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Complex Director Jobs in High Point, NC (NOW HIRING)

High Point University

Community Director

High Point, NC · On-site

$22.25 - $30.25/hr

Experience in complex decision-making * Experience in supporting students of concern * Excellent ... Responsible for other responsibilities as directed by their supervisor and/or other Residence Life ...

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Complex Director information

See High Point, NC salary details

$20.6K

$84.1K

$141.3K

How much do complex director jobs pay per year?

As of Aug 22, 2026, the average yearly pay for complex director in High Point, NC is $84,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,841.00 and $107,101.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Complex Director?

To thrive as a Complex Director, you need strong leadership abilities, multi-property management experience, and a background in hospitality or property management, often supported by a bachelor’s degree in hospitality or business. Familiarity with property management systems (PMS), financial reporting tools, and revenue management software is typically required. Outstanding interpersonal skills, strategic thinking, and the ability to motivate teams set top candidates apart. These competencies are crucial to ensure operational excellence, maximize profitability, and deliver exceptional guest experiences across multiple properties.

How does a Complex Director typically balance overseeing multiple properties and ensuring consistent operational standards across sites?

A Complex Director is responsible for managing several properties within a portfolio, which requires strong organizational and leadership skills. To maintain consistency, they often establish standardized operating procedures, conduct regular site visits, and hold frequent meetings with property managers. Effective communication and delegation are key, as the director must coordinate with various department heads to align goals and address challenges promptly. This role demands adaptability, as each property may have unique needs, and success depends on fostering collaboration across teams while upholding overall brand and service standards.

What is the difference between Complex Director vs Project Manager?

AspectComplex DirectorProject Manager
CredentialsOften requires advanced degrees in management or industry-specific certificationsTypically holds a bachelor's degree; PMP certification common
Work EnvironmentOversees multiple projects or operations within a complex facility or organizationManages individual projects from initiation to completion
Industry UsageUsed in industries like healthcare, hospitality, or large-scale facilitiesCommon across various industries including construction, IT, and engineering

The Complex Director focuses on overseeing multiple interconnected projects or operations within a large organization, requiring strategic management skills. In contrast, a Project Manager handles specific projects, ensuring they meet goals, deadlines, and budgets. While both roles require strong leadership and organizational skills, the Complex Director's role is broader, often involving higher-level decision-making and coordination across departments.

What is a complex director?

A complex director is a managerial role responsible for overseeing multiple facilities or departments within a large organization, often in industries like hospitality, healthcare, or real estate. The position requires strong leadership, organizational skills, and the ability to coordinate operations across different units, typically involving strategic planning and staff management.

What job categories do people searching Complex Director jobs in High Point, NC look for?

The top searched job categories for Complex Director jobs in High Point, NC are:

What cities near High Point, NC are hiring for Complex Director jobs?

Cities near High Point, NC with the most Complex Director job openings:

Complex Director jobs near you
Infographic showing various Complex Director job openings in High Point, NC as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $84,108 per year, or $40.4 per hour.

Community Director

High Point University

High Point, NC • On-site

$22.25 - $30.25/hr

Full-time

Re-posted 7 days ago

High Point University rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

437th of 621 rated colleges and universities

Job description

The Office of Residence Life is seeking a self-motivated and driven student affairs practitioner with a passion for student development and residential experience. The applicant for this position is live-on, residing in a residence hall apartment within the assigned building. Successful candidates will be able to thrive in a fast-paced, collaborative environment with the ability to prioritize student safety and development of life skills. This position includes occasional evening and weekend commitments and rotating on-call responsibilities.
For additional information regarding this position, please contact Charlene Kilpatrick, Director of Residence Life at ckilpatr@highpoint.edu

Qualifications

Required

  • Bachelors degree
  • Experience in complex decision-making
  • Experience in supporting students of concern
  • Excellent communication, interpersonal skills and team building skills
  • Excellent organization and planning skills
  • Attention to detail
  • Ability to multi-task and set priorities
  • Capability to remain calm and make decisions in emergency situations

Preferred

  • Master's degree in Higher Education, Student Affairs, Counseling, or relevant field

Essential Functions:

Supervision

  • Selects, trains, and supervises Resident Assistants in assigned community
  • Assists with the on-boarding and training of student staff
  • Develops healthy one-on-one and teamwork dynamics to ensure proper oversight of residential community and residents
  • Facilitates on-going team building and staff development opportunities through staff meetings
  • Implements residential curriculum initiatives through management of student staff tasks

Community Development

  • In conjunction with student staff, develops activities designed to develop connections between residents
  • Coordinates the department's response to roommate conflicts and other resident concern
  • Ensures University social and housing regulations are understood and followed by students
  • Determines and administers discipline and sanctions for minor judicial infractionsthrough the University conduct process
  • Advises Community Residential Student Council in conjunction with Senior RA
  • Serves as an extension of the CARE team by providing support and serve as a resource for students of concern

Administrative and Facility Management

  • Conducts walk-throughs of community to ensure any maintenance, housekeeping, safetyproblems are identified,reported,and resolved
  • Conducts Health and Safety Inspections the Saturday before all long University breaks
  • Manages openings and closings of assigned building around opening and closing of each term
  • Coordinates the program budgets for the staff accounts
  • Manages the occupancy and assignment procedures and records
  • Ensures the proper management of keys
  • Maintains accuracy of various software systems such as Maxient, StarRez, eRezLife, etc.
  • Serves on two departmental committees

Crisis Response

  • Participates in year-round duty rotation to provide support to the residential population and determines appropriate actions/resources needed as outlined in the duty manual
  • Collaborates with on-call staff, Campus Enhancement, and Campus Security and Police for response to emergent situations
  • Maintains awareness of campus and community resources

Additional Responsibilities

  • Responsible for other responsibilities as directed by their supervisor and/or other Residence Life Leadership Team
  • Attends all meetings and events as designated by theAssistantVice President of Student Life, Senior Director of Housing and Residence Life, and/orDirector of Residence Life

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