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Community Moderator Jobs in Chicago, IL (NOW HIRING)

UCAN

Safe Passage Community Watcher

Chicago, IL · On-site

Safe Passage Community Watcher Department: Violence Intervention & Prevention Services (VIPS) Reports to: Senior Program Manager CDPH NL Position Objective and Summary: The Community Watcher is ...

Marmon

Director of Product Management

Carol Stream, IL · Hybrid

$241K - $252K/yr

... communities we serve. We are in search of a Director of Product Management (Food) that has the ... Excellent facilitator and moderator can bridge the gap between technology and product across all ...

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Community Moderator information

See Chicago, IL salary details

$13

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How much do community moderator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for community moderator in Chicago, IL is $30.22, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $35.48 per hour, depending on experience, location, and employer.

What is a community moderator?

Community moderators are individuals responsible for overseeing online forums, social media groups, or other digital communities to ensure that conversations remain respectful, safe, and compliant with the platform's guidelines. They monitor content, manage disputes, remove inappropriate posts, and often serve as a liaison between the community and platform administrators. Moderators play a key role in fostering a positive environment and encouraging productive engagement among members.

What are the key skills and qualifications needed to thrive as a community moderator?

To thrive as a Community Moderator, you need strong communication skills, conflict resolution abilities, and a good understanding of community guidelines, often supported by prior experience in online forums or social media management. Familiarity with moderation tools, content management systems, and analytics platforms is typically required. Patience, impartiality, and problem-solving skills help moderators effectively manage discussions and foster a positive environment. These competencies are crucial for maintaining safe, engaging, and respectful online communities.

How do community moderators typically handle conflicts or disputes between members in online communities?

Community Moderators are responsible for maintaining a positive and respectful environment. When conflicts arise, moderators generally follow established guidelines, mediate discussions, and enforce community rules impartially. They often use de-escalation techniques, communicate privately with involved parties, and may issue warnings or temporary bans if necessary. Collaborating with other moderators is common to ensure consistency and fairness in decision-making.

What is the difference between Community Moderator vs Content Moderator?

AspectCommunity ModeratorContent Moderator
Required CredentialsBasic online community management skills, sometimes certifications in online moderationSimilar credentials, often with familiarity in content policies
Work EnvironmentOnline platforms, social media, forumsOnline platforms, social media, forums
Employer & Industry UsageSocial media companies, online communities, gaming platformsMedia companies, social media platforms, online marketplaces
Search & Comparison IntentHigh overlap in job functions and industry usageSimilar roles but more focused on content review rather than community engagement

Community Moderators focus on managing online communities, engaging with users, and enforcing community guidelines. Content Moderators primarily review and remove inappropriate content to ensure platform compliance. While both roles require similar skills and work environments, Community Moderators emphasize community engagement, whereas Content Moderators concentrate on content quality and policy enforcement.

How do I become a community moderator?

To become a community moderator, candidates typically need strong communication skills, a good understanding of the community's rules, and experience in online moderation or related roles. Many positions require familiarity with moderation tools and the ability to handle conflicts professionally, often gained through volunteering or previous moderation experience.

How much do community moderators make?

Community moderators typically earn between $10 and $20 per hour, with pay varying based on the platform, experience, and whether they are volunteers or paid employees. Paid moderators working for companies or large online communities may earn a salary ranging from $25,000 to $50,000 annually, often requiring skills in communication and platform-specific tools.

What are the most commonly searched types of Community Moderator jobs in Chicago, IL?

The most popular types of Community Moderator jobs in Chicago, IL are:

What are popular job titles related to Community Moderator jobs in Chicago, IL?

For Community Moderator jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Community Moderator jobs in Chicago, IL look for?

The top searched job categories for Community Moderator jobs in Chicago, IL are:

Community Moderator jobs near you
Infographic showing various Community Moderator job openings in Chicago, IL as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $62,866 per year, or $30.2 per hour.

Safe Passage Community Watcher

UCAN

Chicago, IL • On-site

Full-time

Retirement

Re-posted yesterday

Job description

Position Title: Safe Passage Community Watcher
Department: Violence Intervention & Prevention Services (VIPS)
Reports to: Senior Program Manager CDPH NL

Position Objective and Summary:
The Community Watcher is posted on community streets and intersections to provide safe passage for students. Students and families are engaged to increase safety to and from school and to essentially improve student attendance, which may lead to increased academic achievement.

DOES NOT AFFECT: PUBLIC HOUSING/ SOCIAL SECURITY BENEFITS/ MEDICAID OR RETIREMENT INCOME.

Essential Functions and Responsibilities:

  • Conduct daily monitoring of streets and intersections around community schools.
  • Ensure safety of students by identifying potential conflicts and working collaboratively with community resource networks to diffuse situations.
  • Support student attendance by encouraging them to attend daily and support their families by ensuring a safe passage.
  • Build relationships with community residents by increasing their awareness of the safe- passage program and engaging them whenever possible.
  • Act as Mandated Reporter.

Professionalism and Work Conduct

  • Behaves with integrity, self-control, demonstrates high ethical standards, and displays a positive image of UCAN.
  • Act in a professional manner always and maintains appropriate boundaries with clients.
  • Demonstrates accountability for results and keeps commitments to others.
  • Reports to work, meetings, training, and job-related activities prepared and as scheduled.
  • Demonstrates openness and respect for cultural and socioeconomic characteristics of clients and coworkers.
  • Accepts feedback and ideas from supervisor and other team members as well as being constructive when giving feedback and ideas to others.
  • Discusses alternative problem solving and is receptive to new ideas and ways of doing things.

Professional Development

  • Attends regular supervision, team meetings, required training, and other professional workshops to enhance job skills.
  • Sets annual developmental goals with supervisor to meet learning needs and interests, while also enhancing job performance and skills.
  • Performs other related tasks as required or assigned.

Education /Job Experience/Certification:

  • High school diploma or GED preferred.
  • Valid government issued identification.

Special Knowledge and Qualifications:

  • Knowledge of North Lawndale Community resources preferred.
  • Must be at least 18 years of age.
  • Must be vaccinated.

Work Environment: This position requires work off-site and, in the community. This position requires evening and weekend work hours.

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