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Community Success Manager Jobs in Virginia (NOW HIRING)

Thalhimer Multifamily

Community Manager

Hampton, VA · On-site

$58K - $70K/yr

Community Manager at Fox Hill Village in Hampton, VA. Thalhimer is excited to offer a unique career ... success is our priority. As a part of our team, you will play a pivotal role in enhancing the ...

Thalhimer Multifamily

Community Manager

Hampton, VA · On-site

$58K - $70K/yr

Community Manager at Fox Hill Village in Hampton, VA. Thalhimer is excited to offer a unique career ... success is our priority. As a part of our team, you will play a pivotal role in enhancing the ...

Envolve

Community Manager

Ashland, VA · On-site

We are a company whose success is measured by our residents' satisfaction in making their apartment ... DESCRIPTION: The Community Manager is responsible for the overall performance of their assigned ...

Envolve

Community Manager

Williamsburg, VA · On-site

$58K - $60K/yr

We are a company whose success is measured by our residents' satisfaction in making their apartment ... Description: The Community Manager is responsible for the overall performance of their assigned ...

Envolve

Community Manager

Midlothian, VA · On-site

$44K - $45K/yr

We are a company whose success is measured by our residents' satisfaction in making their apartment ... We are currently searching for a Community Manager to work at Old Hundred Trace Apartments in ...

Asset Living

Community Manager

Fredericksburg, VA · On-site

Join a workplace where success is a collective journey and leadership is a shared responsibility. COMMUNITY MANAGER The Community Manager is responsible for overseeing the entire operations of a ...

Asset Living

Community Manager

Roanoke, VA · On-site

Join a workplace where success is a collective journey and leadership is a shared responsibility. COMMUNITY MANAGER The Community Manager is responsible for overseeing the entire operations of a ...

Fairstead ESC LLC

Community Manager

Virginia Beach, VA · On-site

The Community Manager is responsible for managing the day-to-day operations, all on-site compliance ... key to Fairstead's success. Being an equal opportunity employer is a central tenet of our ...

Woda Cooper Companies

Community Manager

Hopewell, VA · On-site

Community Manager Freedman Point DUTIES/RESPONSIBILITIES * Maintain positive interactions with ... success is not only measured in dollars and cents, but in lives changed. With a development ...

Fairstead ESC LLC

Community Manager

Virginia Beach, VA · On-site

The Community Manager is responsible for managing the day-to-day operations, all on-site compliance ... key to Fairstead's success. Being an equal opportunity employer is a central tenet of our ...

Woda Cooper

Community Manager

Hopewell, VA · On-site

Community Manager Freedman Point DUTIES/RESPONSIBILITIES * Maintain positive interactions with ... success is not only measured in dollars and cents, but in lives changed. With a development ...

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All JobsCommunity Success JobsCommunity Success Manager JobsCommunity Success Manager Jobs in Virginia

Community Success Manager information

See Virginia salary details

$30.7K

$58.4K

$91.7K

How much do community success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for community success manager in Virginia is $58,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $66,400.00 per year, depending on experience, location, and employer.

What is a community success manager?

Community Success Managers are professionals responsible for fostering positive relationships within a company's online or offline community. They engage with members, provide support, gather feedback, and help ensure users have a satisfying experience. Their role often includes organizing events, moderating discussions, and collaborating with other teams to address community needs. Ultimately, they work to build loyalty and drive the overall growth and health of the community.

How does a community success manager typically collaborate with cross-functional teams to enhance member engagement?

Community Success Managers often work closely with marketing, product, and customer support teams to develop and execute strategies that boost member engagement. They gather feedback from the community, share insights with relevant departments, and help tailor initiatives or content to better meet member needs. This collaborative approach ensures that community programs align with broader organizational goals, driving both satisfaction and retention. Regular meetings and transparent communication are key aspects of successful cross-team collaboration in this role.

What are the key skills and qualifications needed to thrive as a community success manager, and why are they important?

To thrive as a Community Success Manager, you need strong communication, conflict resolution, and community engagement skills, often supported by a degree in communications, marketing, or a related field. Familiarity with community management platforms, CRM systems, and analytics tools is typically required. Empathy, leadership, and problem-solving abilities set outstanding professionals apart in this role. These skills are essential for fostering active, positive communities that drive brand loyalty and user retention.

What is the difference between Community Success Manager vs Customer Success Manager?

