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Computer Desktop Jobs in Cleveland, OH (NOW HIRING)

Micro Center

RETAIL COMPUTER TECHNICIAN

Mayfield, OH · On-site

$18 - $35/hr

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... to, desktops, laptops, mobile phones, TVs, and monitors * Assemble custom computers sold by our ...

TEKsystems

Pc Technician Support

Brook Park, OH

$17.50/hr

Finally, the ability to type, work from a computer monitor, communication (written and verbal) and read basic work instructions are a requirements. Skills Troubleshooting, Desktop, Windows 10, ...

TEKsystems

Pc Technician Support

Brook Park, OH

$17.50/hr

Finally, the ability to type, work from a computer monitor, communication (written and verbal) and read basic work instructions are a requirements. Skills Troubleshooting, Desktop, Windows 10, ...

Presrite Corporation

IT Help Desk

Cleveland, OH · On-site

$20 - $24/hr

... on desktop support. The successful candidate will maintain organizational policies, manage ... Responsible for the administration of enterprise computer systems, servers, and network ...

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Showing results 21-40

All JobsComputer Desktop JobsComputer Desktop Jobs in Cleveland, OH

Computer Desktop information

See Cleveland, OH salary details

$13

$22

$31

How much do computer desktop jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for computer desktop in Cleveland, OH is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $23.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer desktop support technician?

To thrive as a Computer Desktop Support Specialist, you need strong troubleshooting abilities, foundational knowledge of operating systems (like Windows and macOS), and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and hardware diagnostics software is common in this role. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for maintaining user productivity and ensuring reliable IT operations within organizations.

What are the typical collaboration dynamics for a computer desktop support technician within an organization?

Computer Desktop Support Technicians frequently interact with end users, IT team members, and sometimes vendors to resolve hardware and software issues. They often work as part of a help desk or IT support team, coordinating efforts to troubleshoot problems and ensure minimal downtime for staff. Effective communication and teamwork are essential, as technicians may need to escalate complex issues or work alongside network administrators and system engineers. This collaborative environment helps technicians learn from peers and develop a broader understanding of IT infrastructure, supporting career growth.

What is a computer desktop support technician?

Computer Desktop jobs refer to roles that focus on the installation, maintenance, troubleshooting, and support of desktop computers and related hardware and software within an organization. Professionals in these positions are often responsible for setting up new workstations, resolving technical issues, upgrading systems, and ensuring that employees' computers run smoothly and securely. These roles are essential in helping organizations maintain productivity and protect their technology infrastructure.

What is the difference between Computer Desktop vs Computer Support Specialist?

AspectComputer DesktopComputer Support Specialist
Primary RoleMaintains and repairs individual desktop computers and peripheralsProvides technical support and troubleshooting for computer systems and networks
Work EnvironmentOffice settings, repair shops, on-siteHelp desks, call centers, on-site or remote support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified, Network+
Employer UsageIT repair shops, corporate IT departmentsIT service providers, corporate IT support teams

While both roles involve working with computer systems, a Computer Desktop primarily focuses on maintaining and repairing individual desktop computers. In contrast, a Computer Support Specialist provides broader technical support, including troubleshooting software, hardware, and network issues across various systems. The roles often overlap but differ in scope and responsibilities.

What are popular job titles related to Computer Desktop jobs in Cleveland, OH? For Computer Desktop jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Computer Desktop jobs in Cleveland, OH look for? The top searched job categories for Computer Desktop jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Computer Desktop jobs? Cities near Cleveland, OH with the most Computer Desktop job openings:
Computer Desktop jobs near you
Infographic showing various Computer Desktop job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $46,325 per year, or $22.3 per hour.

End User Technical Support- Windows and Mac

Central Point Partners

Akron, OH • On-site

Other

Posted 4 days ago

Job description

Technology and Consulting in Akron OH

Flexible HOURS

Onsite at client sites at times

New client in Niles OH- may need to travel there at times

Will start Part Time and move to more full time hours

Needed ASAP

Contract to hire

Would be the only technical support for a very small company

21. hour Pay Rate

Position Summary

We are seeking a friendly, customer-focused Desktop Support Technician II to provide technical support for employees in a mixed Mac and Windows environment. This role is ideal for someone with solid desktop support experience who enjoys solving technical problems while delivering outstanding customer service.

Success in this role requires a balance of technical knowledge and interpersonal skills. The ideal candidate is patient, approachable, communicates clearly with users of all technical abilities, and takes ownership of issues from start to finish.

Key Responsibilities
  • Provide Level 2 technical support for Mac and Windows desktops, laptops, mobile devices, printers, and peripherals.
  • Troubleshoot hardware, software, operating system, and application issues.
  • Install, configure, and support macOS and Windows operating systems.
  • Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, Word, and Excel.
  • Set up and deploy new computers, monitors, mobile devices, and accessories.
  • Troubleshoot Wi-Fi, VPN, printer, and basic network connectivity issues.
  • Manage user accounts, password resets, and workstation provisioning.
  • Document support requests and resolutions using the organization''s ticketing system.
  • Escalate complex issues to senior IT staff when appropriate.
  • Maintain inventory of computer equipment and technology assets.
  • Participate in technology deployments, office moves, and hardware refresh projects.
  • Deliver timely, professional support both in person and remotely while maintaining a positive customer experience.
Required Qualifications
  • 1–3 years of desktop support, help desk, or technical support experience, or an equivalent combination of education and hands-on experience.
  • Experience supporting both macOS and Windows 10/11.
  • Comfortable installing, configuring, and troubleshooting Mac and Windows computers.
  • Familiarity with Microsoft 365 applications.
  • Basic understanding of networking concepts including Wi-Fi, VPN, TCP/IP, and printers.
  • Strong troubleshooting and analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities while maintaining a high level of customer service.
Preferred Qualifications
  • Experience supporting Apple hardware including MacBook Pro, MacBook Air, and iMac.
  • Familiarity with Apple Business Manager, Jamf, Kandji, or Microsoft Intune.
  • Experience with Active Directory or Microsoft Entra ID.
  • Experience using an IT service management platform such as ServiceNow, Freshservice, Jira, or Zendesk.
  • CompTIA A+, Apple Certified Support Professional (ACSP), or similar certifications are a plus.
Technical SkillsmacOS
  • Install, configure, and troubleshoot macOS
  • Support Apple hardware and peripherals
  • Perform software installations and updates
  • Basic knowledge of FileVault, Time Machine, and Apple ID management
Windows
  • Install, configure, and troubleshoot Windows 10 and Windows 11
  • Support Microsoft 365 applications
  • Configure printers, network connections, and user profiles
General IT Skills
  • Desktop and laptop hardware support
  • Basic networking and connectivity troubleshooting
  • Mobile device setup and support
  • Remote support tools
  • Ticket management and documentation
Customer Service & Professional Skills

The ideal candidate understands that delivering exceptional customer service is just as important as solving technical problems.

We are looking for someone who:

  • Builds trust and positive relationships with employees at all levels of the organization.
  • Communicates technical information in a clear, patient, and easy-to-understand manner.
  • Demonstrates empathy and professionalism when assisting users experiencing technical issues.
  • Takes ownership of support requests and follows through until issues are resolved.
  • Remains calm and composed in high-pressure or fast-paced situations.
  • Has a positive attitude and a genuine desire to help others.
  • Works collaboratively with teammates while also managing work independently.
  • Is dependable, organized, and accountable for meeting commitments.
  • Demonstrates curiosity and a willingness to learn new technologies and improve existing skills.
  • Maintains confidentiality and professionalism when handling sensitive information.

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