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Community Service Counselor Jobs (NOW HIRING)

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Community Service Counselor information

What is the difference between Community Service Counselor vs Social Worker?

AspectCommunity Service CounselorSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related fieldOften requires a bachelor's or master's degree in social work or related field, with licensure in many cases
Work EnvironmentCommunity agencies, schools, correctional facilities, or healthcare settingsHospitals, community agencies, schools, government programs
Employer & IndustryNonprofits, government agencies, healthcare providersPublic and private social service organizations, healthcare, government

Community Service Counselors and Social Workers share similar educational backgrounds and work environments, often serving in community-based settings. However, social workers typically have more advanced credentials and broader responsibilities, including case management and advocacy. Both roles aim to support individuals and communities, but social workers often have a wider scope of practice and licensure requirements.

What are some examples of community service opportunities?

Community Service Counselors often facilitate a variety of community service opportunities such as volunteering at local shelters, organizing neighborhood clean-up events, and coordinating youth mentorship programs. These roles require strong communication and organizational skills and may involve working with community organizations or government agencies. Engaging in these activities helps build community connections and supports local needs.

What does a community service counselor do in the community?

A community service counselor helps individuals by providing guidance, support, and resources to address personal, social, or behavioral issues. They often work with clients to develop plans for rehabilitation, connect them with community programs, and promote positive social engagement, typically requiring strong communication skills and relevant certifications. Their work environment is usually community centers, social service agencies, or correctional facilities.

What cities are hiring for Community Service Counselor jobs?

Cities with the most Community Service Counselor job openings:

What states have the most Community Service Counselor jobs?

States with the most job openings for Community Service Counselor jobs include:

What are popular job titles related to Community Service Counselor jobs?

For Community Service Counselor jobs, the most frequently searched job titles are:

Infographic showing various Community Service Counselor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Family Service Counselor

Cocoa, FL

Full-time

Re-posted 6 days ago


Key responsibilities

  • Make at need cemetery arrangements and sell pre-need arrangements to client families.

  • Respond to client inquiries, develop understanding of family needs, and provide personalized service to build trust and satisfaction.

  • Collaborate with funeral directors, location managers, and staff to ensure seamless service and support families throughout the process.


Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services


Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

JOB RESPONSIBILITIES

Lead Generation

  • Holds self-accountable for prospecting a minimum of 1-2 hours each day
  • Obtains referrals from families served by the location
  • Networks and builds community and civic relationships
  • Explains and presents presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family’s unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Shares family concerns with rest of the SCI team

MINIMUM REQUIREMENTS

Education

  • High school diploma or equivalent
  • 1-2 years of college or an equivalent of education and experience

Experience

  • High school equivalency and 1-2 years of college or an equivalent of education and experience
  • 1-2 years of customer service or sales industry experience preferred

Licenses

  • Current state/province issued driver’s license with an acceptable driving record
  • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

  • Must be able to pass the Company’s internal presentation certification within thirty days of hire
  • Ability to work a number of evenings and or weekends every month
  • Ability to drive frequently
  • Ability to obtain and maintain an insurance license if required by state/province
  • Flexible hours but, at times must have the ability to work up to 12 hours in a day
  • Ability to treat others with empathy and respect
  • Knowledge of computers and some software
  • Customer service skills
Postal Code: 32927 Category (Portal Searching): Sales Job Location: US-FL - Cocoa

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.


What Service Corporation International employees say

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