AspectCommunity Success ManagerCustomer Success Manager
Required CredentialsTypically requires a background in community management, communications, or related fields; certifications in community engagement are a plus.Often requires a degree in business, marketing, or related fields; certifications in customer success or account management are common.
Work EnvironmentFocuses on managing online communities, social platforms, and fostering engagement.Works directly with clients to ensure product adoption and satisfaction, often in a corporate setting.
Employer & Industry UsageUsed by tech companies, SaaS providers, and organizations emphasizing community building.Common across SaaS, tech, and service industries focusing on client retention.

The Community Success Manager primarily concentrates on building and nurturing online communities and engagement, while the Customer Success Manager focuses on maintaining client relationships and ensuring product success. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Community Success Manager jobs in Virginia?

For Community Success Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Community Success Manager jobs in Virginia look for?

The top searched job categories for Community Success Manager jobs in Virginia are:

What cities in Virginia are hiring for Community Success Manager jobs?

Cities in Virginia with the most Community Success Manager job openings:

Community Success Manager jobs near you

Community Manager

Thalhimer Multifamily

Hampton, VA • On-site

$58K - $70K/yr

Full-time

Re-posted 4 days ago

Job description

Exciting Career Opportunity: Community Manager at Fox Hill Village in Hampton, VA. Thalhimer is excited to offer a unique career opportunity with our Thalhimer Multifamily team. We are actively seeking a Community Manager at Fox Hill Village to oversee daily operations in the vibrant Hampton  area. If you are an experienced, driven, and highly motivated individual with a passion for property management, this could be the perfect role for you.Why Join Us?At Thalhimer, we pride ourselves on fostering an environment where hard work is celebrated, and your success is our priority. As a part of our team, you will play a pivotal role in enhancing the resident experience, managing operations, and contributing to the growth of our multifamily properties.What We're Looking For:The ideal candidate is an enthusiastic, team-oriented individual with strong leadership qualities and the ability to work independently and adapt to a fast-paced environment. We value self-starters who are detail-oriented and have a keen eye for identifying areas for improvement while providing exceptional customer service.Key Qualifications:A Bachelor's degree from an accredited college or university, or 5+ years of experience in property management.Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with property management software.Strong multitasking and problem-solving abilities.Exceptional attention to detail and organizational skills.Flexible, dependable, and eager to contribute in a dynamic work environment.A customer-centric mindset with the ability to relate to people and provide excellent service.Your Responsibilities:As the Community Manager, you will be responsible for overseeing all aspects of the community's operations, including:Managing leasing, marketing, and maintenance activities.Overseeing the turnover and punch-list process with contractors to ensure a seamless transition for new residents.Preparing Weekly and Monthly Financial ReportingProviding a high level of customer service, ensuring all resident needs are met promptly.Leading marketing efforts, including online advertising, print media, and community outreach.Responding to all rental inquiries and tracking prospects with regular reports to the corporate office.Managing both accounts payable and accounts receivable.Ensuring leases are executed in accordance with corporate policy and VRLTA regulations.Managing the maintenance staff to ensure timely completion of work orders, unit inspections, and preparing units for occupancy.Overseeing property expenditures to ensure adherence to the budget.Implementing and managing renewal programs to maintain tenant satisfaction.Organizing and maintaining tenant files, ensuring they are neat and up-to-date.Ensuring clear communication with tenants and maintaining a strong community presence.Regularly inspecting the property and walking the community to maintain its appeal.Planning and hosting resident events to foster a sense of community.Conducting market surveys and making recommendations for rent adjustments or concessions as needed.What Makes You a Great Fit:If you are proactive, passionate about property management, and committed to delivering outstanding service, you'll thrive in this role. Your ability to manage multiple priorities, engage with residents, and elevate the community experience will make a real difference!Ready to Make an Impact?If you are ready to bring your expertise and enthusiasm to our team, we encourage you to apply today! Join Thalhimer and become a key part of a thriving, innovative, and community-focused organization.Thalhimer is an Equal Opportunity Employer. What Does Success Look Like? An exceptional Community Manager is a team captain-confident, organized, and highly collaborative. You'll succeed in this role by demonstrating ownership, proactive planning, and a deep commitment to resident experience. You should be detail-oriented, tech-savvy, and resilient with strong leadership, coaching, and time management skills. You thrive under pressure and know how to lead through challenge with honesty, urgency, and a solutions-focused mindset.
Job Posted by ApplicantPro