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Community Manager Jobs in Mount Prospect, IL (NOW HIRING)

Abbott

Community Manager

Chicago, IL · On-site

The Community Manager is responsible for monitoring, engaging, and analyzing conversations across Abbott's digital ecosystem-including corporate social media channels, CRM, and emails-to strengthen ...

Abbott

Community Manager

Chicago, IL

The Community Manager is responsible for monitoring, engaging, and analyzing conversations across Abbott's digital ecosystem-including corporate social media channels, CRM, and emails-to strengthen ...

Abbott

Community Manager

Chicago, IL

The Community Manager is responsible for monitoring, engaging, and analyzing conversations across Abbott's digital ecosystem-including corporate social media channels, CRM, and emails-to strengthen ...

Phusion Projects, LLC

Community Manager

Chicago, IL · On-site

$70K - $75K/yr

The Community Manager is the voice of Phusion's brands in the wild - shaping how consumers experience Four Loko, Overtime, and our broader portfolio in real time. This role owns every direct ...

Phusion Projects LLC

Community Manager

Chicago, IL

$70K - $75K/yr

The Community Manager is the voice of Phusion's brands in the wild - shaping how consumers experience Four Loko, Overtime, and our broader portfolio in real time. This role owns every direct ...

DESIGNATION Labs

Community Manager

Chicago, IL · On-site

Minimum of 2-3 years community management experience (more experience valued) * Quick learner with desire to learn new tools and techniques * Ideal candidate has experience handling social media ...

DESIGNATION Labs

Community Manager

Chicago, IL

Minimum of 2-3 years community management experience (more experience valued) * Quick learner with desire to learn new tools and techniques * Ideal candidate has experience handling social media ...

Related

Community Manager

Chicago, IL · On-site

$88K/yr

Related Affordable is searching for a passionate and results-driven Community Manager to lead the day-to-day operations of our 200-unit affordable housing community in Chicago, IL In this role, you ...

Related

Community Manager

Chicago, IL · On-site

$65K - $75K/yr

Related Affordable is searching for a passionate and results-driven Community Manager to lead the day-to-day operations of our 200-unit affordable housing community in Chicago, IL . In this role, you ...

Related

Community Manager

Chicago, IL · On-site

$72K/yr

Related Affordable is searching for a passionate and results-driven Community Manager to lead the day-to-day operations of our 196 unit affordable housing community in Chicago, IL . In this role, you ...

Yarco Company Inc.

Community Manager

Chicago, IL · On-site

Manage and develop residential staff for personal and professional growth and ensure high employee job satisfaction. Each community location has pre-designated office hours which this position will ...

Yarco Company Inc.

Community Manager

Niles, IL · On-site

Manage and develop residential staff for personal and professional growth and ensure high employee job satisfaction. Each community location has pre-designated office hours which this position will ...

Yarco Company Inc.

Community Manager

Skokie, IL · On-site

Manage and develop residential staff for personal and professional growth and ensure high employee job satisfaction. Each community location has pre-designated office hours which this position will ...

Yarco Company Inc.

Community Manager

Lyons, IL · On-site

Manage and develop residential staff for personal and professional growth and ensure high employee job satisfaction. Each community location has pre-designated office hours which this position will ...

Yarco Company Inc.

Community Manager

Cicero, IL · On-site

Manage and develop residential staff for personal and professional growth and ensure high employee job satisfaction. Each community location has pre-designated office hours which this position will ...

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All JobsCommunity JobsCommunity Manager JobsCommunity Manager Jobs in Mount Prospect, IL

Community Manager information

See Mount Prospect, IL salary details

$30.8K

$58.6K

$91.9K

How much do community manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for community manager in Mount Prospect, IL is $58,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $66,600.00 per year, depending on experience, location, and employer.

What is a community manager?

A community manager aligns social media platforms with a company’s brand, engages customers through targeted marketing initiatives, and manages communications to and from customers. Their responsibilities include building brand awareness through company events and publicizing those events via social media. To stay on top of changes that may impact the company’s community, the community manager often partners with a social media manager, media relations manager, brand manager, and other members of the marketing team. As businesses continuously explore ways to engage customers, stakeholders, and partners, the role of a community manager becomes increasingly important.

What does a community manager do?

A Community Manager is responsible for building, growing, and managing online and offline communities around a brand or organization. They engage with members, moderate discussions, respond to comments or concerns, and help foster a positive and active environment. Community Managers also monitor community metrics, gather feedback, and work closely with marketing and customer support teams to ensure the community aligns with business goals.

What are the key skills and qualifications needed to thrive as a community manager, and why are they important?

To thrive as a Community Manager, you need strong communication skills, experience with social media platforms, and typically a background in marketing, communications, or a related field. Familiarity with community management tools like Discord, Slack, or Facebook Groups, and analytics platforms such as Sprout Social or Hootsuite, is highly beneficial. Outstanding interpersonal skills, empathy, and conflict resolution abilities help you foster a positive and engaged community. These skills are essential for building trust, maintaining active engagement, and ensuring a healthy online or offline community environment.

How does a community manager typically collaborate with other departments within an organization?

Community Managers often work closely with marketing, customer support, and product teams to ensure consistent messaging and gather feedback from the community. They relay user concerns, suggestions, and trends to relevant departments, helping shape product development and marketing strategies. Regular cross-team meetings and clear communication channels are common, making collaboration an essential part of the role. This teamwork helps build a strong, engaged community while aligning community initiatives with company goals.

What is the difference between Community Manager vs Social Media Coordinator?

