusing heavily upon computer systems, software, hardware (including mobile devices). This position requires the ability to provide a response in person, in writing, or over the phone while sitting at a desk for long period of time.

At UHM, we understand diversity comes in many different forms. It's our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!


DUTIES & RESPONSIBILITIES

  • Provides support through astute troubleshooting methodology
  • Address a full range of customer needs, including troubleshooting, technical assistance, system usage support, password resets, etc.
  • Document each customer interaction in the ticketing system in a clear, concise, and understandable format
  • Train customers to facilitate the future state of self-service, utilizing technology
  • Research and resolve customer calls that require follow-up
  • Complies with documented processes and works towards meeting expected service levels
  • Maintain accountability for incident prioritization and resolution
  • Monitor assigned incidents to ensure adequate and timely resolution in accordance with service levels
  • Respond to initial phone calls in a fast paced, help desk environment
  • Provide insight and recommendations to improve efficiency and workflows

EDUCATION & EXPERIENCE

  • High school diploma or equivalent
  • 1+ year of experience in help desk or related IT field
  • 1+ year of experience in field requiring customers service skills
  • Familiarity with or experience in troubleshooting LAN hardware/software, desktop devices and end user applications on mid-range systems, cloud and mobile devices.

SKILLS REQUIRED

  • Ability to triage technical issues efficiently and effectively
  • Quick to learn new technologies and applications
  • Knowledge in relevant operating systems, languages, and environments
  • Great verbal and written communication skills
  • Positive working attitude, contributing as an individual and team member to accomplish goals
  • Strong analytical skills, decisiveness, and sound judgment
  • Knowledge of current and evolving information technologies, such as telecommunications, electronic data distribution networks and computers
  • Willing and able to work occasional holidays, weekends, and evenings
  • Ability to manage time and adapt to changes in workflow

This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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