Community Relations Associate Jobs in Boston, MA

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?

About The Role

FTI Consulting's Corporate functions provide support to our client service professionals, so they are able meet and exceed the needs of our clients. Professionals within our Marketing and Communications, Information Technology, Finance and Accounting, Human Resources, Office Infrastructure, Legal, and Real Estate teams are dedicated to working together and delivering world class support across our global community.

We are seeking an experienced and strategic professional to join our Employee Relations global team as the Senior Associate of Employee Relations. In this key role, you will be responsible for providing support to the Employee Relations (ER) function by assisting with global ER cases, conducting investigations, supporting performance management processes, and ensuring compliance with HR policies and employment laws. This role requires sound judgement, escalating complex issues appropriately, and partnering with HRBPs, business leaders, legal counsel, and employees to resolve ER matters. The ideal candidate will possess a strong background in investigating a variety of employee relations issues. They are an effective interviewer, active listener, and a strong communicator. You will be responsible for overseeing and managing employee relations initiatives across our organization. The Senior Associate, Employee Relations will work under the general direction of the Director of Employee Relations to implement, and administer company-wide ER practices and programs. Remote eligible position.

What You'll Do

• Ensure consistency in ER practices across different regions and countries

• Lead end-to-end global employee relations investigations, including intake, interviews, note-taking, evidence collection and analysis, findings development, and stakeholder follow-up, across matters involving discrimination, harassment, and policy violations

• Objectively debrief HRBPs and leadership on investigation findings

• Prepare comprehensive investigation reports and make recommendations on corrective action

• Maintain timely and accurate documentation of ER matters by logging, tracking, and filing cases within the case management system

• Review and update ER policies to ensure compliance with global employment laws and regulations

• Serve as an ER expert, providing consultation and guidance to HRBPs and business leaders on best practices and ensure consistency in policy application

• Partner with HRBPs in delivering disciplinary conversations including involuntary terminations

• Serve as ER lead for sensitive HR-for-HR employee relations matters

• Administer employment-related training to management team

• Manage FTI's online harassment training program

• Process FTI's compliance reporting obligations including Non-Discrimination Plans, state-specific pay data reporting, and Federal Regulatory Reporting Requirements (EEO1, VETS 4212)

• Manage internal and external regulatory audits to completion

• Support the ADA interactive process by partnering with the Leave Management Team, employees, and managers to gather information, clarify restrictions, and facilitate next step communication

• Assist with evaluating leave-related issues requiring ER involvement

• Partner on various projects with Compliance, Learning and Development, HR Service Center, Payroll, Compensation, and other functional areas as needed

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Qualifications:

• Bachelor's Degree in Human Resources, Business or a related field of study
• 3+ years of post-graduate experience in employee relations with a global focus
• Ability to travel to clients and FTI office(s) as needed
• Applicants must be currently authorized to work in the United States on a full-time basis; this position will not sponsor applicant for work visas.

Preferred Qualifications:

• Knowledge of global employment laws and regulations
• Strong conflict resolution and investigative skills
• AWI-CH certification

#LI-EB2

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation
Minimum Pay: $89,000
Maximum Pay: $147,500
Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications.