Compensation Strategy Jobs in Michigan (NOW HIRING)

We are seeking an experienced Workers’ Compensation Claim Adjuster to manage a dedicated Ohio workers’ compensation client account while working hybrid out of our Okemos, MI branch office. This role is responsible for full cradletograve claims handling, including investigation, strategy development, medical management, reserving, and claim resolution within a fastpaced TPA environment.

Although the position is based in Michigan, the adjuster will handle Ohio workers’ compensation claims exclusively and partner closely with Ohiobased clients and internal teams. Prior Ohio WC experience is preferred; however, candidates with strong workers’ compensation adjusting backgrounds who demonstrate a willingness and ability to learn the Ohio jurisdiction are strongly encouraged to apply.

This role requires 1–2 trips annually to Cleveland, OH for client meetings, claim reviews, or training. The ideal candidate brings solid technical expertise, independent judgment, and the ability to manage a highvolume caseload while delivering exceptional service to clients and injured workers.

• 5+ years of workers’ compensation claims handling experience
• Ability to independently manage a full caseload of WC claims from initial report through resolution
• Strong knowledge of compensability investigation, medical management, reserving, and litigation oversight
• Experience interpreting state WC laws, benefit structures, and regulatory timelines
• Ability to communicate effectively with injured workers, employers, attorneys, medical providers, and client representatives
• Strong documentation, organization, and timemanagement skills
• Ability to consistently meet deadlines and quality standards in a fastpaced environment
• Proficiency with claim management software and Microsoft Office
• Ability to exercise sound, defensible judgment and maintain professionalism under pressure

• Experience working within a TPA environment is helpful
• Bachelor’s degree is preferred but not required.
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Why You’ll Love Working Here

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

How We Measure Success 

 At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:  

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions
• Compliance & audit performance – adherence to jurisdictional and client standards
• Timeliness & accuracy – purposeful file movement and dependable execution
• Client partnership – proactive communication and strong follow-through
• Professional judgment – owning outcomes and solving problems with integrity
• Cultural alignment – believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Lead with transparency We build trust by being open and listening intently in every interaction.
• Perform with integrity We choose the right path, even when it is hard.
• Chase excellence We set the bar high and measure our success. What gets measured gets done.
• Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come when our clients succeed. 

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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