AspectCommunity ManagerSocial Media Coordinator
Required CredentialsTypically a bachelor's degree in marketing, communications, or related fieldSimilar educational background, often with certifications in social media tools
Work EnvironmentEngages with online communities, manages forums, and fosters user engagementCreates and schedules social media content across platforms
Employer & Industry UsageUsed in tech, non-profits, and brands focusing on community buildingCommon in marketing agencies, brands, and media companies

The Community Manager and Social Media Coordinator roles overlap in content creation and online engagement. However, the Community Manager focuses more on building and nurturing online communities, while the Social Media Coordinator primarily manages social media content and campaigns. Both roles require strong communication skills and familiarity with social platforms, but their core responsibilities differ in scope and focus.

Is community management a stressful job?

Community management can be stressful due to the need to handle multiple online interactions, address conflicts, and maintain a positive environment. It often requires strong communication skills, time management, and the ability to work under pressure, especially during high-traffic periods or crisis situations.

What are the duties of a community manager?

A community manager is responsible for building and maintaining online and offline communities by engaging members, moderating discussions, creating content, and addressing member concerns. They often analyze community feedback, develop strategies to increase engagement, and use tools like social media platforms and analytics software. Strong communication skills and knowledge of community management tools are essential for this role.

What skills do you need to be a community manager?

A community manager needs strong communication and interpersonal skills to engage and support community members effectively. They should also have organizational abilities, familiarity with social media platforms and community management tools, and the ability to analyze engagement metrics to improve community interactions.
More about Community Manager jobs

What job categories do people searching Community Manager jobs in Mount Prospect, IL look for?

The top searched job categories for Community Manager jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Community Manager jobs?

Cities near Mount Prospect, IL with the most Community Manager job openings:

Community Manager jobs near you
Infographic showing various Community Manager job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,554 per year, or $28.2 per hour.

Community Manager

Chicago, IL • On-site

Abbott

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

170th of 545 rated manufacturers

People enjoy working here

Good employer

Recommended by parents

Learn more about Abbottexternal

Full-time

Medical, Retirement

Re-posted 10 days ago

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
This position works out of our Willis Tower offices or Abbott Park, IL locations within the PA Public Affairs division.
The Community Manager is responsible for monitoring, engaging, and analyzing conversations across Abbott's digital ecosystem-including corporate social media channels, CRM, and emails-to strengthen and protect the company's reputation while delivering customer-first, meaningful brand experiences. This role actively responds to comments, questions and concerns on all Corporate owned social and digital channels and proactively engages and establishes relationships with community members on existing and new channels.
The Community Manager will work cross-functionally with Abbott's businesses and corporate teams to triage issues presented by consumers on social media, email and web platforms. They will ensure comments and questions are responded to quickly, accurately and in the right brand voice. Additionally, this person will be responsible for identifying and socializing emerging themes/topics and establishing community culture and tone.
The Community Management Specialist must be a strong writer - able to quickly turn around responses to comments and questions - with excellent verbal and written communications skills. They should have a passion for social media and customer service as they will help to foster dialog and communicate on behalf of Abbott's brand. They will have strong creative writing skills, superior judgment, detail-oriented, organized, and capable of handling multiple projects at once.
This role is part of the Content team, a group within Abbott's global marketing and external affairs team. The ideal candidate is one with a high proficiency in digital and social media, and customer service. Prior experience in public relations, marketing communications, and/or social media management preferred.
The ideal candidate balances strategic thinking with rapid execution-using strong judgment, data, and communication skills to build trust and deliver high-quality engagement at scale.
What You'll Work On:
  • Manage day-to-day community engagement across corporate social platforms, CRM, and email ensuring timely, accurate, and brand-appropriate responses.
  • Oversee day-to-day community management on social - foster dialog, answer questions or comments, escalate and resolve issues, and advise on potential opportunities, ensuring brand compliance, quality assurance and timely response as needed
  • Monitor conversations using listening tools (e.g., Sprinklr) to track sentiment, emerging topics, and potential risks.
  • Surface relevant themes and actionable signals to inform engagement and immediate decision-making.
  • Detect sensitive or high-risk issues and execute escalation protocols in partnership with Legal, Public Affairs, and Customer Care
  • Track, analyze, and report on engagement, sentiment, response time, and recurring themes; deliver clear, concise summaries for internal stakeholders
  • Manage and optimize listening dashboards, workflows, and reporting cadences to drive efficiency and consistency
  • Stay on top of trends and identify user-generated and media stories the community would find interesting
  • Lead internal forums to share learnings, trends, and community management standards across Abbott
  • Serve as the day-to-day point of contact for community management agency partners, providing guidance, training, and quality oversight.
  • Partner across teams and stay current on platform updates and digital trends to continuously improve engagement strategies

Required Qualifications:
  • Bachelor's degree in communications, Marketing, Public Relations, Journalism, or related field, with 2-5 years of relevant experience
  • Experience with social listening and engagement tools (e.g., Sprinklr or similar platforms)
  • Strong understanding of social platforms, community dynamics, and digital trends
  • Excellent communication and analytical skills, with ability to translate data into actionable insights
  • Sound judgment, high attention to detail, and ability to manage multiple priorities in a fast-paced environment
  • Highly collaborative, with a passion for digital engagement and flexibility to support periodic weekend monitoring

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal
The base pay for this position is
$61,300.00 - $122,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Communications
DIVISION:
PA Public Affairs
LOCATION:
United States > Chicago : Willis Tower Building 233 S Wacker Dr.
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 5 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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