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Computer Assistant Jobs in Olney, MD (NOW HIRING)

Axle

Computer Systems Analyst

Rockville, MD

Axle is seeking a Computer Systems Analyst to join our vibrant team at the National Institutes of ... Dependent Care Assistant Program (DCAP) * Transportation Reimbursement Account (TRN) Specific ...

Axle

Computer Systems Analyst

Rockville, MD · On-site

Axle is seeking a Computer Systems Analyst to join our vibrant team at the National Institutes of ... Dependent Care Assistant Program (DCAP) * Transportation Reimbursement Account (TRN) Specific ...

efcoforms

CAD Designing - CAD Designer 1

Laurel, MD

$27 - $37/hr

Equipment Support (20%) * Assist with equipment list setup and adjustments for assigned jobs ... Computer Skills : Proficiency in basic CAD software required. * Other Requirements : Mechanical ...

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All JobsComputer Assistant JobsComputer Assistant Jobs in Olney, MD

Computer Assistant information

See Olney, MD salary details

$34.3K

$49.4K

$65K

How much do computer assistant jobs pay per year?

As of Jun 9, 2026, the average yearly pay for computer assistant in Olney, MD is $49,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $56,800.00 per year, depending on experience, location, and employer.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

What are Computer Assistants?

Computer Assistants are professionals who provide technical support and assistance to users in using computer systems, software, and hardware. They may help with troubleshooting issues, installing and configuring programs, maintaining equipment, and ensuring that technology runs smoothly in an organization. Their role can also include answering user queries, training staff on software applications, and performing routine system maintenance. Computer Assistants are essential in keeping workplaces efficient and resolving technical problems quickly.

What Is a Computer Assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are some common challenges faced by Computer Assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are the key skills and qualifications needed to thrive as a Computer Assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.
More about Computer Assistant jobs
What are the most commonly searched types of Computer jobs in Olney, MD? The most popular types of Computer jobs in Olney, MD are:
What job categories do people searching Computer Assistant jobs in Olney, MD look for? The top searched job categories for Computer Assistant jobs in Olney, MD are:
What cities near Olney, MD are hiring for Computer Assistant jobs? Cities near Olney, MD with the most Computer Assistant job openings:
Computer Assistant jobs near you
Infographic showing various Computer Assistant job openings in Olney, MD as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,434 per year, or $23.8 per hour.

Computer Systems Analyst

Axle

Rockville, MD

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

(ID: 2026-2201)


Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).


Axle is seeking a Computer Systems Analyst to join our vibrant team at the National Institutes of Health (NIH) supporting the NCATS in Rockville, MD.


Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Paid Time Off and Paid Holidays
  • 401K match up to 5%
  • Educational Benefits for Career Growth
  • Employee Referral Bonus
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

Specific Requirements:

  • Work with internal stakeholders across research laboratories; determine needs and provide IT support for computerized systems supporting laboratory activities.

  • Install and configure scientific enterprise-level applications on end-user machines.

  • Work to provide continual operability of chemistry related software applications performing daily troubleshooting and maintenance.

  • Provide support to end-users, including troubleshooting and assistance.

  • Act as primary contact with software vendors to verify all licenses, upgrades, and patches are up to date and confirm compatibility with other software packages.

  • Involvement with ASPIRE program regarding the extraction, curation, and management of electronic notebook data.

  • System administrator for PerkinElmer Electronic Lab Notebook (ELN), ChemBioOffice Enterprise

  • (CBOE), CambridgeSoft ChemDraw, Mestrelab Mnova Suite.

  • Work with subject matter experts on the selection, implementation and support of software systems used by researchers.

  • Work with internal stakeholders and external vendors to improve laboratory operations and instrument data analysis.

  • Coordinate with IT support team, Informatics, and software vendors to ensure proper maintenance of applications and database servers, including patch installation, database migration, and system upgrades.

  • Coordinate with IT support to resolve hardware and software issues pertaining to the functions of scientific applications.

  • Coordinate and provide support and maintenance for front-end and back-end servers.

  • Deploy security measures to maintain integrity of systems and data.

Education:

  • Bachelor's degree in Information Technology, Computer Science or a related discipline

Experience:

  • Minimum ten (10) years of specialized experience

Responsibilities:

  • Work products and documents related to the needs of internal stakeholders across research laboratories and providing IT support for computerized systems supporting laboratory activities; collaborations with internal stakeholders and external vendors to improve laboratory operations and instrument

    data analysis.

  • Work products and documents related to selection, implementation and support of software systems used by researchers; verification of all licenses, upgrades, and patches are up to date and confirm compatibility with other software packages; coordination with IT support team, Informatics, and software vendors to ensure proper maintenance of applications and database servers, including patch installation, database migration, and system upgrades.

  • Work products and documents related to resolving hardware and software issues pertaining to the function of the scientific applications; providing support for front-end and back-end servers; deployment of security patches.

  • Work products and documents related to Involvement with ASPIRE program regarding the extraction, curation, and management of electronic notebook data.

  • Work products and documents related to system administration of PerkinElmer Electronic Lab Notebook (ELN),ChemBioOffice Enterprise (CBOE), CambridgeSoft ChemDraw, Mestrelab Mnova Suite. - Ad-Hoc

  • Work products and documents related to providing continual operability of chemistry related software applications performing daily troubleshooting and maintenance; installation and configuration of scientific enterprise-level applications on end-user machines; providing end-user support including troubleshooting and assistance.


Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.


The diversity of Axle's employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.


Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com


This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location.

Salary Range
$120,000—$130,000 USD