As a community relations officer, your job is to manage the relationship your company has with community members and other local organizations. In your role as CRO, you may serve as a central point of contact for non-employees, help develop and run outreach programs, and manage support staff. You use community psychology to help create a positive and welcoming atmosphere for the business. Fulfilling the responsibilities and duties of a community relations officer requires interpersonal skills. Similar job titles include community relations specialist or manager.