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Competency Manager Jobs in Denton, NC (NOW HIRING)

CAVA

Asst General Manager

High Point, NC · On-site

As an AGM, you will beexpected to learn and master competency-based leadership and operationalskills. What You'll Do : * Assist the General Manager in managing daily restaurant operations, including ...

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Competency Manager information

See Denton, NC salary details

$28.5K

$102.8K

$116K

How much do competency manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for competency manager in Denton, NC is $102,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,100.00 and $114,500.00 per year, depending on experience, location, and employer.

What is a competency manager?

A Competency Manager is responsible for identifying, developing, and managing the skills and capabilities required for an organization’s workforce. They assess employee competencies, create training programs, and align skill development with business goals. Their role ensures that employees have the necessary expertise to meet company objectives and industry standards. Competency Managers often work closely with HR, leadership, and training teams to enhance workforce performance and career growth.

What are the key skills and qualifications needed to thrive as a competency manager?

A Competency Manager needs expertise in workforce development, learning and development strategies, and organizational assessment, often backed by a degree in HR, education, or a related field. Familiarity with Learning Management Systems (LMS), competency frameworks, and certifications like SHRM-CP or ATD-CPT is commonly required. Strong interpersonal skills, analytical thinking, and effective communication help drive cross-departmental initiatives and motivate employee growth. These skills are vital for successfully identifying skill gaps, implementing training programs, and ensuring organizational capability aligns with business goals.

What are the typical day-to-day responsibilities of a competency manager?

Competency Managers typically spend their days developing and maintaining competency frameworks, assessing workforce skills, and collaborating with department heads to identify training needs. They often coordinate training sessions, track employee progress through learning platforms, and analyze data to evaluate the effectiveness of development programs. Regular meetings with HR, team leaders, and subject matter experts ensure that competency standards are consistently aligned with evolving organizational objectives. This multifaceted role combines strategic planning with hands-on execution to foster a skilled and adaptable workforce.

What does a competency manager do?

A competency manager is responsible for developing, implementing, and maintaining competency frameworks within an organization. They identify key skills and behaviors required for roles, assess employee capabilities, and design training programs to address skill gaps, often using tools like competency models and assessment methods.
Competency Manager jobs near you

AVP Banking Center Manager (Branch Manager)

Bank OZK

Asheboro, NC

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Bank OZK rating

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.


Job Purpose & Scope

Responsible for effectively and enthusiastically managing the banking center, providing leadership, and setting high levels of accountability with team members. Cultivate and maintain positive working relationships with peers, business partners, and the community. Provide business development leadership and management. Lead by example and provide exceptional customer service at all times.


Essential Job Functions

  1. Manage branch staff, including daily supervision, interviewing and hiring, training, performance appraisals, career development, promotion and pay recommendations, and separations of direct reports. 

  2. Lead and engage associates in daily huddles to support relationship-building activities. 

  3. Generate growth that supports the bank’s goals by retaining, growing, and attracting clients. 

  4. Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners. 

  5. Ensure engagement in community activities to demonstrate community involvement and support, facilitate Bank branding/name recognition, and promote business development and staff recruitment efforts. 

  6. Model and coach daily activities, including opportunity spotting/referrals, client relationship building, account opening, lending, outbound business development activities, and lobby management. 

  7. Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud. 

  8. Manage the day-to-day operations of the banking center, executing strategic and tactical plans to ensure sound operational performance and effective audit results. 

  9. Proactively resolve client concerns in a timely, professional, and positive manner. 

  10. Maintain responsibility and accountability for banking center security for all employees occupying the banking center and ensure compliance with the bank’s security program, policies, and procedures. 

  11. Ensure regular and effective communication with banking center team members and regional leadership. 

  12. Ensure continuous improvement and engagement of the team through documented observational and trend-based coaching sessions. 

  13. Identify and recruit talent to build a highly effective team. 

  14. Model and champion the Bank’s standards for exceptional customer service. 

  15. Enthusiastically embrace, support, and model the bank’s values and mission. 

  16. Display a high degree of integrity, trustworthiness, and professionalism at all times. 

  17. Regularly exercise discretion and judgment in the performance of essential job functions. 

  18. Complete all essential training timely. 

  19. Maintain consistently good punctuality and attendance to work. 

  20. Demonstrate competency and accountability to maintain banking center operational standards, ensuring compliance with internal controls, operational procedures, and risk management. 

  21. Adhere to all Bank policies, procedures, and guidelines.


Knowledge, Skills & Abilities

  1. Knowledge of retail bank products and services 

  2. Knowledge of bank regulations, policies, procedures, and operational standards 

  3. Knowledge of business development techniques in a retail environment 

  4. Ability to demonstrate a continuous focus on quality, profitability, and efficiency in the pursuit of business growth 

  5. Ability to think strategically and translate goals into actionable, detailed, day-to-day execution. 

  6. Ability to manage, lead, and train team members effectively, inspiring them to meet business objectives

  7. Ability to demonstrate effective planning and organizational skills in a dynamic business environment. 

  8. Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition 

  9. Ability to communicate effectively both verbally and in writing 

  10. Ability to act as a team-oriented leader, capable of managing and thriving in a continually changing environment 

  11. Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail 

  12. Ability to maintain confidentiality 

  13. Ability to follow policy and procedure including safety and security procedures 

  14. Skill in identifying client needs to develop and grow business 

  15. Skill in using computer and Microsoft Office applications necessary to perform essential job functions


Basic Qualifications
  1. Bachelor’s degree or commensurate work experience required
  2. 2+ years’ retail client service and/or business development experience required
  3. 1+ year business development management/leadership experience strongly preferred
  4. Proven achievement of business growth goals and financial targets required
  5. Experience managing, leading and coaching professionals required
  6. Comprehensive knowledge of bank products/services and regulations required
  7. Valid driver’s license and good driving record required
  8. NMLS required

Job Expectations

Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation.

Note:   This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

#LI-JR1

#BCM


EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Qualifications:
  1. Bachelor’s degree or commensurate work experience required
  2. 2+ years’ retail client service and/or business development experience required
  3. 1+ year business development management/leadership experience strongly preferred
  4. Proven achievement of business growth goals and financial targets required
  5. Experience managing, leading and coaching professionals required
  6. Comprehensive knowledge of bank products/services and regulations required
  7. Valid driver’s license and good driving record required
  8. NMLS required
Education:UNAVAILABLEEmployment Type: FULL_TIME

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