Community Service Counselor Jobs in Freeport, IL

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose:  Facilitate, coordinate and supervise all clinical components of the Rosecrance on Emergency Services program.  Provide and monitor continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.  Participate as a team member in the delivery of mental health treatment services to clients and their families and facilitate the issues of recovery into their daily living situations. 

Qualifications/Basic Job Requirements:

• Master’s Degree in Psychology, Counseling, Social Work or related field, or a Registered Nurse with a Bachelor’s Degree.
• Must qualify as a LPHA as defined by the Illinois Department of Mental Health Rule 132 within one year of offer.
• Minimum of one year of direct clinical supervision of professionals engaged in group, family and individual counseling or an equivalent combination of education, training and experience
• Proven proficiency and expertise in clinical skills, demonstrated through successful application in healthcare settings
• Competence in using common computer applications such as word processing, spreadsheet, and presentation software.
• Strong written skills for timely and accurate documentation completion
• Ability to present and coordinate lectures for clients, parents, staff, or community organizations
• Self-starter with ability to work independently
• Proficient collaborator with a strong aptitude for teamwork
• Valid driver’s license and ability to meet agency insurance requirements
• Personal transportation required
• Belief in the mission and vision of Rosecrance 

Essential Responsibilities:

1. Adhere to prescribed work hours set by leadership, with readiness for additional                  hours  as needed and on-call availability.
2. Provide comprehensive supervision for assigned team members, encompassing orientation, training, conducting regular supervisory meetings with constructive feedback, coordinating scheduled evaluations, and implementing disciplinary interventions as necessary.
3. Provide oversight and direction to assigned community-based teams.
4. Provide clinical supervision to team members.
5. Conduct clinical review of treatment planning for clients and ensure completion, review, and signing of all required clinical documentation.
6. Ensure that individual and group census numbers are within required fidelities.
7. Provide individual, family, and group intervention services as needed.
8. Provide case management and group coverage when needed.
9. Act as point person when assigned
10. Facilitate team meetings and case reviews
11. Provide guidance and clinical supervision to the assigned team in conjunction with ongoing supervision provided by leadership.
12. Become familiar with all related state and county contracts, and complete monthly reports as required.
13. Ensure that client service records are maintained consistent with all licensing, accreditation and funder requirements.
14. Present and coordinate lectures for clients, parents, staff, and community resources as needed
15. Assist in leadership of the weekly clinical team meetings.
16. Provide administrative back up for on-call.
17. Serve as a member of the Administrative Team and participate in all team meetings and activities.
18. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
19. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
20. Deliver exceptional customer service consistently to every customer.
21. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

Physical Requirements/Percentage of Work Time:

1. Vision:  Must be able to read clinical documentation, policies and procedures and other written materials  75-100%
2. Hearing:  Must be able to hear well enough to communicate with clients within an individual, group or family setting  0-24%;  communicate with coworkers 75-100%;  communicate on the telephone with a variety of individuals  50-75%
3. Standing/Walking/Mobility:  Must have mobility between departments within the facility 25-49%
4. Climbing/Stooping/Kneeling:  0-24%
5. Lifting/Pulling/Pushing:  Must exert up to 20 pounds of force occasionally and/or up to 5 pounds of force frequently to lift or move objects  25-49%
6. Fingering/Grasping/Feeling:  Must be able to finger keyboard for computer work and phone equipment for placing/receiving calls  50-74%
7. Sitting:  Must be able to sit for prolonged periods of time when participating in meetings, client care, etc.  50-74%

Schedule: Monday-Friday 830a-5p

• Shift: 1st

Work Location

Rosecrance Ware Center – Rockford, IL

• Work Mode: Onsite 

Compensation & Rewards

• Starting Base Pay: $33.68 
• Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).