Community Liaison Coordinator Jobs (NOW HIRING)

Salary: $52,880.00 - $70,180.00 Annually
Location : 110 SE Watula Ave, 3rd Floor, Ocala, FL 34471, FL
Job Type: Full-Time
Job Number: 713261
Department: Ocala Police Department
Opening Date: 07/13/2026
Description
The Community Liaison Coordinator acts as a liaison between the Police Department and the community on crime-related issues and serves as an information resource to the general public. This position is responsible for developing, coordinating, and implementing a variety of crime prevention, safety, and community relations programs for and through the police department. Work is performed under the supervision of the Deputy Chief of Police.
Examples of Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Works closely with the general public, community, church, civic organizations, neighborhood organizations, task forces, committees, public officials, management, other City employees, business owners, residential owners, contractors, and vendors in order to coordinate programs, disseminate information, and provide assistance.
2. Gives presentations to various groups.
3. Writes operational plans, designs and produces brochures, visual aids, and other program documents; researches and prepares and delivers oral presentations in front of public groups; coordinates, implements, and evaluates curriculums and other various programs; and prepares pamphlets, flyers, and bulletins regarding crime events.
4. Identifies issues specific to community needs in the City and where opportunities exist to establish or enhance community relations between the community and the department. Identifies and implements methods to measure progress and track crime prevention programs. Keeps supervisor informed and/or abreast of involved activities.
5. Attends various training sessions and performs other duties as assigned.
6. Perform any other related duties as required or assigned.

Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE

• Four-year college degree in a related field, or equivalent experience.
• Alternatively, an Associate's degree accompanied by a minimum of five (5) years of relevant experience and/or training.
• Candidates must demonstrate paid or volunteer experience that reflects extensive public engagement across diverse demographics.
• Preference will be given to applicants who possess comprehensive knowledge and personal familiarity with the assets, needs, and challenges within the West Ocala Community Redevelopment Area.
• A combination of education and experience in community outreach or volunteer service with not-for-profit organizations may also be substituted for the four-year degree requirement.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

• Florida Operators Driver's License.
• Resident of Marion County.

Supplemental Information
SUPERVISORY RESPONSIBILITIES
This position will directly supervise 0 employees.
This position will indirectly supervise 0 employees.
If applicable, supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
COMMUNICATION SKILLS
Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; Ability to write and speak simple sentences as a means for basic communication. Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and
professional journals; Ability to speak effectively before groups of customers or employees. Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; Ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format; Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints; Ability to write speeches and articles using original or innovative techniques or style; Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.
SUPERVISION RECEIVED
Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor.
PLANNING
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.
DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree.
MENTAL DEMAND
Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.
ANALYTICAL ABILITY / PROBLEM SOLVING
Moderately directed. Activities covered by wide-ranging policies and courses of action, and generally directed as to execution and review. High order of analytical, interpretative, and/or constructive thinking in varied situations.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular use of highly complex machines and equipment; specialized or advanced software programs.
ACCURACY
Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation. Frequently, possibility of error that would affect the organization's prestige and relationship with the public to a limited extent, but where succeeding operations or supervision would normally preclude the possibility of a serious situation arising as a result of the error or decision.
PUBLIC CONTACT
Extensive contacts with various diversified sectors of the public environment; wherein, the contacts are of extreme importance and failure to exercise proper judgment can lead to substantial losses to the organization.
EMPLOYEE CONTACT
Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs.
SOFTWARE SKILLS REQUIRED
Advanced: Presentation/PowerPoint, Spreadsheet
Intermediate: 10-Key, Alphanumeric Data Entry, Database, Word Processing/Typing
Basic: Accounting
OTHER SKILLS
Ability to absorb and remember facts and information. Ability to write and dictate effectively to produce clear, accurate and understandable reports. Ability to understand and follow oral and written instructions. Ability to communicate clearly and politely in oral and written form. Ability to read and comprehend police related materials. Ability to notice details. Ability to work under pressure. Ability to establish and maintain effective working relationships with others. Ability to analyze situations quickly and objectively. Ability to handle situations firmly, courteously, tactfully, with respect for the civil rights of all. Ability to learn laws, city ordinances, methods and procedures in applying them effectively. Ability to learn geographical layout of city. Ability to remain calm in stressful situations. Ability to work with minimum supervision. Considerable knowledge of the Police Department, its objectives and the principles and techniques of public relations/information Training/Skills required: Advanced business English, typing, data entry, customer service; advanced Word, PowerPoint, Publisher and Outlook.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, reach with hands and arms, talk or hear; regularly required to stand, walk, sit; occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds, regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the functions of this job, the employee is occasionally exposed to outdoor weather conditions, wet or humid conditions, extreme cold, extreme heat.
The noise level in the work environment is usually moderate.
ADDITIONAL INFORMATION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).
The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.
Health Insurance
We offer both single and family coverage, for employees working 30 or more hours per week.
Dental Insurance
For full time employees, we offer both single and family dental coverage.
Vision Insurance
For full time employees, we offer both single and family vision coverage.
Life Insurance
For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.
Short Term and Long Term Disability
Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.
Medical FSA (Flexible Spending Account) and Dependent Care FSA
Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.
Pet Insurance
We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.
Employee Health & Wellness Center
The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.
Voluntary Cancer Insurance
For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.
Supplemental Critica