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Computer Assistant Jobs in Strathroy, ON (NOW HIRING)

United Refrigeration Inc.

Counterperson

London, ON

Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash ... Participate in the After Hours Emergency Call rotation to assist customers when the branch is ...

United Refrigeration Inc.

Counterperson

London, ON · On-site

Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash ... Participate in the After Hours Emergency Call rotation to assist customers when the branch is ...

Proax Technologies

Software Developer

London, ON · On-site

... computer systems and will collaborate with other team members to understand the Company needs. Job ... Preparing e-commerce website data (MySQL, SQL Server) * Assist with Epicor P21 related project ...

Proax Technologies Ltd

Software Developer

London, ON · On-site

... computer systems and will collaborate with other team members to understand the Company needs. Job ... Preparing e-commerce website data (MySQL, SQL Server) * Assist with Epicor P21 related project ...

Proax Technologies

Software Developer

London, ON · On-site

... computer systems and will collaborate with other team members to understand the Company needs. Job ... Preparing e-commerce website data (MySQL, SQL Server) * Assist with Epicor P21 related project ...

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All JobsComputer JobsComputer Assistant JobsComputer Assistant Jobs in Strathroy, ON

Computer Assistant information

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

Where can I work with basic computer skills?

Computer assistants and similar entry-level roles often require basic computer skills such as using office software, email, and internet browsing. These jobs can be found in various settings including offices, retail stores, healthcare facilities, and educational institutions, often with minimal certification requirements and standard working hours.

What is a computer assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are some common challenges faced by computer assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are the key skills and qualifications needed to thrive as a computer assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.
More about Computer Assistant jobs
What cities near Strathroy, ON are hiring for Computer Assistant jobs? Cities near Strathroy, ON with the most Computer Assistant job openings:
Computer Assistant jobs near you
Infographic showing various Computer Assistant job openings in Strathroy, ON as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution.

IT Technician - Head Office - London

OpenRoad Auto Group

London, ON • On-site

Full-time

Re-posted 10 days ago

Job description

DRIVING POSSIBILITIES

Position: IT Technician
Status: Full-Time

Dealership: Head Office - London, ON
Department: Information Technology

We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You'll Enjoy:

Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen, GMC

Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Tool Purchase Subsidy,Employer RRSP Matching

Internal and external, training & development opportunities for skill-development and growth

Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment

Comprehensive extended health and dental plan, tailored around Associate wellness

Recognition and Engagement Events!


ROLE & RESPONSIBILITIES:


  • Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware
  • Assist with troubleshooting and resolving technical problems for end-users in a timely manner.
  • Install, configure and maintain computer systems, peripherals and software
  • Perform the routine maintenance tasks, such as system updates and backups,equipment inventory, endpoint protection software.
  • Assist with onboarding and offboarding process for employees, including setting up the workstations and software.
  • Collaborate with senior IT staU to resolve complex issues and escalate whennecessary.
  • Document and track technical issues and resolutions using the ticketing system
  • Maintain and manage the CCTV system across all dealerships, including exportingfootage when requested.
  • Coordinate with external contractors/suppliers for computer peripheral repairs
  • Provide the first-level network support for onsite devices (Wireless AP, POS MediaPlayer, Router, Switch, etc.)
  • Manage phone system support, including adding, changing or deleting extensions
    and hardware.
  • Maintain accurate IT documentation through the change management process.
  • Deliver excellent customer service and maintain a positive relationship with end-users.
  • Participate in the on-call support after business hour.


KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:


  • Certificate or College Diploma in Information Technology, Computer EngineeringTechnology or related discipline
  • 2+ years experience in IT helpdesk/support experience in a multi-site environment
  • Strong problem-solving skills and ability to work independently under pressure
  • Excellent oral and written communication skills
  • Experience troubleshooting with Microsoft Windows OS, Microsoft Office and computer hardware
  • Solid understanding of networking knowledge including IPv4/IPv6, DHCP, and DNS.
  • Familiarity with MDM, virtualization technology (VMware), backup solutions (Veeam,Wasabi) is an asset.
  • A valid Ontario Driver's License (G).


We are Hiring!
This position is currently vacant, and we are actively hiring!


Internal Candidates MUST apply by filling out theInternal Endorsement Formon the Intranet. Failure to complete the form will cause a delay in your application.


We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.

Apply