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Community Success Manager Jobs in Virginia (NOW HIRING)

YES Communities

Community Manager

Evington, VA · On-site

$60K - $65K/yr

  • Medical

  • Life

  • Retirement

Community Manager Reports To: Regional Manager About YES: Founded in 2008, YES Communities has ... You must be able to make executive decisions when it comes to financial success and the overall ...

yes

Community Manager

Evington, VA

Community Manager Reports To: Regional Manager About YES: Founded in 2008, YES Communities has ... You must be able to make executive decisions when it comes to financial success and the overall ...

Thalhimer Multifamily

Community Manager

Newport News, VA · On-site

$60K - $70K/yr

Community Manager at Lexington Commons in Newport News, VA!Thalhimer is excited to offer a unique ... success is our priority. As a part of our team, you will play a pivotal role in enhancing the ...

Thalhimer Multifamily

Community Manager

Henrico, VA · On-site

$70K - $85K/yr

Community Manager at The Regent in Richmond, VA!Thalhimer is excited to offer a unique career ... success is our priority. As a part of our team, you will play a pivotal role in enhancing the ...

Thalhimer Multifamily

Community Manager

Richmond, VA · On-site

$70K - $85K/yr

Community Manager at The Regent in Richmond, VA! Thalhimer is excited to offer a unique career ... success is our priority. As a part of our team, you will play a pivotal role in enhancing the ...

Thalhimer Multifamily

Community Manager

Newport News, VA · On-site

$60K - $70K/yr

Community Manager at Lexington Commons in Newport News, VA! Thalhimer is excited to offer a unique ... success is our priority. As a part of our team, you will play a pivotal role in enhancing the ...

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Showing results 21-40

All JobsCommunity Success JobsCommunity Success Manager JobsCommunity Success Manager Jobs in Virginia

Community Success Manager information

See Virginia salary details

$30.7K

$58.4K

$91.7K

How much do community success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for community success manager in Virginia is $58,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $66,400.00 per year, depending on experience, location, and employer.

What is a community success manager?

Community Success Managers are professionals responsible for fostering positive relationships within a company's online or offline community. They engage with members, provide support, gather feedback, and help ensure users have a satisfying experience. Their role often includes organizing events, moderating discussions, and collaborating with other teams to address community needs. Ultimately, they work to build loyalty and drive the overall growth and health of the community.

How does a community success manager typically collaborate with cross-functional teams to enhance member engagement?

Community Success Managers often work closely with marketing, product, and customer support teams to develop and execute strategies that boost member engagement. They gather feedback from the community, share insights with relevant departments, and help tailor initiatives or content to better meet member needs. This collaborative approach ensures that community programs align with broader organizational goals, driving both satisfaction and retention. Regular meetings and transparent communication are key aspects of successful cross-team collaboration in this role.

What are the key skills and qualifications needed to thrive as a community success manager, and why are they important?

To thrive as a Community Success Manager, you need strong communication, conflict resolution, and community engagement skills, often supported by a degree in communications, marketing, or a related field. Familiarity with community management platforms, CRM systems, and analytics tools is typically required. Empathy, leadership, and problem-solving abilities set outstanding professionals apart in this role. These skills are essential for fostering active, positive communities that drive brand loyalty and user retention.

What is the difference between Community Success Manager vs Customer Success Manager?

AspectCommunity Success ManagerCustomer Success Manager
Required CredentialsTypically requires a background in community management, communications, or related fields; certifications in community engagement are a plus.Often requires a degree in business, marketing, or related fields; certifications in customer success or account management are common.
Work EnvironmentFocuses on managing online communities, social platforms, and fostering engagement.Works directly with clients to ensure product adoption and satisfaction, often in a corporate setting.
Employer & Industry UsageUsed by tech companies, SaaS providers, and organizations emphasizing community building.Common across SaaS, tech, and service industries focusing on client retention.

The Community Success Manager primarily concentrates on building and nurturing online communities and engagement, while the Customer Success Manager focuses on maintaining client relationships and ensuring product success. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Community Success Manager jobs in Virginia?

For Community Success Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Community Success Manager jobs in Virginia look for?

The top searched job categories for Community Success Manager jobs in Virginia are:

What cities in Virginia are hiring for Community Success Manager jobs?

Cities in Virginia with the most Community Success Manager job openings:

Community Success Manager jobs near you

Customer Success Manager (East Coast Remote)

Motorola Solutions

Richmond, VA • On-site

$120K - $135K/yr

Other

Medical, Dental, Retirement

Re-posted 21 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

19th of 159 rated electronics manufacturers

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewNoggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system. Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations.Job Description

We are seeking a highly motivated and experienced Customer Success Manager to drive customer satisfaction, retention, and engagement. In this role, you will engage with customers post-sale, ensuring user adoption and the achievement of critical goals through a proactive Customer Success Plan. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

Responsibilities:

  • Develop and execute tailored Customer Success Plans to drive user adoption, satisfaction, and retention.

  • Build trusted advisor relationships with customers, establishing yourself as a strategic partner.

  • Collaborate with customers to define goals, set key performance indicators, and track progress.

  • Develop a deep understanding of the Noggin enterprise software platform to assist clients in driving additional value.

  • Leverage CRM tools (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, ChurnZero) to monitor and manage customer engagement.

Qualifications:

  • 4+ years of experience in customer advocacy, sales, engineering, or project management.

  • Proficiency in CRM software and Customer Success platforms.

  • Experience with B2B congratulable SaaS platforms

  • Ability to obtain necessary background clearance as required by customers.

  • Strong communication and relationship-building skills, with a customer-focused mindset.

Target Base Salary Range:$120,000 USD - $135,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Note: Candidate must be located on the East Coast.

#LI-MP2
#LI-REMOTE

Basic Requirements

  • Bachelors degree with 4+ years of experience in customer advocacy, sales, engineering, and/or project management.

  • AND 3+ years experience with a CRM software

  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel RequirementsUnder 10%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.

What Motorola Solutions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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